In-Demand Technical support Jobs in Braeside Vic

Helpdesk Support Analyst
Suzuki Samanabad Auto Corporate —Melbourne VIC
- Up to $84,000 a year
- Computer Science
- Customer service
- Analysis skills
- Travel reimbursement
- Annual leave
Quick Apply
18h
IT L3 Support
Fujitsu —Melbourne VIC
- Contract
- Azure
- Management
Quick Apply
eLearning Engagement & IT Support Officer
Acknowledge Education —Melbourne VIC
- Full-time
- Customer service
- Working with children
- Organisational skills
- Health insurance
Quick Apply
4d
IT Systems Administrator
ASSA ABLOY —Oakleigh VIC
- Full-time
- Azure
- Administrative experience
- In-person
Senior Paraplanner – Technical & Advice Support
Focus Financial Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
IT Application Systems Administrator - Contract or Permanent
NCS Australia —Melbourne VIC
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Parental leave
Quick Apply
Service Desk & Desktop Analyst
MEGT Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
2d
IT Infrastructure Specialist - Networks
Toll Group —Melbourne VIC
- Full-time
- Analysis skills
Systems Network Administrator
MUJI Retail (Australia) —Melbourne VIC
- $100,000 a year
- Full-time
- Hybrid work
- Management
- POS
- Communication skills
- Work from home
- Employee assistance program
Quick Apply
3d
IT Support Administrator - 0.5 FTE
FrankieOne —Melbourne VIC
- Part-time
- Hybrid work
- Management
- Sales
- Administrative experience
Service Desk Analyst (Fixed term)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee assistance program
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
IT Service Desk Analyst
CBP Lawyers —Melbourne VIC
- Full-time
- Microsoft Access
- Management
- Customer service
- Gym membership
Unifier System Support Analyst
Department of Transport and Planning —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Computer Science
- Bachelor's degree
2d
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Finance Systems Administrator
Peter MacCallum Cancer Centre —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- EMR systems
- Annual leave
12d
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
Network Administrator
Leidos —Melbourne VIC
- Full-time
- Annual leave
11d
Tier 3 Customer Support Agent (SaaS Helpdesk)
Fastmail —Melbourne VIC
- $111,623 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Bachelor's degree
Quick Apply

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technical support jobs near braeside vic

Helpdesk Support Analyst

Suzuki Samanabad Auto Corporate
Melbourne VIC

Quick Apply

Job Details

Permanent
Up to $84,000 a year
18 hours ago

Benefits

Travel reimbursement
Company car
Annual leave
Life insurance
Salary packaging

Qualifications

Computer Science
Customer service
IT service management
Technical support
Analysis skills
Bachelor's degree
CompTIA Network+
IT support
Diploma
Cybersecurity
Communication skills
CompTIA A+
Help desk
Information Technology

Full Job Description

Helpdesk Support Analyst

Company: Suzuki Samanabad Auto Corporate
Location: Parramatta Road, Corporate Division, Melbourne, Victoria, Australia
Salary: AUD 84,000 per year
Employment Type: Full-Time

About Suzuki Samanabad Auto Corporate

Suzuki Samanabad Auto Corporate is a leading automotive organization dedicated to delivering exceptional products, services, and customer experiences. We are seeking a motivated and customer-focused Helpdesk Support Analyst to join our Corporate Division and provide high-quality technical support to internal users across the organization.

Position Overview

The Helpdesk Support Analyst serves as the first point of contact for IT-related issues and requests. The successful candidate will diagnose and resolve technical problems, support hardware and software systems, and ensure employees receive timely and effective IT assistance to maintain business productivity.

Key Responsibilities

Provide first-level technical support for hardware, software, network, and system-related issues.
Respond to support requests via phone, email, ticketing systems, and remote support tools.
Troubleshoot and resolve desktop, laptop, printer, mobile device, and application issues.
Install, configure, and maintain computer hardware and software.
Escalate complex technical issues to senior IT personnel when required.
Maintain accurate records of incidents, service requests, and resolutions.
Support user account management, password resets, and access permissions.
Assist with onboarding and offboarding activities, including equipment setup and user provisioning.
Monitor IT systems and report recurring issues or potential improvements.
Contribute to knowledge base documentation and user support guides.
Ensure compliance with company IT policies and cybersecurity standards.

Qualifications and Experience

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
Previous experience in a Helpdesk, IT Support, Service Desk, or Technical Support role.
Knowledge of Windows operating systems, Microsoft 365, and common business applications.
Understanding of networking fundamentals, hardware troubleshooting, and remote support tools.
Excellent problem-solving and analytical skills.
Strong verbal and written communication abilities.
Ability to manage multiple support requests while maintaining excellent customer service.

Preferred Qualifications

Experience with IT Service Management (ITSM) platforms and ticketing systems.
Knowledge of Active Directory and cloud-based technologies.
Industry certifications such as CompTIA A+, Network+, Microsoft Certifications, or equivalent.
Experience supporting users in a corporate or automotive industry environment.

Benefits

Competitive salary of AUD 84,000 per year
Professional development and certification opportunities
Career growth within a large corporate organization
Supportive and collaborative work environment
Employee wellness and assistance programs
Paid annual leave and public holiday entitlements
Modern workplace and technology resources

How to Apply

If you are passionate about technology and enjoy helping users solve technical challenges, we encourage you to apply for the Helpdesk Support Analyst position at Suzuki Samanabad Auto Corporate. Submit your resume and cover letter outlining your relevant experience and qualifications.

Suzuki Samanabad Auto Corporate is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Pay: Up to $84,000.00 per year

Benefits:

Company car
Life insurance
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in braeside vic

Helpdesk Support Analyst

IT L3 Support

eLearning Engagement & IT Support Officer

IT Systems Administrator

Senior Paraplanner – Technical & Advice Support

IT Application Systems Administrator - Contract or Permanent

Service Desk & Desktop Analyst

IT Infrastructure Specialist - Networks

Systems Network Administrator

IT Support Administrator - 0.5 FTE

Service Desk Analyst (Fixed term)

IT and online digital services support

IT Service Desk Analyst

Unifier System Support Analyst

Service Desk Manager

Infrastructure Support Senior Analyst - AU Citizen

Finance Systems Administrator

TIM Engineer / Desktop Support Engineer

Network Administrator

Tier 3 Customer Support Agent (SaaS Helpdesk)

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