In-Demand It desktop support Jobs in Parramatta, Nsw

Desktop Support Specialist
Excolo Partners —Sydney NSW
- Full-time
- AI
1h
Senior Technical Consultant (Level 3)
FUJIFILM MicroChannel —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick Apply
Field Service Technician
ASI Solutions —Botany NSW
- Temporary
- Customer service
- Communication skills
- Parental leave
Quick Apply
Senior Cluster iT Specialist
Marriott International, Inc —Sydney NSW
- Full-time
- Hospitality
- Microsoft Outlook
- Management
Microsoft Power BI Engineer
Avanade —Sydney NSW
- Microsoft Excel
- Azure
- Computer Science
Quality Engineer
Corto Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Management
- APIs
- AI
- Gym membership
Quick Apply
14d
RPA Developer & Support
KG Talent —Sydney NSW
- Full-time
- Hybrid work
- ERP systems
- SQL
- Scripting
Quick Apply
3d
DAON | Technical Support Engineer
Deloitte —Sydney NSW
- On call
- Azure
- AWS
- Analysis skills
- Parental leave
9d
Service Delivery Manager
Kinetic IT —Sydney NSW
- Full-time
- Management
- Employee assistance program
Manager, Forensic Technology
BDO —Sydney NSW
- Full-time
- Scripting
- In-person
- Communication skills
- Health insurance
- On-the-job training
Building Estimator
ASC Employment Services Pty Ltd —Sydney NSW
- Full-time
- Supervising experience
- No degree
- Construction experience
- Parental leave
Quick Apply
Enterprise Sales - Desktop Build Group, BQL API Solutions
Bloomberg —Sydney NSW
- Microsoft Excel
- SQL
- APIs
- Parental leave
Senior Product Designer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Research
- Agile
- AI
- Annual leave
- Work from home
7d
Senior Digital Workplace Technician - USDS
TikTok USDS JV —Sydney NSW
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
Senior Systems Engineer
Orro Pty Ltd —Sydney NSW
- On call
- Hybrid work
- Azure
- Management
- Communication skills
- Parental leave
- Employee discount
1d
Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
Endpoint Engineering Team Leader
Datacom —Sydney NSW
- Weekend availability
- Hybrid work
- Azure
- Management
- Analysis skills
- Parental leave
- Employee discount
Quick Apply
Arborist
Woollahra Municipal Council —Double Bay NSW
- $77,396.80 - $85,544.16 a year
- Overtime
- Maintenance
- Communication skills
- Outdoor work
9d
Business and Oversight Manager
HUB24 —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Office experience
- Parental leave
10d
Landscape Design and Project Officer
Woollahra Municipal Council —Double Bay NSW
- $111,905.04 - $123,684.08 a year
- Full-time
- Management
- CAD
- Customer service
- Parental leave
- Gym membership
6d

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Desktop Support Specialist

Excolo Partners
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
1 hour ago

Qualifications

VoIP
ITIL
AI

Full Job Description

Most desktop support ads read the same. Fix tickets, image laptops, repeat. This one is different.

We're working with a globally recognised business that has significant technology transformations of work in flight. Infrastructure uplift, cybersecurity, application and system upgrades, and AI initiatives that are ahead of most of the market. The desktop support team isn't sitting on the sidelines of any of it. You'd be working alongside these programs, not just clearing a queue.

This is a business that promotes from within, and the leadership and senior team members have long tenure for a reason. Whether you want to build towards infrastructure, cyber, applications or leadership, the path is there and the people around you have walked it.

Permanent | Fulltime in Sydney CBD office | Define your career path internally

This is a hands-on second level support role in a busy corporate environment. You will be the face of IT for the business, working across desktop, mobile and AV, with real ownership of the tickets you pick up. There are multiple support functions that are collaborative and takes the user experience seriously, from the boardroom down to the desk.

You will work a rotating shift roster covering extended business hours, and take part in a national after hours on call roster.

What you will be doing

Frontline technical support face to face, over the phone and through the service management platform, owning incidents and requests end to end
Resolving tickets within agreed service levels and keeping users updated along the way
Managing end user devices, including allocation, asset tracking and lifecycle
Audio Visual support across meeting rooms and event spaces, setting up and testing gear ahead of time
Providing live support during meetings and events so nothing falls over on the day
Working with the infrastructure and wider IT teams on AV solutions and service improvements

What you will bring

Solid experience supporting a Windows desktop environment, covering PCs, laptops, printers, mobile devices, remote access and peripherals
Hands-on Audio Visual support experience in a corporate setting, including meeting room technology, video conferencing platforms, displays, microphones and presentation equipment, and the confidence to support senior stakeholders live in the room
Working knowledge of VoIP, mobile and internet technologies
Exposure to network and server systems, including switches, routers and patch panels
An understanding of ITIL and change management processes
The ability to explain technical concepts in plain language to non technical people
A proactive, self starting approach and sound problem solving ability
Calm under pressure, with the ability to juggle competing priorities

Why this one is worth a look

Permanent role in a stable, well resourced technology function
Significant investment going into AI and emerging technologies, with exposure to both internal and external AI tools
Strong employee benefits package, details available on application
A team that promotes from within and supports people to build technical depth

If this sounds like the right move, apply or get in touch for a confidential conversation.

[email protected]

For more information

Reece Richardson

[email protected]

0412 977 184

Apply Now

Refine Your Search

it desktop support jobs in parramatta, nsw

Desktop Support Specialist

Senior Technical Consultant (Level 3)

Field Service Technician

Senior Cluster iT Specialist

Microsoft Power BI Engineer

Quality Engineer

RPA Developer & Support

DAON | Technical Support Engineer

Service Delivery Manager

Manager, Forensic Technology

Building Estimator

Enterprise Sales - Desktop Build Group, BQL API Solutions

Senior Product Designer

Senior Digital Workplace Technician - USDS

Senior Systems Engineer

Delivery Consultant - Amazon Connect, AWS Professional Services

Endpoint Engineering Team Leader

Arborist

Business and Oversight Manager

Landscape Design and Project Officer

I want to receive the latest job alert for it desktop support in parramatta, nsw

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