In-Demand Concierge Jobs in Fitzroy, Vic

Reception Team Leader
ISS —Melbourne VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
Customer Service Officer
BGIS —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Employee assistance program
- Employee discount
11h
Value Analyst
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Finance
- SQL
- Business
- Annual leave
- Parental leave
12h
Restaurant Manager (Freyja Restaurant)
Work Club Global —Melbourne VIC
Associate Software Engineer
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- AWS
- Annual leave
- On-the-job training
3d
High Voltage Operations Manager (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
14d
Critical Operations Director (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Weekend availability
- Management
- Customer service
- Engineering
Quick Apply
14d
Electrical Network Coordinator (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Weekend availability
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick Apply
14d
Senior Critical Engineering Manager (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
Quick Apply
14d
High Voltage Chief Engineer (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Customer service
- Microsoft Office
- University
Quick Apply
14d
Senior Cloud Engineer
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- AWS
- No degree
- Agile
- Annual leave
- Parental leave
18h
Critical Operations Technician - Electrical (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Weekend availability
- Maintenance
- Communication skills
Quick Apply
12d

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Reception Team Leader

ISS -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee discount
Salary packaging

Qualifications

Customer service
Microsoft Office
Administrative experience
Team management
Organisational skills
Front desk
Leadership
Communication skills
Time management

Full Job Description

Job no: 540575
Work type: Full time
Location: Melbourne
Categories: Administration & Office Support, Workplace Experience, Customer Service

Location: Melbourne, CBD

Employment Type: Full-Time. We currently have 2 positions available.

Our team is growing and we are currently seeking people to join us in the position of Reception Team Lead to work onsite at our national banking client’s head office in the Melbourne CBD. In this key role, you will be leading a team of Workplace Hosts/Corporate Concierge to deliver a seamless client experience on the executive floor.

The Reception Team Lead will embody a passion for excellence and will be driven by the desire to provide each encounter enjoyable, exciting and personal and lead a team sharing those same values to ensure the swift and efficient turnaround of rooms within the meeting and event space to maximise productivity and utilisation.

As this is a site based role, the successful candidate will be working closely with a wide range of key stakeholders including the Executive Assistants on the floor.

The Position:

Lead and inspire a high-performing team of Workplace Hosts to deliver a friendly and engaging welcome experience and customer service, meeting all client expectations and acting as the face of our customer brand.
Manage all VIP meet and greet services for visitors to the Executive Floor, liaising with and proactively communicating with the Reception/Concierge Desk at ground floor entry level.
Embrace challenges as opportunities for creative solutions – we see every obstacle as a chance to shine!
Collaborate! Teamwork is everything. We work closely together to ensure every event runs seamlessly, creating an exceptional experience for our clients.
Drive solutions – Take on challenges with a proactive mindset and deliver results under pressure.
Lead with flexibility – Be adaptable to shifting priorities, while confidently communicating with teams and stakeholders.
Be the glue that holds it together – Coordinate moving parts, ensuring smooth operations while managing multiple tasks efficiently.
Foster strong relationships with the client and key stakeholders through effective communication and regular meetings, ensuring their needs are met with the highest standards of service.
Conduct daily, weekly, and monthly inspections to ensure maximum cleanliness and security. Record and address any maintenance and cleanliness issues promptly, and lead monthly walkthroughs with key stakeholders.

Our Benefits:

Competitive salary packaging
Access to staff discounts with wide range of companies
Ongoing learning and development opportunities
Internal opportunities within our global organisation
Positive company culture

Minimum criteria:

At least 5-7 years' experience in Workplace, hospitality, and stakeholder management.
Experience managing a team, rostering, delegation in Workplace Operations
Experience in a customer service role with an outstanding track record of delivering exceptional customer service.
Ability to be discreet and demonstrate confidentiality when required
Professional C-suite engagement skills
Immaculate personal presentation
Proficient in Microsoft Office suite
Capable of learning and adapting to new systems
Maintain composure and effectiveness in a fast-paced, high-pressure environment.
Strong proficiency in computer applications
Proven ability to work effectively in a team environment, fostering strong relationships with colleagues and stakeholders.
Hands-on leader who is willing to get involved in all aspects of operations, setting a positive example for the team.
Exceptional time management and organisational skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
Strong written and verbal communication skills.
Proactive problem-solver who anticipates challenges and implements creative solutions, while adapting to changing priorities with ease.

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**

Advertised: 20 Jul 2026 AUS Eastern Standard Time
Applications close:

Apply Now

Refine Your Search

concierge jobs in fitzroy, vic

Reception Team Leader

Customer Service Officer

Value Analyst

Restaurant Manager (Freyja Restaurant)

Associate Software Engineer

High Voltage Operations Manager (Australia)

Critical Operations Director (Australia)

Electrical Network Coordinator (Australia)

Senior Critical Engineering Manager (Australia)

High Voltage Chief Engineer (Australia)

Senior Cloud Engineer

Critical Operations Technician - Electrical (Australia)

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