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Clinical Support Officer - Targeted

NSW Health -
New Lambton NSW

Apply Now

Job Details

Permanent | Full-time
$71,072.43 - $73,287.41 a year
12 days ago

Benefits

Annual leave
Training program
Parental leave
Employee assistance program
Gym membership
Salary packaging

Qualifications

Management
Customer service
Administrative experience
Communication skills

Full Job Description

Employment Type: Permanent Full Time
Position Classification: Administration Clinical Support Officer Level 3
Remuneration: $71,072.43 - $73,287.41 per annum + Superannuation + Salary Packaging
Hours Per Week: 38
Requisition ID: REQ663549
Location: John Hunter Hospital | Awabakal Country
Closing Date: Sunday, 14th June 2026

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

Where you'll be working:
Come and join the Maternity and Gynaecology Service at John Hunter Hospital, where you’ll play a vital role supporting women and their families during some of life’s most important moments.

You will work closely with the Midwifery Unit Manager (MUM) in Maternity and Gynaecology Outpatients, alongside a committed multidisciplinary team. Your administrative expertise will directly contribute to the smooth operation of the service and the delivery of high-quality, patient-centred care.

Hours of work: 8:00am – 4:30pm

About the role:
As a Clinical Support Officer (CSO), you will provide timely, accurate and professional administrative and transactional support to the healthcare team within your designated unit.

Working under the direction of the Midwifery Unit Manager, you’ll operate with a level of independence, using initiative and sound judgement while applying established work practices and procedures. While broader unit management decisions remain with the MUM, your contribution will be essential to the day-to-day functioning and success of the service.

Key responsibilities include:

Diary and meeting management
Rostering and recruitment support
Equipment coordination
Accurate data entry and reporting
Monthly reporting for the Midwifery Unit Manager
General administrative support to the outpatient service

About you:
You’re an organised, proactive professional who enjoys working in a fast-paced healthcare environment and being part of a collaborative team.

You'll bring:

Strong customer service skills
Excellent organisational and time-management abilities
The ability to work to deadlines and manage competing priorities
Well-developed problem-solving skills
Clear communication skills and a strong team focus

Support, culture and development:
You’ll be supported by the Maternity & Gynaecology Outpatients Team Leader and welcomed into a team known for being encouraging, collaborative and respectful.

We value:

Open and honest communication
A caring and supportive team culture
Continuous improvement, with regular involvement in service improvement projects
Skill development, innovation and shared learning

A comprehensive orientation and training program will be provided, with opportunities for ongoing mentorship and professional growth.

What we can offer you:
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

Sustainable Healthcare: Together towards zero
Proximity to shopping and other services
Monthly Allocated Days Off (for full-time employees)
4 weeks annual leave (pro-rata for part time employees)
Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
Salary packaging options - up to $11,600 plus novated leasing
Fitness Passport for health and well-being - discounted gym options for you and your family
Employee Assistance Program (EAP) for staff and family members

What You'll Be Doing

Provide timely and accurate administrative transactional services to support the provision of clinical services across the service under the direction of the nursing/midwifery unit manager (N/MUM).

Need more information?
1)
2)
For role related queries or questions contact Annette Steele on [email protected]

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support.

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Apply Now

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