In-Demand Account coordinator Jobs in Parramatta, Nsw

Senior Medical Receptionist & Practice Administrator
Familywise Medical Practice —Castle Hill NSW
- From $29.45 an hour
- Part-time
- Management
- Administrative experience
- Clinic
Quick Apply
6h
Junior Digital Project Manager
Ogilvy Australia —Sydney NSW
- Organisational skills
- Communication skills
11d
Customer Service Coordinator | Banksmeadow NSW
CEVALogistics —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Disability insurance
- Parental leave
1d
Head of Strategic Sales
Opal. —Liverpool NSW
- Sales
- Manufacturing
- Leadership
Solution Sales Executive - CCaaS & Agentic AI
Sprinklr —Sydney NSW
- Full-time
- Management
- Sales
- AI
- Health insurance
- Annual leave
After Hours International Airfare Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Campaign Executive
LEWIS —Sydney NSW
- Presentation skills
11d
SALES COORDINATOR - TECH SOLUTIONS
Winc —Mascot NSW
- Management
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
14d
Operations & Shutdown Coordinator
RS Conform Pty Ltd —Sydney NSW
- $80,000 - $100,000 a year
- Full-time
- Administrative experience
- Construction experience
- Office experience
Quick Apply
4d
Graphic Designer
Lupo Digital —Sydney NSW
- Full-time
- Sales
- Bachelor's degree
- Marketing
- Annual leave
Workers Compensation Consultant
Marsh —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Customer Account Coordinator
Wpay —Surry Hills NSW
- Full-time
- Hybrid work
- Google Suite
- Presentation skills
- Communication skills
8d
Team Assistant
William Buck NSW —Sydney NSW
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Employee assistance program
Quick Apply
3d
Tax Delivery Implementation Specialist
BNP Paribas —Sydney NSW
- Full-time
- Business
- Accounting
- Communication skills
6d
Operational Analytics Manager
Grosvenor Engineering Group —Sydney NSW
- Full-time
- Management
- Engineering
- Bachelor's degree
- Health insurance
- Employee assistance program
Experience Associate Director
WPP Media —Sydney NSW
- $98,000 - $110,000 a year
- Full-time
- In-person
Quick Apply
Coordinator Revenue
Lane Cove Council —Lane Cove NSW
- $108,836 - $114,287 a year
- Full-time
- Customer service
- No degree
- Business
- Wellness program
- Gym membership
1d
Content Marketing Manager - Beauty
ZURU —Sydney NSW
- Full-time
- Marketing
Quick Apply
Full Stack Web Developer
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
International Sales Support Specialist
MillerKnoll —Surry Hills NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales

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Senior Medical Receptionist & Practice Administrator

Familywise Medical Practice
Castle Hill NSW

Quick Apply

Job Details

Part-time
From $29.45 an hour
6 hours ago

Qualifications

Management
Administrative experience
Medical receptionist
Medical administration
Analytics

Full Job Description

About Us

Familywise Medical Practice is a well-established, busy general practice serving the Castle Hill community. Our team of GPs, nurses and allied health professionals deliver high-quality, patient-centred care to families and individuals across the Hills District. We're a mixed-billing practice that values a positive team culture, professional development and staff who take pride in keeping the practice running smoothly.

The Opportunity

We're looking for an experienced Senior Medical Receptionist ready to step into a hands-on hybrid role — combining frontline patient care with dedicated practice administration support.

This permanent part-time position (2 days per week, approximately 16 hours) offers genuine variety, real responsibility, and the chance to become a trusted long-term member of our team.

We need someone flexible and willing to increase hours to cover the reception team during peak leave periods. This isn't a casual short-shift fill-in — we want someone who genuinely gets to know our practice, our people and our patients.

