In-Demand Program coordinator Jobs in Penrith, Nsw

Enquiries Coordinator
Care Connect —Bella Vista NSW
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee assistance program
11h
Carers Program Officer (Health Education Officer Grad) - Perm PT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $38.98 - $62.28 an hour
- Part-time
- Microsoft Office
- Communication skills
- Annual leave
- Parental leave
4d
Network Development Coordinator
Inchcape —Norwest NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Operational Supervisor
Hawkesbury City Council —Wilberforce NSW
- $73,000 - $82,000 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Parental leave
- Employee assistance program
4d
Case Workers Blacktown
MacKillop Family Services —Blacktown NSW
- Experience working with children
- Bachelor's degree
- Social Work
- Parental leave
- Employee assistance program
House Manager
MacKillop Family Services —Blacktown NSW
- $53.43 - $55.85 an hour
- Full-time
- Bachelor's degree
- Social Work
OSHC Assistant Coordinator | Kellyville Ridge
OSH Club —Kellyville Ridge NSW
- Part-time
- Leadership
- Office experience
Quick Apply
Driver Training Administrator
Crown Equipment —Smithfield NSW
- $55,000 - $60,000 a year
- Contract
- Management
- Microsoft Office
- Administrative experience
- Health insurance
- Employee assistance program
Quick Apply
Behaviour Support Practitioner Proficient / Core
Assist Disability Services —Penrith NSW
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Employee assistance program
Quick Apply
Injury Management Advisor NSW/ACT
Metcash —Huntingwood NSW
- Annual leave
- Parental leave
10d
Facilities Specialist
City FM Australia —Kemps Creek NSW
- Full-time
- Management
- Maintenance
- Administrative experience
Quick Apply
Transport Supervisor
Linfox —Kemps Creek NSW
- Full-time
- Parental leave
13d
Catering Assistant - Uniting - Mullauna - Blacktown NSW
Cater Care Australia / Cater Care Services —Seven Hills NSW
- $27.08 a year
- Morning shift
- Hospital experience
Quick Apply
Site Supervisor
Civil and Scape —Seven Hills NSW
- Full-time
- Supervising experience
- Organisational skills
- Construction experience
Site Pallet Coordinator
Metcash —Huntingwood NSW
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Annual leave
- Parental leave
English Faculty Leader
Australian Christian College —Marsden Park NSW
- $102,945 - $132,470 a year
- Full-time
- University
- Bachelor's degree
- Restaurant experience
- Parental leave
- Employee assistance program
Quick Apply
7d
Catering Assistant - Aged Care/Retirement
Cater Care Australia / Cater Care Services —Prairiewood NSW
- $27.08 a year
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Intermediate Plant Operator - Transport Operations
Hawkesbury City Council —Wilberforce NSW
- $62,000 a year
- Full-time
- Maintenance
- Construction experience
- Communication skills
- Parental leave
- Employee assistance program
10d
Workshop Technician
Adaptalift Group —Seven Hills NSW
- Up to $40 an hour
- Full-time
- Mechanic experience
- Sales
- Forklift
- Fuel discount
Quick Apply
Child Care OSHC Aide (Full-time)
Blacktown City Council —Blacktown NSW
- From $1,371.62 a week
- Full-time
4d

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Enquiries Coordinator

Care Connect -
Bella Vista NSW

Apply Now

Job Details

Full-time
11 hours ago

Benefits

Employee assistance program
Salary packaging
Insurance services

Qualifications

Management
Customer service
Microsoft Office
Senior Secondary Certificate of Education
Data entry
Computer skills
Working with Children Check
Communication skills
Time management

Full Job Description

Posted: 31/08/2026

Closing Date: 29/09/2026

Job Type: 3. Maximum Term - Full Time

Location: Bella Vista

Job Category: Administration

Job Description

At Care Connect, we're proud to be one of Australia's leading not-for-profit home care specialists. Since 1994, we've been helping people live independently, confidently and happily at home. We support clients across Victoria, New South Wales and Queensland through personalised care and trusted partnerships that make life easier.

We're seeking a customer-focused Enquiries Coordinator to join our team and play a vital role in creating positive first impressions for clients, families, carers and referral partners.

