In-Demand Helpdesk support Jobs in Australia

HR Assist Officer
Department of Justice and Community Safety —Melbourne City Centre VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Administrative experience
6d
Senior Customer Service Hero
ClassBento —Chatswood NSW
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Cooking
Quick Apply
3d
Senior Project Officer - Payroll, Event Workforce
Australian Electoral Commission —Canberra ACT
- $99,734 - $111,701 a year
- Full-time
- Research
- Administrative experience
- Supervising experience
4d
Oracle Fusion HCM
Pyramid Global Technologies —New South Wales
IT Operations Technician
Lifebyte Systems —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Executive Coordinator, Clerk Grade 5/6 - Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
5d
Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- SharePoint
- Leadership
12h
Event Safety Coordinator
VenuesWest —Perth WA
- $8.00 - $112,711.30 a year
- Full-time
- First Aid Certification
- Construction experience
- Leadership
3d
IT Operations Technician
TMGM —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Service Desk Engineer
New Era Technology —Perth WA
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
2d
Customer Experience & Community Coordinator
BOODY AUSTRALIA PTY LIMITED —Surry Hills NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick Apply
Change Manager, Digital Transformation – Clerk Grade 9/10 - Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
13d
Technical Team Lead
Techist —Sydney NSW
- $90,000 a year
- Full-time
- Hybrid work
- Scripting
- Work from home
Quick Apply
7d
National Alliance Program Manager
Logicalis —New South Wales
- Full-time
- Sales
- Communication skills
- Parental leave
- Employee assistance program
Handy Person
BGIS —Brisbane Airport QLD
- Overtime
- Customer service
- Senior Secondary Certificate of Education
- Plumbing
- Parental leave
- Referral program
10d
Help Desk and Training Team Lead
ITW —Dandenong VIC
- Full-time
- Construction experience
- Manufacturing
- Communication skills
11d
Solutions Engineer
Epic IT —North Perth WA
- Full-time
- Azure
- Writing skills
- Microsoft Office
- Work from home
Quick Apply
Security Officer - QLD TAFE Southbank
Downer Group —South Brisbane QLD
- Full-time
- Writing skills
- University
- Education
- Employee assistance program
10d
Cook
Amentum —Alice Springs NT
- Full-time
- Hospitality
- Bachelor's degree
- Business
Manager, Procurement, Clerk Grade 9/10 - Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- Communication skills
3d

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helpdesk support jobs near australia

HR Assist Officer

Department of Justice and Community Safety -
Melbourne City Centre VIC

Apply Now

Job Details

Full-time
$81,496 - $98,955 a year
6 days ago

Qualifications

Customer service
Administrative experience
Payroll
Help desk

Full Job Description

As HR Assist Officer, you will provide timely HR help to employees and managers.
You will answer questions, solve simple issues and direct complex queries.
You will join a hands-on team that supports people across the department.
You will build useful HR skills while helping people get clear answers.
Fixed term full-time role earning $81,496 - $98,955 per year, plus super.

About us

People, Safety, and Culture (PSC) provides services and advice to the department on a wide range of human resources (HR), transformation, occupational health and safety, industrial relations, workforce planning matters and business assets.

The HR Assist Officer sits within the Employee Workplace Relations (EWR) team of PSC and supports the HR Assist helpdesk function. As the HR Assist Officer, you will respond directly to general HR enquiries in an efficient, effective and customer focused manner in order to deliver timely, accurate and reliable HR support to managers and employees.

What you will do

As HR Assist Officer, you will provide first-level HR help by phone and email.

You will manage queries, keep records and support the HR helpdesk team.

You will:

provide courteous and timely help to employees and managers by phone and email.
answer general HR questions about pay, recruitment, learning, leave and workplace relations.
track queries through to resolution, keeping people informed within agreed timeframes.
triage complex queries to the right HR team and keep accurate records.
support the team with reports, helpdesk processes, guidance and other HR tasks.

About you

Relevant experience in an HR team is highly desirable. A tertiary qualification in human resources or a related field is also highly desirable.

You should also have:

customer service experience, preferably in a helpdesk or service setting.
knowledge of current HR practices and, preferably, HR or payroll systems.
strong administrative skills, including database and spreadsheet work.
the ability to protect confidential information and solve problems with care.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Sandi Buttros at [email protected].

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safety statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Apply Now

Refine Your Search

helpdesk support jobs in australia

HR Assist Officer

Senior Customer Service Hero

Senior Project Officer - Payroll, Event Workforce

Oracle Fusion HCM

IT Operations Technician

Executive Coordinator, Clerk Grade 5/6 - Parliament of NSW - Sydney

Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Event Safety Coordinator

IT Operations Technician

Service Desk Engineer

Customer Experience & Community Coordinator

Change Manager, Digital Transformation – Clerk Grade 9/10 - Parliament of NSW - Sydney

Technical Team Lead

National Alliance Program Manager

Handy Person

Help Desk and Training Team Lead

Solutions Engineer

Security Officer - QLD TAFE Southbank

Cook

Manager, Procurement, Clerk Grade 9/10 - Parliament of NSW - Sydney

I want to receive the latest job alert for helpdesk support in australia

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