In-Demand Desktop support Jobs in Essendon, Vic

Service Desk Analyst
Parliament of Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
1d
System Administrator - 12 mth FTC
The Argyle Network —Melbourne VIC
- $90,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
End User Computer Engineer
ITSM Corporation —Melbourne VIC
- Management
IT Onsite Technician - Melbourne
Hemmersbach GmbH & Co. KG —Melbourne VIC
- Full-time
- English
- Microsoft Office
- POS
Senior Desktop Support Analyst
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
Casual IoT Support Technician (Extra Low Voltage)
Heatherbrae Shortbreads Pty Ltd —Thomastown VIC
- $40 - $60 an hour
- Call employer
- Schematics
- Databases
- In-person
Quick Apply
Cloud Engineer (Level 2)
Rapid Circle —Melbourne VIC
- Full-time
- Azure
- Microsoft Outlook
- Management
Contact Centre Trainer
Lite n’ Easy —Melbourne VIC
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
- Employee assistance program
- Gym membership
Quick Apply
13d
eCommerce Specialist
BOUNCE —Glen Iris VIC
- Full-time
- Vital signs
- AI
- Communication skills
- Free parking
- Commuter assistance
Quick Apply
8d
Wanted: Yoda Of Content Creation (Long-Form Video Editor)
King Kong —South Yarra VIC
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Work from home
Quick Apply
IT Onsite Support Specialist
WSP —Melbourne VIC
- Microsoft Outlook
- SharePoint
- IT
2d
End User Compute (EUC)
Capgemini —Melbourne VIC
- Hybrid work
Facilities Coordinator/Receptionist
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
Site Support Senior Technician
Computershare —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
Facilities Coordinator/Receptionist
JLL —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Engineer - M365
LAB3 —Melbourne VIC
- Contract
- Hybrid work
- Azure
- DevOps
- AI
Quick Apply
1d
Product Support Technician (Tactics & Coaching)
Catapult Sports —Melbourne VIC
- Weekend availability
- Computer science
- Computer Science
- Salesforce
Quick Apply
IT Service & Project Manager
AMES Australia —Melbourne VIC
- $111,370 a year
- Full-time
- Management
- Computer Science
- Customer service
- Employee assistance program
- Employee discount
13d
Technical Field Engineer (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- No degree
- Nursing
WHS Consultant
Citation Group —Melbourne VIC
- Full-time
- Hybrid work
- Management
- No degree
- Communication skills
- Parental leave

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desktop support jobs near essendon, vic

Service Desk Analyst

Parliament of Victoria -
Melbourne City Centre VIC

Apply Now

Job Details

Full-time
$81,496 - $90,227 a year
1 day ago

Qualifications

Microsoft Outlook
SharePoint
ServiceNow
Cybersecurity
Communication skills
Intune
Mobile devices

Full Job Description

Service Desk Analyst - Workplace Technology (IT)

Deliver meaningful ICT support to Members of Parliament and Parliamentary Staff
Grade 3.1, $81,496 - $90,227 + %12 superannuation
Hybrid Work (3 days office, up to 2 days remote, aligned with Parliament requirements

The Department of Parliamentary Services

The Department of Parliamentary Services (DPS) provides infrastructure, technology, facilities, and support services to Members of Parliament and parliamentary departments. We work closely with our partners to support the effective operation of Parliament, enabling parliamentary sittings, committee hearings, public access, broadcasting, and internal media and audiovisual services.

We are seeking a customer-focused and technically capable Service Desk Analyst to join our Workplace Technology team. In this role, you'll provide Level 1 and Level 2 ICT support to Members of Parliament, Electorate Officers and Parliamentary Officers, ensuring they have reliable access to the technology and systems that support the work of Parliament every day

About the role

As a Service Desk Analyst, you'll be part of a collaborative IT team delivering responsive and professional support across a diverse technology environment. You'll troubleshoot technical issues, administer workplace technologies, support cybersecurity outcomes, and contribute to continuous improvement across our service. Key responsibilities include:

Providing Level 1 and Level 2 ICT support and incident resolution.
Supporting Microsoft 365, Teams, SharePoint, OneDrive and Outlook
Managing Windows devices, mobile devices and endpoint technologies and supporting meeting rooms, audio-visual and video conferencing solutions.
Administering Microsoft Entra ID, MFA and user access management.
Utilising ServiceNow and ITIL-aligned processes to manage incidents and requests.
Support software licensing, asset management, and technology deployments.
Assisting with onboarding, offboarding, office moves and electorate office transitions

About you

You are a customer-focused IT professional who enjoys solving problems and delivering exceptional service. You're adaptable, work well under pressure, and can communicate technical information clearly to users with varying levels of technical expertise.

To be successful in this role, you will bring:

Experience providing Level 1 and Level 2 ICT support in a service-oriented environment.
Strong knowledge of Microsoft 365 technologies and Windows operating systems.
Experience with Microsoft Intune, Entra ID and modern device management practices.
Knowledge of service management processes and tools, ideally ServiceNow.
Strong communication and stakeholder engagement skills.
Experience supporting collaboration tools, mobile devices, telephony and audio-visual technologies.
An understanding of cybersecurity principles and best practices.
The ability to manage competing priorities while maintaining high service standards.

The Recruitment Process

Application: Submit your CV and a brief cover letter outlining your suitability.

Initial Screening: A 15-minute introductory phone call with our HR team.

Panel Interview: A face-to-face panel interview with key team members.

Final Checks: National Police Check and professional reference checks.

Applications close on Monday, 7 September 2026 at 11:59pm, and applicants may be contacted before the advertisement closes.

Why work for us?

We offer a unique workplace that sits at the heart of Victorian democracy. You will work in a historic precinct with modern technology, contributing to an institution that values integrity, professional growth, and a supportive team culture.

Accessibility

If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact Parliament's Recruitment Team via email [email protected]

Privacy Collection Notice

The Parliament of Victoria and the parliamentary departments are committed to protecting your privacy. Personal information is handled in accordance with the Privacy and Data Protection Act 2014 (Vic) (PDP Act) and other relevant legislation.

This privacy collection notice applies to our recruitment activities. It explains what information is collected when you apply for employment with a parliamentary department. It may be updated from time to time.

Child Safe Standards

The parliamentary departments are committed to upholding the Victorian Child Safe Standards and the protections afforded to children in the Child Wellbeing and Safety Act 2005. We are committed to the cultural safety of Aboriginal children, the cultural safety of children from culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability.

Apply Now

Refine Your Search

desktop support jobs in essendon, vic

Service Desk Analyst

System Administrator - 12 mth FTC

End User Computer Engineer

IT Onsite Technician - Melbourne

Senior Desktop Support Analyst

Casual IoT Support Technician (Extra Low Voltage)

Cloud Engineer (Level 2)

Contact Centre Trainer

eCommerce Specialist

Wanted: Yoda Of Content Creation (Long-Form Video Editor)

IT Onsite Support Specialist

End User Compute (EUC)

Facilities Coordinator/Receptionist

Site Support Senior Technician

Facilities Coordinator/Receptionist

Engineer - M365

Product Support Technician (Tactics & Coaching)

IT Service & Project Manager

Technical Field Engineer (VIC)

WHS Consultant

I want to receive the latest job alert for desktop support in essendon, vic

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