In-Demand senior technical analyst Jobs in melbourne, vic

Senior TechBar Analyst
DXC Technology —Melbourne VIC
- Full-time
- Management
- Customer service
- In-person
3h
Aftersales Operations Analyst
BYD Australia —Mulgrave VIC
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
3h
Senior Consultant / Manager - Advanced Data Analyst - Planning and Infrastructure Economics
KPMG —Melbourne VIC
- Full-time
- Doctoral degree
- Master's degree
- SQL
- Parental leave
16h
Tax Undergraduate Analyst
Alvarez & Marsal —Melbourne VIC
- Part-time
- Master's degree
- Bachelor's degree
- Business
Configuration Analyst
BMT —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Engineering
- Microsoft Office
- Employee assistance program
Quick Apply
Data Science Specialist
QBE Insurance —West Melbourne VIC
- $64.32 - $95.23 an hour
- Full-time
- Azure
- Computer Science
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
14d
Senior Finance Systems Analyst
Villa Maria Catholic Homes —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Finance
- Employee assistance program
9d
Senior Technical Business Analyst
Future Secure AI —Melbourne VIC
- Agile
- AI
- Leadership
Quick Apply
3d
Tax Undergraduate Analyst
Alvarez and Marsal —Melbourne VIC
- Part-time
- Master's degree
- Bachelor's degree
- Business
Sr Analyst Cybersecurity Operations
Nutrien Ag Solutions —Docklands VIC
- Full-time
- Management
- Computer Science
- Scripting
- Parental leave
14d
Sr Analyst Cybersecurity Operations
Agrium Asia Pacific Limited —Docklands VIC
- $114,701 - $172,051 a year
- Full-time
- Management
- Computer Science
- Scripting
- Parental leave
14d
Senior Analyst | Treasury & Risk - Financial Services Advisory | Melbourne or Sydney
Deloitte —Melbourne VIC
- Hybrid work
- Analysis skills
- Parental leave
System Analyst Lead - Employment Information Kit
ConnectEast —Ringwood VIC
- Part-time
- SQL
- No degree
- Leadership
- Employee assistance program
Technical Business Analyst
iGreenData —Melbourne VIC
- Contract
- Analysis skills
- Agile
- Business
- Health insurance
Virtual Care Analyst - EMR/Platforms
Royal Children's Hospital —Melbourne VIC
- $125,000 - $140,000 a year
- Full-time
- Remote
- Analysis skills
- No degree
- Patient care
- Employee assistance program
- Gym membership
8d
Virtual Care Senior Analyst Lead
Royal Children's Hospital —Melbourne VIC
- $155,000 - $165,000 a year
- Full-time
- Remote
- EMR systems
- Paediatrics
- Epic
- Employee assistance program
- Gym membership
8d
Banking Platforms Consultant (all levels)
Accenture —Melbourne VIC
- Full-time
- Leadership
- On-the-job training
- Parental leave
Payroll Systems & Data Analyst
Tabcorp —Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Parental leave
Senior IT Application Development and Support Analyst
Ryan Specialty —Melbourne VIC
- Full-time
- Computer Science
- Master's degree
- Education
Senior Associate, Disputes & Economics (Forensic Accountant)
Ankura —Melbourne VIC
- Full-time
- Microsoft Excel
- Analysis skills
- In-person

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senior technical analyst jobs near melbourne, vic

Senior TechBar Analyst

DXC Technology -
Melbourne VIC

Apply Now

Job Details

Full-time
3 hours ago

Qualifications

Asset management
Management
Customer service
Enterprise software
ITIL
ServiceNow

Full Job Description

Job Description:

Job Description

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology

POSITION OVERVIEW

The Senior TechBar Analyst is a trusted IT professional responsible for delivering high-quality, customer-centric support within a modern workplace environment. This role provides advanced technical assistance while setting the benchmark for service excellence, professionalism, and proactive engagement.

The position plays a key role in driving continuous improvement, championing modern workplace practices, and supporting team capability uplift. Operating with a high degree of autonomy, the Senior TechBar Analyst ensures a consistently high-quality end-user experience aligned to ServiceNow-based service management practices.

KEY RESPONSIBILITIES

Deliver advanced front-line IT support through the TechBar, managing complex incidents and service requests.
Act as an escalation point for complex or high-impact issues.
Proactively identify service improvement opportunities and reduce recurring incidents.
Lead by example in delivering exceptional customer experiences.
Support modern workplace technologies including endpoints, mobility, and collaboration platforms.
Oversee device lifecycle activities including provisioning, refresh, and asset control.
Manage incidents and requests end-to-end in ServiceNow in line with SLAs.
Maintain accurate, high-quality, audit-ready ServiceNow records.
Promote modern workplace disciplines including secure and digital-first practices.
Leverage ServiceNow insights to identify trends and drive improvements.
Collaborate with cross-functional IT teams to ensure seamless service delivery.
Maintain a professional and high-standard TechBar environment.

LEADERSHIP AND MENTORSHIP

Coach and mentor TechBar Analysts to uplift capability and consistency.
Drive ServiceNow best practices, including ticket quality and workflow adherence.
Support onboarding and development of new team members.
Contribute to knowledge base creation and continuous improvement.
Foster a positive, high-energy, and service-focused team culture.

KEY CAPABILITIES AND BEHAVIOURS

Proactive leadership and continuous improvement mindset
Strong customer service orientation
Positive energy and professional presence
Advanced technical troubleshooting capability
Advocate for modern workplace practices
Strong sense of ownership and accountability
Effective collaboration and influence
Adaptability in a fast-paced environment

SKILLS AND EXPERIENCE

Extensive experience in end-user computing or TechBar environments
Advanced troubleshooting across devices and enterprise applications
Strong experience with Microsoft 365 and modern workplace platforms
Demonstrated expertise in ServiceNow or equivalent ITSM tools
Understanding of ITIL-aligned processes and service management
Experience with device lifecycle and asset management

PERFORMANCE OUTCOMES

Success in this role is demonstrated through consistent delivery of high-quality services, effective resolution of complex issues, strong customer satisfaction, and measurable improvements in service performance driven through ServiceNow insights and practices.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer, and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

Apply Now

Refine Your Search

senior technical analyst jobs in melbourne, vic

Senior TechBar Analyst

Aftersales Operations Analyst

Senior Consultant / Manager - Advanced Data Analyst - Planning and Infrastructure Economics

Tax Undergraduate Analyst

Configuration Analyst

Data Science Specialist

Senior Finance Systems Analyst

Senior Technical Business Analyst

Tax Undergraduate Analyst

Sr Analyst Cybersecurity Operations

Sr Analyst Cybersecurity Operations

Senior Analyst | Treasury & Risk - Financial Services Advisory | Melbourne or Sydney

System Analyst Lead - Employment Information Kit

Technical Business Analyst

Virtual Care Analyst - EMR/Platforms

Virtual Care Senior Analyst Lead

Banking Platforms Consultant (all levels)

Payroll Systems & Data Analyst

Senior IT Application Development and Support Analyst

Senior Associate, Disputes & Economics (Forensic Accountant)

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