In-Demand Concierge Jobs in Richmond, Vic

Guest Service Agent - Full Time
AccorHotel —Melbourne VIC
- Weekend availability
- Communication skills
- Hotel experience
- Resort
- Employee assistance program
Quick Apply
7h
Security Officer
Z Protection Services —Melbourne VIC
- $37.00 - $78.16 an hour
- CPR Certification
- Management
- Customer service
Quick Apply
4d
Front Desk
BBK —Brunswick VIC
- $26.55 - $35.00 an hour
- Part-time
- Customer service
- In-person
- Cash handling
Quick Apply
Night Supervisor-Front Desk
Marriott International, Inc —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
- Education
- No degree
5d
Guest Services Agent
Ovolo Group —South Yarra VIC
- Part-time
- Office experience
4h
Front Desk
BIG BOWL KITCHEN Altona Gate —Altona North VIC
- $26.55 - $35.00 an hour
- Customer service
- In-person
Quick Apply
Front Desk
BIG BOWL KITCHEN Parkmore —Keysborough VIC
- Part-time
- Customer service
- In-person
- Cash handling
Quick Apply
7d
Club Lounge Supervisor
Marriott International, Inc —Melbourne VIC
- Full-time
- Leadership
Club Lounge Team Leader
Marriott International, Inc —Melbourne VIC
- Full-time
- Leadership
- Annual leave
- Employee assistance program
Bell Captain
Hyatt Centric Melbourne —Melbourne VIC
- Weekend availability
- Supervising experience
- Leadership
- Communication skills
Property Services Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Guest Experience Leader
Hyatt Centric Melbourne —Melbourne VIC
- Weekend availability
- Communication skills
- Time management
Domestic Cleaner
LiveWell Concierge Pty Ltd —Melbourne VIC
- $30 - $35 an hour
- Urgently hiring
- Cleaning
Quick Apply
13d
Property Services Manager
JLL —Melbourne VIC
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Security Operations Manager
Challenger Security —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
- Employee discount
13d
Head of Line 1 Risk & Compliance
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- On-the-job training
Boardroom Waiter
Allens —Melbourne VIC
- Full-time
- Health insurance
- On-the-job training
2d
Security and Compliance Manager (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
Quick Apply
13d
Click&Collect Manager
Coles Supermarkets —Epping VIC
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
14d
Maintenance Officer
AVEO —Cheltenham VIC
- $30.34 an hour
- Overtime
- Maintenance
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply

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concierge jobs near richmond, vic

Guest Service Agent - Full Time

AccorHotel -
Melbourne VIC

Quick Apply

Job Details

Full-time
7 hours ago

Benefits

Employee assistance program
Insurance services

Qualifications

Communication skills
Hotel experience
Office experience

Full Job Description

Company Description

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

Who we are…

A sanctuary of style, Hotel Chadstone Melbourne MGallery offers the perfect luxury escape nestled close to the city of Melbourne and on the doorstep of Chadstone - The Fashion Capital. Our unique design marries both exclusivity and comfort allowing guests to feel a sense of home during their stay, whilst transporting them into a world of glamour and style. Five star luxury and opulence creates the perfect setting for our team to create special moments that our guests will remember forever. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.

Job Description

As a Guest Service Agent, you will be at the heart of the guest experience, creating a warm and memorable journey from arrival through to departure. Whether welcoming a guest for the first time, anticipating their needs during their stay or helping them discover the best of Melbourne, you will play an important role in creating stories that stay.

Tasks and responsibilities include:

Be the first point of contact for our guests, creating a warm, genuine and personalised welcome
Deliver exceptional service throughout the guest journey, anticipating needs and looking for opportunities to surprise and delight
Manage check-in and check-out efficiently and professionally, ensuring every interaction reflects our luxury standards
Build genuine connections with guests, taking the time to understand their preferences and creating memorable moments
Respond to guest requests promptly, thoughtfully and professionally, taking ownership from beginning to end
Provide knowledgeable recommendations on Melbourne, dining, shopping and local experiences to help guests make the most of their stay
Handle guest feedback and complaints confidently, using your initiative to find positive and appropriate solutions
Communicate effectively with Housekeeping, Food & Beverage and other hotel departments to ensure a seamless guest experience
Maintain a high level of professionalism and attention to detail when handling guest information, room keys, payments and confidential information
Ensure the security and wellbeing of our guests and their possessions
Maintain clear communication with the Front Office team, including effective handovers and sharing relevant guest feedback and requirements
Participate in training and development opportunities to continually build your skills and enhance the guest experience

What we can offer you:

A fun work environment where your job is simply to make people happy!
A genuine sense of community… our team is one big family
Share your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit this great city
Develop invaluable skills that you can use in all walks of life – customer service, communication, time management, problem solving and resilience!
If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

Qualifications

An energetic, team-focused and positive attitude with a genuine passion for hospitality
A natural ability to connect with guests and create meaningful, personalised experiences
Exceptional communication and interpersonal skills, both written and verbal
A polished and professional presentation, with a genuine commitment to luxury service
Strong attention to detail and the ability to remain organised in a fast-paced environment
A proactive, solutions-focused approach with the confidence to take ownership of guest requests
Strong computer literacy and the ability to quickly learn hotel systems
The ability to remain calm and composed when managing competing priorities or challenging guest situations
Previous Front Office or hotel experience is highly regarded, but a passion for hospitality and the right attitude are just as important
Flexibility to work across a seven-day roster, including mornings, evenings, weekends and public holidays

Additional Information

What’s in it for you...

Great benefits – worldwide accommodation and food & beverage discounts from day one, Chadstone Shopping Centre discounts, free nights’ accommodation on your anniversary with Accor, discounted health insurance, and a free, confidential Employee Assistance Program
A supportive, dynamic team environment in one of Melbourne’s most iconic luxury hotels
Work close to home – based in Melbourne’s vibrant south-east, avoid the CBD commute
Endless growth opportunities as part of Accor, Australia’s largest hospitality employer – with access to industry-leading training, career pathways across a global network, and the ability to truly shape your future

Apply now to become part of the story at Hotel Chadstone Melbourne MGallery. We can’t wait to welcome you!

Quick Apply

Refine Your Search

concierge jobs in richmond, vic

Guest Service Agent - Full Time

Security Officer

Front Desk

Night Supervisor-Front Desk

Guest Services Agent

Front Desk

Front Desk

Club Lounge Supervisor

Club Lounge Team Leader

Bell Captain

Property Services Manager

Guest Experience Leader

Domestic Cleaner

Property Services Manager

Security Operations Manager

Head of Line 1 Risk & Compliance

Boardroom Waiter

Security and Compliance Manager (Australia)

Click&Collect Manager

Maintenance Officer

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