In-Demand Workforce reporting officer Jobs in Parramatta, Nsw

Senior Programs Officer
Department of Customer Service —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Analysis skills
- Communication skills
4h
Head of Life & Geosciences
Australian Museum —Sydney NSW
- $149,739 - $196,552 a year
- Full-time
- Doctoral degree
- Master's degree
- Team management
11d
Security Officer - Concierge
Certis Group —Sydney NSW
- 12 hour shift
- CPR Certification
- Customer service
- First Aid Certification
- Opportunities for advancement
Security Officer
Wilson Group —Sydney NSW
- Weekend availability
- CPR Certification
- Customer service
- First Aid Certification
- Health insurance
- Employee assistance program
Associate Director Centre of Excellence
Department of Customer Service —Sydney NSW
- $149,739 - $173,174 a year
- Full-time
- Employee assistance program
- Gym membership
4d
Payroll Officer
CHEP —Macquarie Park NSW
- Full-time
- Hybrid work
- Administrative experience
- Employee stock purchase plan
- Parental leave
4d
Head of AI
Prezzee —Sydney NSW
- AI
- Leadership
- Work from home
- Parental leave
Quick Apply
Site Supervisor
Wilson Group —Sydney NSW
- Full-time
- Supervising experience
- Communication skills
- Health insurance
- Employee assistance program
Senior Security Officer
Thales —Woolloomooloo NSW
- Full-time
- Parental leave
- Employee discount
Senior Payroll & Systems Officer
NV Employment Pty Ltd —Rozelle NSW
- Full-time
- Hospitality
Quick Apply
Site Security Manager
Wilson Group —Sydney NSW
- Full-time
- Communication skills
- Health insurance
- Employee assistance program
Senior Manager Cyber Defence
Avant —Sydney NSW
- Full-time
- Financial services
- Leadership
Security Officer (Brisbane)
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Rotating roster
- Customer service
- First Aid Certification
- Communication skills
4d
Senior Data Modeller
Department of Customer Service —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Hybrid work
- Leadership
- Analytics
8d
Head of Engineering - Workforce Management Tribe - Hybrid
Humanforce —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- AI
- Parental leave
- Employee assistance program
Security Officer - Brisbane
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
Security Ranger
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Part-time
- Customer service
- Research
- First Aid Certification
Customer Contact Team Officer
NSW Trustee and Guardian —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
3h
EMu Database Support Officer
Australian Museum —Sydney NSW
- $99,938 - $125,157 a year
- Full-time
- Management
- Administrative experience
- No degree
4h
Business Advisor, Revenue Management
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $113,574 - $125,720 a year
- Full-time
- Hybrid work
- Microsoft Excel
3h

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workforce reporting officer jobs near parramatta, nsw

Senior Programs Officer

Department of Customer Service -
Sydney NSW

Apply Now

Job Details

Full-time
$129,464 - $142,665 a year
4 hours ago

Qualifications

Analysis skills
Communication skills

Full Job Description

Department of Customer Service

Reference number

req52075

Occupation

Program Management

Work type

Full-Time

Location

Sydney City

Salary Information

$129,464 - $142,665 + super

Closing date

26 June 2026 at 10:00am

Senior Programs Officer

Clerk Grade: 9/10

Annual Salary Range: $129,464 - $142,665 plus superannuation

Employment Type: Ongoing, Full-time

Location: Sydney CBD – close to Museum Station (hybrid). You’ll be office-based a minimum of 5 days per fortnight for full-time roles (pro-rata for part-time), with the remaining days worked flexibly as agreed.

IRO Engagement and Resolution

Drive programs that improve outcomes for injured people across NSW

Grade 9/10 | Independent Review Office (IRO) | Engagement and Resolution

Are you a skilled program or project professional who wants to make a genuine impact in people’s lives?

At the Independent Review Office (IRO), you’ll help deliver programs that improve how injured people access and experience support within the NSW workers compensation and CTP schemes.

This role is ideal for someone who thrives in a complex, purpose-driven environment and is motivated by public sector values of integrity, trust, service and accountability.

About the role

As a Senior Program Officer, you will manage a portfolio of projects that deliver real improvements to services, processes and outcomes for injured people.

You’ll work across a diverse range of initiatives bringing structure, insight and leadership to ensure programs are delivered on time, on budget and with impact.

You will manage and monitor a portfolio of projects, ensuring integration and alignment with organisational objectives and optimising outcomes.

What you’ll do

Lead and coordinate multiple projects and program initiatives
Identify interdependencies, risks and opportunities across programs
Ensure strong governance, reporting and quality assurance
Build trusted relationships with internal teams and external stakeholders
Use data and insights to inform decision-making and track performance
Contribute to continuous improvement and better service delivery across the schemes

The role includes managing project governance, risks, stakeholder engagement and continuous improvement initiatives.

About you

You bring:

Experience delivering programs or projects in complex environments
Ideally, knowledge of workers compensation, insurance or human services systems
Strong analytical, communication and stakeholder engagement skills
A commitment to public sector values and ethical decision-making
The ability to balance multiple priorities in a fast-moving environment

❤️Why join us?

Be part of a purpose-led organisation improving outcomes for injured workers and road users
Work in a culture that values integrity, trust and accountability
Influence programs that drive system-wide improvements
Collaborate with passionate people committed to service excellence

How to apply

Review the role description
Submit your application via the job listing, including your resume and a brief cover letter outlining your relevant experience and why you’re interested in the IRO.

Candidates invited to interview will be required to complete additional assessments

Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation

For enquiries relating to recruitment please contact Meg Rapley via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Friday 26 June 2026 at 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

workforce reporting officer jobs in parramatta, nsw

Senior Programs Officer

Head of Life & Geosciences

Security Officer - Concierge

Security Officer

Associate Director Centre of Excellence

Payroll Officer

Head of AI

Site Supervisor

Senior Security Officer

Senior Payroll & Systems Officer

Site Security Manager

Senior Manager Cyber Defence

Security Officer (Brisbane)

Senior Data Modeller

Head of Engineering - Workforce Management Tribe - Hybrid

Security Officer - Brisbane

Security Ranger

Customer Contact Team Officer

EMu Database Support Officer

Business Advisor, Revenue Management

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