What Makes This Role Different

Genuine variety — meaningful admin and operational work alongside reception
Work directly with the Practice Owner and Office Manager
Involvement with Cubiko practice analytics and data-driven operations
A pathway to increase hours and become the go-to team member during busy periods
Supportive team in a well-respected, established Hills District practice

What You'll Do

Day 1 — Senior Medical Reception

Manage patient bookings, cancellations and appointment schedules
Answer and triage incoming telephone enquiries
Patient check-in, check-out and account processing
Process Medicare, private, DVA and WorkCover patient accounts
Manage incoming correspondence, referrals and documentation
Maintain accurate patient demographic information
Support doctors, nurses and allied health practitioners
Handle complex or sensitive patient interactions professionally
Monitor appointment books and identify booking or workflow issues
Mentor and assist junior reception staff
Ensure reception procedures and privacy requirements are followed

Day 2 — Practice Administration & Operations

Provide administrative support to the Practice Owner and Office Manager
Run and interpret Cubiko practice analytics reports — appointments, billing, provider activity and clinical metrics
Identify trends, flag issues and present data summaries to management
Maintain practice policies, procedures and administrative documentation
Assist with staff rosters, leave records and timesheet administration
Maintain staff files, registrations and mandatory training records
Monitor outstanding tasks and follow up to completion
Assist with recruitment administration and staff onboarding/offboarding
Coordinate contractors, maintenance and service providers
Maintain office and practice supplies

Billing & Accounts

Review and follow up outstanding patient and third-party accounts
Assist with Medicare billing, rejected claims and DVA/WorkCover reconciliations
Investigate billing discrepancies and escalate to management

WHS, Accreditation & Compliance

Act as the practice WHS Coordinator — maintain registers, conduct safety inspections, manage incident reports
Share Fire Warden / Emergency Coordinator responsibilities
Assist with RACGP/AGPAL accreditation — documentation, audits, policy reviews, staff training records
Monitor CPR and mandatory training expiry dates
Maintain patient feedback and complaints records and follow up agreed actions

Quality Improvement

Identify and implement improvements to reception workflows and internal systems
Support quality-improvement activities and new procedure implementation

What We're Looking For

Proven experience in medical reception, preferably in a general practice setting
Experience with Best Practice or similar practice management software
Exposure to or willingness to learn Cubiko practice analytics
Strong understanding of Medicare, DVA and WorkCover billing
Confidence working with data and practice performance reports
Excellent organisational, time-management and administrative skills
Strong attention to detail and ability to follow tasks through independently
Professional, confident communication with doctors, staff, patients and external providers
Understanding of patient privacy, confidentiality and general practice compliance
Flexibility to increase hours to cover team leave when required — this is essential

Highly Regarded

Previous experience as a practice administrator, senior receptionist or clinic coordinator
Candidates with a background in HR will be highly preferred
WHS, accreditation or compliance experience in a healthcare setting
Fire Warden training (or willingness to undertake)
Experience supporting a practice owner or operations manager directly

Is This You?

This role suits someone who has outgrown a standard reception position and wants more — without moving away from the clinical environment they enjoy. You see what needs to be done, take initiative, and follow things through without being asked twice. You're comfortable with data and reports, and equally comfortable managing a full waiting room.

What We Offer

Competitive hourly rate commensurate with experience (minimum $29.45/hr, MA000027 Level 4)
Permanent part-time position with genuine long-term opportunities
Friendly, supportive team in a well-run, established practice
Access to Cubiko analytics and exposure to practice management at a strategic level
Training and professional development support
Hills District location — Castle Hill, NSW

How to Apply

Please submit your resume and a brief cover letter telling us about your medical reception and administration experience, and why this role appeals to you.

Applications are welcomed from candidates genuinely interested in a long-term role and available to increase hours during team leave periods.

Applications to: [email protected]

Only shortlisted candidates will be contacted. We thank all applicants for their interest.

Work Location: In person

Quick Apply

Refine Your Search

account coordinator jobs in parramatta, nsw

Senior Medical Receptionist & Practice Administrator

Junior Digital Project Manager

Customer Service Coordinator | Banksmeadow NSW

Head of Strategic Sales

Solution Sales Executive - CCaaS & Agentic AI

After Hours International Airfare Consultants

Campaign Executive

SALES COORDINATOR - TECH SOLUTIONS

Operations & Shutdown Coordinator

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Experience Associate Director

Coordinator Revenue

Content Marketing Manager - Beauty

Full Stack Web Developer

International Sales Support Specialist

I want to receive the latest job alert for account coordinator in parramatta, nsw

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