Title: Clinical Sales Specialist
At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.
Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.
Our values guide how we work:
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We Care for our patients, each other, and our communities
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We Connect across teams and borders to deliver excellence together
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We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation
Information about (MSC, Commercial, SQR etc.) department:
Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!
Summary about role:
Position is primarily responsible for promotion of Fresenius Chronic Renal and Seating solutions and associated products through sales activities, training and education of customers in accordance with agreed business plans. Ensuring the smooth running of customer accounts and prompt resolution of any customer issues in conjunction with internal stakeholders
Your Responsibilities:
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Plan, prepare and implement a sales and clinical training strategy per account to maintain existing business and to develop new business opportunities. Work closely with the respective Regional and National Sales Manager across the entire sales cycle to ensure customer outcomes are achieved.
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Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers.
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Provide targeted counselling and account information to the clinical and technical teams as required.
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Track and report competitor activity within the assigned accounts
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Maintain a high-profile presence in the marketplace through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership.
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Managing the immediate post-purchase activities (checking order status, consumable and capital movement delivery, handle complaints etc.) to ensure customer satisfaction.
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Provide appropriate clinical support activities such as in-servicing, installations, training & education as required etc.
Support Sales Administration:
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Provide input to forecasting requirements and assist in preparing annual sales budget for assigned territory.
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Establish sales objectives by creating a sales plan and quota for the assigned territory in support of national objectives.
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Prepare and present customer offerings, quotes, tenders, re-orders. Prepare monthly or quarterly PPT or other customer reports as required. Fulfill any other related business requirement.
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Maintain CRM to organisational requirements.
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Ensure all administrative tasks, record keeping and reporting are maintained in an effective and timely manner.
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Update clinical knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks.
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Promoting a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met.
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Provide input and support to marketing programs as required.
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Where appropriate, become involved in FME activities including attendance at staff meetings and involvement in company events and attendance at external meetings (e.g., Home Therapies, RSA. ANZICS, CICM)
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Demonstrate a high level of understanding, knowledge, and skills in the designated specialty (HD/seating/Acute) Fresenius Medical Care portfolio, dialysis therapy, intensive care or renal nursing.
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Deliver and evaluate approved education programs /in-services about FME products.
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Maintain own clinical competence in line with FME Clinical Competencies
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Organise events such as training sessions, focus groups, networking events etc. for customers and health groups in conjunction with respective sales managers and other departments if/as required.
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Undertake other tasks as required to support the team and business.
Your Profile:
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A Bachelor’s degree in Nursing, Medical Science, Biomedical Science, or a related health/science discipline is required.
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Minimum of 3 years of experience in Sales or Account Management within the medical device or healthcare industry
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Registered Nurse with demonstrated renal (HD) skills or registered nurse with demonstrated intensive care (ICU) skills highly desirable.
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Ability to work with minimal supervision and set priorities, demonstrated track record of success in medical sales.
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Highly motivated, enthusiastic, entrepreneurial, independent, commercially adept, articulate, adaptive and confident.
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Skills across most Windows applications including Word, Excel, and PowerPoint.
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Highly developed interpersonal & influencing skills.
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Demonstrable track record of success in medical sales – desirable
Our Offer for you:
There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.
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Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
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Individual opportunities for self-determined career planning and professional development
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A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
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A large number of committed people with a wide range of skills, talents and experience
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The benefits of a successful global corporation with the collegial culture of a medium-sized company
