In-Demand Technical support Jobs in Docklands, Vic

ICT Support Technician
Capital Com Australia Services Pty Ltd —Melbourne VIC
- $80,000 a year
- Full-time
- Management
- Administrative experience
- In-person
Quick Apply
10d
ICT Service Desk Officer
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
13d
IT Support Technician
Microcel —Port Melbourne VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
5d
Expression of Interest - Systems Administrator - TSPV
Leidos —Melbourne VIC
- Full-time
- Management
- Databases
- Administrative experience
- Annual leave
Service Desk Engineer, Level 2 - CT Group
Lyra Technology Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Organisational skills
- Communication skills
Quick Apply
12d
Service Desk Analyst
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
5d
End User Technical Support Consultant
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- No degree
4d
IT Hardware Technician
A.M.T ELECTRONICS PTY LTD —Melbourne VIC
- $80,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Employee discount
Quick Apply
14d
Oracle Service Desk Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- ERP systems
4d
ICT Product Specialist
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Organisational skills
14d
Service Desk Analyst
Parliament of Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
5d
IT Service Desk Team Leader
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
- Health insurance
- Parental leave
Quick Apply
4d
Information Technology Support Officer
State Emergency Service Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Rotating roster
3d
KMD Brands - ANZ Technical Support Specialist
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —South Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee discount
10d
Library Support/ IT Support
Victorian Government —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
- Communication skills
11d
IT Support Level 2
MacKillop Family Services —Melbourne VIC
- Full-time
- Management
- Software troubleshooting
- Customer service
- Employee assistance program
5d
IT Support Technician
City Cable Australia —Box Hill VIC
- $65,000 - $70,000 a year
- Full-time
- English
- Education
- In-person
Quick Apply
IT Systems Support Analyst
Bed Bath N' Table —Melbourne City Centre VIC
- Full-time
- Management
- Customer service
- POS
- Employee assistance program
- Employee discount
2d
ICT Product Manager: Digital Evidence Management Systems
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Agile
- Leadership
- Communication skills
5d
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- Health insurance
12d

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technical support jobs near docklands, vic

ICT Support Technician

Capital Com Australia Services Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
$80,000 a year
10 days ago

Qualifications

Jira
Management
LAN
Administrative experience
DHCP
Confluence
ITIL
WAN
DNS
System installation
Communication skills

Full Job Description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.

Are you passionate about providing exceptional IT support and ensuring smooth operations within a dynamic environment? Join our team at Capital.com as an ICT Support Technician, where you'll play a crucial role in managing user requests and maintaining our IT infrastructure. From preparing user equipment to administering internal services, you'll be at the forefront of ensuring seamless technical operations. If you thrive in a fast-paced environment and have a knack for troubleshooting technical issues, we want to hear from you!

Responsibilities:

Receiving and handling user requests in the scope of IT support, including responding to inquiries about software and hardware problems.
Determining software and hardware requirements to diagnose and provide solutions to user issues.
Preparation of user equipment, and diagnostics of the technical condition of the equipment before sending it for repair, including repairing and replacing peripheral equipment such as terminals, printers, and modems.
Installing and downloading appropriate software, and adapting existing programs to meet users' requirements.
Creating user instructions and keeping them up to date.
Access granted to internal services/applications, ensuring efficient use of applications and equipment.
Administration of the corporate messenger and mail system.
Keeping and maintaining IT Assets inventory.
Assistance in device purchasing including communication with suppliers.
Assistance in device management.
Supporting and implementing computer networks as required for internal service and access provisioning.

Requirements:

At least 3 years of relevant experience.
Strong interpersonal skills.
Confident knowledge of the PC hardware, software, and various OS.
Responsible attitude to assigned tasks, and attentiveness.
Practical experience in managing global corporate IT systems (Google Workspace, Mobile device management solutions - like Manage Engine, Identity providers - like Okta).
Excellent problem-solving skills and ability to diagnose and resolve technical issues.
Strong communication skills, both written and verbal.
Experience with IT Asset Management Systems.
Experience in a self-driven role within a technology-focused organization.
Asana service administration experience.

Preferred Qualifications:

Knowledge of networking concepts (LAN/WAN, DHCP, DNS, etc.).
Understanding of ITIL.
Experience with Jira/Confluence.
Proficient in Mobile Device Management (MDM) and identity providers like Okta.
Experience selecting, installing, and configuring audio systems in meeting rooms.

Pay: $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in docklands, vic

ICT Support Technician

ICT Service Desk Officer

IT Support Technician

Expression of Interest - Systems Administrator - TSPV

Service Desk Engineer, Level 2 - CT Group

Service Desk Analyst

End User Technical Support Consultant

IT Hardware Technician

Oracle Service Desk Officer

ICT Product Specialist

Service Desk Analyst

IT Service Desk Team Leader

Information Technology Support Officer

KMD Brands - ANZ Technical Support Specialist

Library Support/ IT Support

IT Support Level 2

IT Support Technician

IT Systems Support Analyst

ICT Product Manager: Digital Evidence Management Systems

Installer Support, Technical Specialist

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