In-Demand Application support analyst Jobs in Sydney Western Suburbs Nsw

Group Senior Helpdesk Analyst
Prouds —Summer Hill NSW
- Full-time
- Systems design
- Microsoft Office
- POS
Quick Apply
Applications Support Analyst/Solution Engineer - IT Application Services
Catholic Healthcare —Macquarie Park NSW
- Full-time
- Azure
- Microsoft Outlook
- DevOps
- Parental leave
- Gym membership
Quick Apply
3d
Test Analyst
Corporate Services —Sydney Western Suburbs NSW
- $113,574 - $125,720 a year
- Full-time
- Organisational skills
- SDLC
1d
eMeds Application Specialist/Product Analyst (Health Manager Lvl 3) - Temp FT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $132,236 - $150,222 a year
- Full-time
- Product management
- Communication skills
- Negotiation
- Annual leave
- Parental leave
7d
eMeds Application Specialist/Product Analyst (Health Manager Lvl 3) - Temp FT
NSW Health —Warwick Farm NSW
- $2,534.29 - $2,878.99 a week
- Part-time
- Product management
- Communication skills
- Negotiation
- Annual leave
- Parental leave
6d
Data Analyst - Corrections Intelligence Group - Silverwater
NSW Department of Communities and Justice —Silverwater NSW
- $113,574 - $125,720 a year
- Full-time
- Microsoft Excel
- Microsoft Access
- Management
11h
Economic/Evaluation Analyst (Aboriginal Targeted)
Corporate Services —Sydney Western Suburbs NSW
- $113,574 - $125,720 a year
- Full-time
- Research
- Analysis skills
- No degree
7d
Inpatient Management PAS Application Specialist
NSW Health —North Parramatta NSW
- $59.60 - $69.13 an hour
- Temporary
- Administrative experience
- Communication skills
- Negotiation
3d
Junior ServiceDesk Analyst
NSW Health —St Leonards NSW
- From $59,368 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
1d
Total Reward Analyst
Sydney Water —Parramatta NSW
- $140,108.04 a year
- Full-time
- Hybrid work
- Health insurance
- Parental leave
8d
Workforce Analytics Specialist
BaptistCare —Norwest NSW
- Full-time
- Microsoft Excel
- Data analysis skills
- Analytics
12h
Business Intelligence (BI) Analyst, Fleet, Equipment and Sustainability
NSW Health —Sydney Olympic Park NSW
- $114,251 - $134,809 a year
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
- Travel reimbursement
- Annual leave
7d
Workforce Analytics Specialist
Baptistcare WA —Norwest NSW
- Full-time
- Microsoft Excel
- Data analysis skills
- Analytics
16h
Senior Business Analyst
NSW Department of Communities and Justice —Parramatta NSW
- $129,464 - $142,665 a year
- Temporary
- Microsoft Excel
- Communication skills
- Employee assistance program
8d
Credit Analyst
REXEL —North Ryde NSW
- Full-time
- ERP systems
- Microsoft Office
Quick Apply
3d
Commercial Analyst
Linfox —Auburn NSW
- Full-time
- Microsoft Excel
- Communication skills
- Parental leave
2d
Functional Consultant - Dynamics 365
Aluminium Specialties Group Pty Ltd —Eastern Creek NSW
- Analysis skills
- Communication skills
2h
Accounts Payable Officer
Transit Systems NSW —Smithfield NSW
- ERP systems
- Communication skills
8d
HR Systems & Process Team Manager
Uniting —Parramatta NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
8d
Principal Business Analyst
NSW Health —Chatswood NSW
- From $147,653 a year
- Full-time
- Hybrid work
- Agile
- AI
- Annual leave
3d

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Group Senior Helpdesk Analyst

Prouds -
Summer Hill NSW

Quick Apply

Job Details

Full-time

Qualifications

AIX
Systems design
Microsoft SQL Server
Microsoft Exchange
Microsoft Office
IT support
POS
VMWare
Communication skills
Help desk
Information Technology

Full Job Description

The JPL Group incorporates Prouds the Jewellers, Angus & Coote and Goldmark stores throughout Australia with over 470 stores and 5,000 team members nationwide. As Australia's largest family owned jewellery retailer, we pride ourselves on high standards and drive for success.

An exciting opportunity has arisen for an experienced Helpdesk Analyst to join our team. Reporting to the Group Service Delivery Manager you will responsible in managing the support, maintenance and improvement of all infrastructure systems across the business in conjunction with the NZ Infrastructure team.

The Senior Helpdesk Analyst will also be responsible for second level support and assistance to all stores, State Offices and the Head Office. This role will include assisting external and internal resources implementing improvement opportunities within the business.

Key Responsibilities:

Provide second level technical support for technical issues or queries
Facilitate the support and maintenance of the IT infrastructure.
Oversees the administration, management support of the IT infrastructure and operations.
Server room management, including maintaining configuration and organisation of hardware and providing continuous improvement and support.
Provide ongoing IT support and development needs to the business.
Manage relationships and projects with external stakeholders, such as ISP and system and network infrastructure suppliers.
Document and identify detailed analysis in system implementations.
Set-up, maintain and support of network servers with appropriate contractors.
Support, maintain and monitor all picking and stocktake scanning systems.
Provide support to the functionality of the Pathway system.
Assist in presenting Cost Benefit Analysis and business cases to the Executive team or the Board in relations to infrastructure improvement plans or acquisition of system hardware.
Assist in the implementation, documentation, and ongoing management of a business system disaster recovery plan.
Additional ad hoc duties required by the department.
Daily replenishment of stock to stores including general picking.

Essential Criteria:

3+ years working in IT Support roles
Ability to establish and maintain professional relationships with external key stakeholders.
Experience working with IT systems, including MS Office, MS Exchange and VMWare
Ability to work independently and as part of a team.
Strong team player with the ability to lead by example.
Excellent written and verbal communication skills.
Self-motivated and results-driven.
Proven ability to meet tight deadlines.

Desirable Criteria

Experience working with IT systems including AIX, Point of Sale, Veeam and SQL server
Experience managing the delivery of services and projects with external vendors
Relevant tertiary education in IT.
Ability to mitigate risks, develop strategic plans, present successful business cases, and manage projects.
Experience and knowledge system design and integration.

If this sounds like you, then please apply now!

No recruitment agencies assistance required.

As part of the JPL recruitment process, all applicants will be required to provide a National Police Criminal History check from the Police Service governing the State or Territory they reside in.

Please allow up to two weeks for application processing. If you are found suitable for the position you will be contacted to arrange a phone interview, if you are however unsuccessful we thank you for your application.

The JPL Group is committed to Equal Employment Opportunities.

Quick Apply

Refine Your Search

application support analyst jobs in sydney western suburbs nsw

Group Senior Helpdesk Analyst

Applications Support Analyst/Solution Engineer - IT Application Services

Test Analyst

eMeds Application Specialist/Product Analyst (Health Manager Lvl 3) - Temp FT

eMeds Application Specialist/Product Analyst (Health Manager Lvl 3) - Temp FT

Data Analyst - Corrections Intelligence Group - Silverwater

Economic/Evaluation Analyst (Aboriginal Targeted)

Inpatient Management PAS Application Specialist

Junior ServiceDesk Analyst

Total Reward Analyst

Workforce Analytics Specialist

Business Intelligence (BI) Analyst, Fleet, Equipment and Sustainability

Workforce Analytics Specialist

Senior Business Analyst

Credit Analyst

Commercial Analyst

Functional Consultant - Dynamics 365

Accounts Payable Officer

HR Systems & Process Team Manager

Principal Business Analyst

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