In-Demand Support analyst Jobs in Western Australia

Business Analyst - Website Transformation
City of Perth —Perth WA
- $125,955 - $133,450 a year
- Full-time
10d
IT & Business Systems Analyst
Ashley & Martin —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Software troubleshooting
- SharePoint
- APIs
8h
Data & AI | Experienced Analyst
Deloitte —Perth WA
- $70,000 - $97,000 a year
- SQL
- Analysis skills
- AI
- Parental leave
Planning Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Microsoft Excel
- Communication skills
- Health insurance
- Annual leave
4d
Business Improvement Analyst
Brightwater Care —Inglewood WA
- Full-time
- Analysis skills
- Communication skills
- Parental leave
3d
Project Controls Analyst
ASC Pty Ltd —Henderson WA
- Full-time
- Microsoft Excel
- Construction experience
- Communication skills
- Relocation assistance
- Parental leave
Senior Business Analyst
Western Power —Perth WA
- Part-time
- Microsoft Office
- Organisational skills
- Leadership
- Parental leave
- Gym membership
5d
Senior Analyst | Controls Assurance - IT Auditor | Perth
Deloitte —Perth WA
- Parental leave
Data Analytics Visualisation Analyst
Pyramid Global Technologies —Western Australia
Senior Business Systems Analyst
Talison Lithium —Perth WA
- Full-time
- Maintenance
- No degree
- Negotiation
- Parental leave
- Life insurance
Senior Business Analyst
Compass Group Australia —Perth WA
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- ERP systems
Experienced Analyst | Controls Assurance - Internal Audit | Perth
Deloitte —Perth WA
- Communication skills
- Parental leave
Senior Analyst | Sustainability and Climate - Assurance | Perth
Deloitte —Perth WA
- Analysis skills
- Parental leave
Partners in Performance - Associate
Accenture —Perth WA
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Lead GIS Analyst
CMW Geosciences —Perth WA
- Full-time
- AutoCAD
- CAD
- Data analysis skills
Quick Apply
Team Leader - Security Operations
Interactive —Western Australia
- Full-time
- Microsoft Access
- Leadership
- Communication skills
Quick Apply
Analyst, Group HR Systems
First Quantum Minerals Ltd. —Perth WA
- Full-time
- Computer science
- ERP systems
- Analysis skills
Team Leader - Security Operations
Interactive Pty Ltd —Perth WA
- On call
- Microsoft Access
- Leadership
- Communication skills
Spatial Visualisation Analyst
Water Corporation —Leederville WA
- From $115,561 a year
- Contract
- CAD
- Analysis skills
- Communication skills
- Work from home
2d
Senior Supply Support Analyst
Austal —Henderson WA
- Full-time
- ERP systems
- Opportunities for advancement
Quick Apply

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Business Analyst - Website Transformation

City of Perth -
Perth WA

Apply Now

Job Details

Full-time
$125,955 - $133,450 a year
10 days ago

Qualifications

Business analysis

Full Job Description

Engagement and Activation | Marketing/Communications/Events

$125,955 – $133,450 per annum, plus superannuation
Full-time, 12-month maximum term
CBD Location

As the capital city of Western Australia, the City of Perth is a Local Government that is ambitious for the future. To achieve our aims, we recruit the very best people who understand the City exists to enable and deliver the aspirations of the community.

The Opportunity

As a Business Analyst – Website Transformation at the City of Perth, you will play a key role in our website transformation program, helping shift the way we design and deliver digital experiences towards more customer-focused, experience-led outcomes.

With a strong user-centred design (UCD) approach, you will gather and define business and user needs, map end-to-end customer experiences and translate insights into clear, actionable requirements. You will contribute to the transformation of the City of Perth and Visit Perth websites, supporting improved customer experiences, operational efficiency and future digital innovation.

Reporting to the Lead within our Website Transformation program, your responsibilities would primarily include:

Champion user-centred design, evidence-based decision making and accessibility throughout the program;
Map current and future-state services, processes and end-to-end customer journeys to identify pain points and opportunities for improvement;
Facilitate co-design workshops, discovery sessions and stakeholder interviews to understand business objectives, challenges and user needs; and
Translate business and user needs into clear functional requirements and work with stakeholders to support adoption and continuous improvement.

About You

To succeed in this role, you will possess:

Proven experience as a Business Analyst, Service Designer or Experience Designer within complex digital or transformational environments;
Strong service blueprinting, process mapping and end-to-end customer journey mapping capability;
Experience applying user-centred design and/or design thinking approaches and translating evidence-based user needs into actionable requirements; and
Excellent facilitation and stakeholder engagement skills, with the ability to influence, challenge existing ways of working and support change.

Experience working on digital transformation initiatives, applying UX principles, working alongside design teams or within agile delivery environments will also be highly regarded.

If your experience and capabilities match these criteria, we welcome your application.

Above all, you will live our values of Commitment, Teamwork, Courage and Respect that allow us to come together to lead and support the community.

Please view the attached Application Pack to learn more about the role and working at the City.

Eligibility

To be eligible to work for us, you will need to demonstrate:

A right to work in Australia (e.g. a birth certificate, current passport or current visa); and
Fitness for work via a pre-employment medical (if required for the role).

How to Apply

When prompted, please submit: your current resume; and a tailored cover letter of no more than two pages outlining your fit for the role. Remember, less is more!

The Application Process

Applications for this position will close at 5PM AWST on Sunday, 30 August 2026. Applications may be considered, and interviews conducted prior to, the closing date.

Please note: The advert may close earlier than the listed closing date should suitable applications be received, so we encourage you to apply as soon as possible.

Applicants may also be considered for similar positions within the City of Perth.

We’re continuing to build a gender-equitable team and a culture that’s just as diverse, inclusive and welcoming as the City of Perth Community. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

Canvassing of Elected Members during the recruitment process will disqualify your application.

For further information please contact Paul Cavanagh, Alliance Manager Marketing and Communications, 08 9461 3848 or e-mail: [email protected].

Apply Now

Refine Your Search

support analyst jobs in western australia

Business Analyst - Website Transformation

IT & Business Systems Analyst

Data & AI | Experienced Analyst

Planning Analyst

Business Improvement Analyst

Project Controls Analyst

Senior Business Analyst

Senior Analyst | Controls Assurance - IT Auditor | Perth

Data Analytics Visualisation Analyst

Senior Business Systems Analyst

Senior Business Analyst

Experienced Analyst | Controls Assurance - Internal Audit | Perth

Senior Analyst | Sustainability and Climate - Assurance | Perth

Partners in Performance - Associate

Lead GIS Analyst

Team Leader - Security Operations

Analyst, Group HR Systems

Team Leader - Security Operations

Spatial Visualisation Analyst

Senior Supply Support Analyst

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