In-Demand Security technician Jobs in Parramatta, Nsw

Service Coordinator / Customer Support
Plustel —Seven Hills NSW
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Professional development assistance
Quick Apply
11d
Site Service Technician
Rylock Pty Ltd —Alexandria NSW
- From $39.84 an hour
- Overtime
- Customer service
- Warehouse
- Construction experience
- Professional development assistance
Quick Apply
10d
Maintenance Services Technician/Representative (Contract - up to 6 months)
Panasonic Avionics —Mascot NSW
- $67,286 - $115,565 a year
- Contract
- Engineering
- In-person
Quick Apply
Graduate Lab Technician
Idealcorp —Smithfield NSW
- Full-time
- Laboratory
- Profit sharing
Field Service Technician
ASI Solutions —Botany NSW
- Full-time
- Communication skills
- Parental leave
Quick Apply
Draftsperson
Harvey Norman —Taren Point NSW
- Full-time
- AutoCAD
- Sales
- Microsoft Office
Weapons Technician-Typhoon
Serco Plc —Sydney NSW
- Full-time
- Engineering
- Maintenance
Workshop Technician
Adaptalift Group —Seven Hills NSW
- Up to $40 an hour
- Full-time
- Mechanic experience
- Sales
- Forklift
- Fuel discount
Quick Apply
Field Service Technician/Service Specialist
Adaptalift Group —Seven Hills NSW
- From $40 an hour
- Overtime
- Mechanic experience
- Customer service
- Forklift
- Fuel discount
Quick Apply
Workshop Technician - Milperra
Pirtek —Milperra NSW
- Overtime
- Mechanic experience
- Customer service
Service Technician NSW
Zip Water —Condell Park NSW
- Full-time
- Customer service
- Employee assistance program
- Employee discount
Electrical Technician (Baggage)
Sydney Airport —Mascot NSW
- Full-time
- Maintenance
Quick Apply
Service Technician
ICS Industries Pty Ltd (Australia) —Smithfield NSW
- $68,000 - $122,700 a year
- Full-time
- ERP systems
- Maintenance
- Hand tools
Quick Apply
6d
Senior Restoration Technician
Johns Lyng Group —Sydney NSW
- Full-time
- Microsoft Office
3d
Technician
Safran —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Loan Kit Technician
Medtronic —Sydney NSW
- Full-time
- ERP systems
- Microsoft Office
- Recruiting
Mechanical Engineer Technician
ARA Fire (ARA Group) —Kingsgrove NSW
- $136,000 a year
- Full-time
- In-person
- Associate degree
- Communication skills
Quick Apply
IT Operations Technician
TMGM —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Electrical Technician - Water facilities
Ventia Pty Limited —Arndell Park NSW
- Overtime
- CPR Certification
- Maintenance
- Electrical experience
- Health insurance
- Parental leave
13d
Team Lead, IT Application Production Support
BNP Paribas —Sydney NSW
- Full-time
- Administrative experience
- Bachelor's degree
- No degree

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Service Coordinator / Customer Support

Plustel
Seven Hills NSW

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Professional development assistance

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Organisational skills
Telecommunication
Security
Communication skills

Full Job Description

About us:

Plustel is a growing Sydney-based company delivering Security, Data, Electrical, Communications, Video Conferencing, Audio Visual and I.T. services across Australia and New Zealand.

We specialise in coordinating installations, service jobs and national rollout projects for a broad range of clients. As our operations continue to grow, we are looking for a reliable and organised full-time Service Coordinator / Customer Support team member to join our office team.

This is a long-term opportunity for someone who enjoys working in a fast-paced service environment, communicating with customers and technicians, and helping keep jobs organised from booking through to completion.

Role Overview:
As a Service Coordinator / Customer Support, you will be responsible for assisting with customer communication, technician scheduling, job updates and general account support.

You will work closely with clients, technicians, suppliers and the wider Plustel team to ensure jobs are booked, followed up and completed smoothly. This role would suit someone who is organised, confident with email communication, professional on the phone and comfortable managing multiple customer requests at the same time.

Key Responsibilities:

Answering phone calls and responding to customer emails in a professional and timely manner
Liaising with clients, technicians and partners to coordinate service bookings
Building and maintaining strong client relationships through consistent communication and follow-up
Creating, updating and managing jobs using our job management system
Scheduling technician appointments and keeping customers updated on booking progress
Collating job notes, photos and updates from technicians and presenting them clearly to clients and partners
Contacting suppliers via phone and email to confirm pricing, availability and order hardware
Preparing spreadsheets, reports and basic data entry
Arranging couriers and tracking deliveries
Assisting with drafting quotes and invoices
Completing site inductions and compiling safety paperwork, including SWMS
Providing general administration and account support to the team

Preferred Skills and Experience:

Previous experience in customer service, scheduling, service coordination, administration or account support
Strong written communication skills, especially with customer emails
Professional phone manner and confident speaking with clients
Excellent organisational skills and strong attention to detail
Ability to manage multiple jobs, bookings and customer requests at the same time
Confident using Microsoft Outlook and Excel
Experience using ServiceM8, Monday.com or similar job management systems highly regarded
Ability to work well in a team and communicate clearly with technicians and clients
Bonus: Familiarity with telecommunications, security, electrical, I.T. or audio visual services
Training will be provided for our systems, processes, safety paperwork and industry-specific requirements

Benefits:

Full-time role with a growing national services business
Supportive team environment
Opportunity to develop skills in customer support, scheduling, operations and account coordination
Professional development assistance

Work Authorisation:

Australia work authorisation required.

Benefits:

Professional development assistance

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

security technician jobs in parramatta, nsw

Service Coordinator / Customer Support

Site Service Technician

Maintenance Services Technician/Representative (Contract - up to 6 months)

Graduate Lab Technician

Field Service Technician

Draftsperson

Weapons Technician-Typhoon

Workshop Technician

Field Service Technician/Service Specialist

Workshop Technician - Milperra

Service Technician NSW

Electrical Technician (Baggage)

Service Technician

Senior Restoration Technician

Technician

Loan Kit Technician

Mechanical Engineer Technician

IT Operations Technician

Electrical Technician - Water facilities

Team Lead, IT Application Production Support

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