In-Demand Concierge Jobs in Parramatta, Nsw

Member Matching Specialist
OurRitual —Sydney NSW
- $25 - $35 an hour
- Contract
- Remote
- Organisational skills
- Communication skills
- Time management
11h
Security Concierge Officer
Spectral Group —Sydney NSW
- $27 - $30 an hour
- Part-time
- Customer service
- Computer skills
- In-person
Quick Apply
5h
Guest Service Agent
InterContinental —Sydney NSW
- Computer skills
- Communication skills
- Hotel experience
- Employee discount
- Gym membership
Guest Service Agent - Novotel Sydney Darling Square
NOVOTEL —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
Guest Service Agent - Rydges Camperdown
EVT Group —Camperdown NSW
- Communication skills
- Resort
- Office experience
- Parental leave
Guest Services Attendant (Housekeeping) - Chester Hill Hotel
Endeavour Group —Chester Hill NSW
- Employee assistance program
12d
Receptionist - Mercedes Benz
Peter Warren Automotive Holdings —Artarmon NSW
- Full-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Casual Receptionist
Bupa —Sydney NSW
- Weekend availability
- Computer skills
- Communication skills
Workplace Experience Manager
CBRE —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Front Desk Agent
Four Seasons —Sydney NSW
- Weekend availability
- Customer service
- Front desk
- Communication skills
2d
Guest Service Agent - Rydges North Sydney
EVT Group —North Sydney NSW
- Communication skills
- Resort
- Office experience
- Parental leave
Part-Time Weekend Mobile Patrol Security Officer
Challenger Security —Sydney NSW
- Weekends only
- Communication skills
- Employee assistance program
Hotel Guest Services - Holiday Inn, St Marys
St Marys Rugby League Club —North St Marys NSW
- Weekend availability
- Presentation skills
- Organisational skills
- Communication skills
Security Officer
Glad Group —Sydney NSW
- Weekend availability
- First Aid Certification
- Communication skills
- Employee assistance program
- Referral program
Corporate Client Services & Hospitality Specialist
TAL —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
Quick Apply
2d
Front Desk All Rounder | Club Millesime
SOFITEL —Sydney NSW
- Part-time
- Hospitality
- Office experience
Quick Apply
Overnight Bell/Garage Attendant
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Customer service
- Communication skills
- Employee discount
4d
Overnight Guest Services Officer - Front Office
Park Hyatt Sydney —Sydney NSW
- Full-time
- Management
- Microsoft Office
- Computer skills
- Parental leave
- Employee assistance program
4d
Office Services Assistant, Sydney
Clifford Chance —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
12d
Porter
Stamford Hotels & Resorts —Mascot NSW
- Rotating roster
- Communication skills

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concierge jobs near parramatta, nsw

Member Matching Specialist

OurRitual
Sydney NSW

Apply Now

Job Details

Contract
$25 - $35 an hour
11 hours ago

Qualifications

Organisational skills
Communication skills
Time management

Full Job Description

OurRitual is a digital platform reimagining relationship care — combining expert-led sessions with AI-powered tools and guided programs to help individuals and couples build stronger, healthier connections. We're a modern alternative to traditional couples therapy, designed to be accessible, flexible, and built for real life.

About the Role

OurRitual is launching a new Concierge Model designed to give every member a guided, personalized start to their journey. As a Member Matching Specialist, you will be the first human touchpoint for new members, setting the tone for their experience, understanding their needs, and connecting them with the right expert. This is not a clinical or therapeutic role. You are a trusted guide and navigator: warm, confident, and skilled at helping people feel understood and well taken care of from the very first conversation.

What You'll Do

Member Intake & Matching

Conduct 30-minute matching sessions with new members via video or phone
Assess member needs, goals, and preferences through thoughtful conversation
Select the best-fit expert from our network based on what you learn
Coordinate a warm handoff to the matched expert, ensuring continuity and context

Triage & Navigation

Support members through the full activation process — walking them step by step
through getting started on the platform
Facilitate rematching if an initial pairing isn't the right fit

Member Education & Onboarding

Provide a clear, confident overview of what OurRitual offers and how we work
Address frequently asked questions, including how to explain our model within a
regulatory context
Set accurate expectations so members feel informed, comfortable, and ready to engage

Who You Are

Your most important quality is your ability to make people feel at ease. You are naturally charismatic and warm, and you instinctively know how to build trust quickly — especially with people who may be navigating something vulnerable or new.

You have:

A clinical background or training in a relevant field is preferred but full licensure is not required — we welcome candidates who are earlier in their clinical journey, including graduate students in social work, counseling, MFT, or related programs, who bring the right combination of training, empathy, and communication skills
Strong communication skills — you can explain complex or sensitive topics clearly and confidently
Comfort working within a regulatory and compliance-sensitive environment
A detail-oriented approach to handoffs and documentation
Excellent time management and organizational skills

Schedule & Structure

This is a part-time, hourly role with flexible scheduling across our coverage window of 9 AM– 11 PM Eastern Time. We ask that candidates make a minimum of 15 hours per week available, with at least 8 of those hours falling within our high-demand slots.

Based on member activity, our peak demand is strongly evening-biased. High-demand slots are:

5 PM – 10 PM ET
1 PM – 2 PM ET

Compensation

$25–$35 per hour, commensurate with experience and background.

We look forward to hearing from you!

Apply Now

Refine Your Search

concierge jobs in parramatta, nsw

Member Matching Specialist

Security Concierge Officer

Guest Service Agent

Guest Service Agent - Novotel Sydney Darling Square

Guest Service Agent - Rydges Camperdown

Guest Services Attendant (Housekeeping) - Chester Hill Hotel

Receptionist - Mercedes Benz

Casual Receptionist

Workplace Experience Manager

Front Desk Agent

Guest Service Agent - Rydges North Sydney

Part-Time Weekend Mobile Patrol Security Officer

Hotel Guest Services - Holiday Inn, St Marys

Security Officer

Corporate Client Services & Hospitality Specialist

Front Desk All Rounder | Club Millesime

Overnight Bell/Garage Attendant

Overnight Guest Services Officer - Front Office

Office Services Assistant, Sydney

Porter

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