In-Demand Technical support Jobs in Docklands, Vic

Desktop Support Officer
Australia’s Academic and Research Network (AARNet) —Melbourne VIC
- Full-time
- Annual leave
- Parental leave
Service Desk Analyst
Brennan IT —Melbourne VIC
- Weekend availability
- Azure
- Management
- Computer Science
11d
Service Desk Engineer, Level 2 - CT Group
Lyra Technology Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Organisational skills
- Communication skills
Quick Apply
6d
Desktop Support Officer - Education
Centorrino Technologies —Keilor North VIC
- $60,000 - $70,000 a year
- Full-time
- Management
- Communication skills
Quick Apply
Senior IT Support Officer
BioAgilytix —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
Quick Apply
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Technical NMR Support Officer
University of Melbourne —Parkville VIC
- $111,275 - $120,453 a year
- Full-time
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave
KMD Brands - ANZ Technical Support Specialist
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —South Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee discount
4d
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
Allocation Systems Support Analyst
Accent Group —Cremorne VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick Apply
11d
ICT Technician Level 2
Westbourne Grammar School —Truganina VIC
- Full-time
- Azure
- Management
- Communication skills
13d
System Administrator - 12 mth FTC
The Argyle Network —Melbourne VIC
- $90,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
Library Support/ IT Support
Victorian Government —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
- Communication skills
5d
Senior Technical Customer Support Engineer - Australia
ClickHouse —Melbourne VIC
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
14d
Senior Systems Administrator
NTT —Melbourne VIC
- Contract
- Administrative experience
Quick Apply
11d
IT Operations Specialist
Reece Group —Cremorne VIC
- Full-time
- Customer service
- Communication skills
IT Onsite Support Specialist
WSP —Melbourne VIC
- Microsoft Outlook
- SharePoint
- IT
1d
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
Systems Administrator
BAE Systems —Melbourne VIC
- Azure
- Computer Science
- Analysis skills
ICT Product Specialist - Digital Evidence Management
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Management
- Agile
- Leadership
13h

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technical support jobs near docklands, vic

Desktop Support Officer

Australia’s Academic and Research Network (AARNet)
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Annual leave
Parental leave

Qualifications

IT service management
Slack
Intune

Full Job Description

Job no: XRR93

About AARNet

Australia’s Academic and Research Network (AARNet), founded in 1989, has played a pivotal role in shaping Australia’s digital landscape as the pioneers of the country’s Internet. Our mission extends beyond mere connectivity; we are the architects, builders, and operators of a world-class network infrastructure that fuels critical research and learning. At AARNet, innovation thrives within a vibrant community.

The Role: Desktop Support Officer

AARNet is seeking a motivated Desktop Support Officer who is keen to build their career in IT across multiple platforms and technologies. The successful candidate will be comfortable conversing with a wide range of people in a fast-paced professional setting, with a one team attitude and displays flexibility, initiative and drive.

This is a full-time permanent role in Sydney and will be providing support in our Chatswood office.

Key Responsibilities:

Provide desktop support and resolve problems to the customer satisfaction.
Providing telephone, face-to-face and remote support to users regarding issues.
Provide Microsoft 365 & Tooling Administration support.
Setup devices such as laptops, computers, mobiles, servers and peripherals.
Perform routine maintenance on laptops, computers, mobiles, and peripherals.
Identify, log and resolve technical problems within our ticket management system.
Escalate issues to Level 2 / 3 technical support team members and external vendors where necessary.
Ensure accurate recording, documentation and tracking of Assets, Incidents, Requests, Problems and Changes in the designated ITSM platform.

Skills, experience & qualifications

Working knowledge of Microsoft Desktop products.
Working knowledge of MacOS and iOS products.
Experience with Active Directory, Exchange, Remote Desktop Protocol.
Experience with collaboration platforms utilising Zoom, Slack, Teams.
Working knowledge of Microsoft Intune and Jamf for desktop deployment and management.
Be proactive in maintenance and development of systems.
Ability to prioritise workload.
Attention to detail.
Australian Citizenship is required for this role.

Why Work at AARNet?

At AARNet, we’re passionate about advancing global education and critical research. Our Australiawide network, with global reach, supports some of the most demanding networkbased applications. If you’re looking for a purpose-driven workplace where you can make a difference, consider joining our team.

Make an impact: By working with us, you’ll directly contribute to critical research in fields like astronomy, physics, earth observation, environment, health, and medicine. Our mission matters, and we’re committed to providing equal opportunities for all.

Competitive Benefits and Conditions:

Superannuation: Enjoy a 17% superannuation contribution.
Parental/Adoption Leave: We offer 24 weeks of paid parental leave and superannuation top up.
Secondary Carer Leave: 16 weeks of paid parental leave for secondary caregivers.
Wellness Leave: 2 days per month paid Women’s wellness leave.
Family & Domestic Violence Leave: 20 days of paid leave.
Other Supportive Leaves: Paid leave for various life events such as weddings, deaths, trauma, and disasters.
Purchased Leave: Options to purchase additional Annual Leave.
Flexible Work Options: We support work-life balance.
Equal Opportunity Focus: We value diversity and inclusion.
Social Responsibility and Ethics: We lead by example.
Cutting-Edge Technologies: Access to work with the latest industry technology.

Published on 24 Aug 2026, 5:01 AM

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Refine Your Search

technical support jobs in docklands, vic

Desktop Support Officer

Service Desk Analyst

Service Desk Engineer, Level 2 - CT Group

Desktop Support Officer - Education

Senior IT Support Officer

Microsoft M365 Systems Administrator

Technical NMR Support Officer

KMD Brands - ANZ Technical Support Specialist

Senior Service Desk / Onsite Engineer (MSP)

Allocation Systems Support Analyst

ICT Technician Level 2

System Administrator - 12 mth FTC

Library Support/ IT Support

Senior Technical Customer Support Engineer - Australia

Senior Systems Administrator

IT Operations Specialist

IT Onsite Support Specialist

IT and online digital services support

Systems Administrator

ICT Product Specialist - Digital Evidence Management

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