If you're passionate about helping people, enjoy speaking with a variety of stakeholders and thrive in a fast-paced customer service environment, we'd love to hear from you.

About the role

Reporting to the Team Leader, you will be the first point of contact for people connecting with Care Connect via phone, email, web enquiries and mail.

You will be responsible for responding to and redirecting enquiries to the appropriate person or team, ensuring every interaction is handled professionally, efficiently and with genuine care. You'll also conduct follow-up calls with new clients to gather feedback and support a positive client experience.

This role is perfect for someone who enjoys talking to people, building rapport quickly and making a meaningful difference through exceptional customer service.

Key responsibilities

Manage incoming enquiries via phone, email, web and mail.
Assess and direct enquiries to the appropriate team or individual.
Provide a professional and welcoming first point of contact.
Conduct follow-up calls with new clients to gather feedback on their experience.
Accurately record information and update client systems.
Identify and appropriately manage or escalate client concerns.
Meet service level agreements and operational KPIs.
Support continuous improvement initiatives.
Maintain high standards of customer service, confidentiality and privacy.
Work collaboratively with internal teams to ensure smooth client journeys.

Why join Care Connect?

Care Connect is one of Australia's leading not-for-profit home care specialists, supporting people to live happily at home for life. Since 1994, we've partnered with tens of thousands of Australians, delivering personalised supports that enable confidence, connection and purpose.

Our work is guided by our CARE values – Collaboration & Courage, Authenticity, Respect and Excellence – and a genuine commitment to putting clients first.

We offer:

A permanent opportunity with a trusted not-for-profit organisation.
Flexible working arrangements within core business hours.
Competitive salary with NFP salary packaging benefits.
A supportive, collaborative team environment.
Ongoing learning and development opportunities.
Employee Assistance Program.
Discounted health insurance and wellbeing benefits, including Fitness Passport.
The opportunity to make a meaningful difference in the lives of older Australians.

About you

You'll be a positive, empathetic and highly organised customer service professional with a passion for helping people. You have excellent communication skills, enjoy working in a busy environment and can confidently manage multiple priorities while maintaining a high level of accuracy.

You'll bring a client-first mindset, strong attention to detail and the ability to build trust and rapport with a diverse range of people.

To be successful you will have:

Experience in a high-volume inbound and outbound call environment.
Exceptional customer service and call management skills.
Strong communication skills, both written and verbal.
Excellent planning, organisational and time management skills.
Accurate and efficient data entry skills.
The ability to manage sensitive conversations with professionalism and empathy.
Experience meeting service level agreements and performance targets.
Strong computer skills, including Microsoft Office and client management systems.
An understanding of aged care, community services or health care environments will be highly regarded.

Qualifications

Successful completion of Year 12 or equivalent.
Qualifications in Customer Service, Business Administration or a related field will be highly regarded.

Employment requirements

Successful candidates will be required to provide:

Current Police Check
Working with Children Check
Evidence of the right to work in Australia

As part of our recruitment process, candidates will be required to complete psychometric assessments.

If you're passionate about delivering outstanding customer service and helping people access the support they need, we'd love to hear from you.

Apply now and help us enable people to live happily at home for life.

To request a position description or a confidential discussion, please contact our Talent Acquisition Team at [email protected].

We're reviewing applications on an ongoing basis and may appoint before the advert closes, so apply early to avoid missing out.

We understand the benefits that a diverse workforce brings to our diverse community of clients. Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community including First Nations peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ people, mature-aged workers and people living with disability.

We will not consider unsolicited resumes from recruitment agencies – thank you.

Apply Now

Refine Your Search

program coordinator jobs in penrith, nsw

Enquiries Coordinator

Carers Program Officer (Health Education Officer Grad) - Perm PT

Network Development Coordinator

Operational Supervisor

Case Workers Blacktown

House Manager

OSHC Assistant Coordinator | Kellyville Ridge

Driver Training Administrator

Behaviour Support Practitioner Proficient / Core

Injury Management Advisor NSW/ACT

Facilities Specialist

Transport Supervisor

Catering Assistant - Uniting - Mullauna - Blacktown NSW

Site Supervisor

Site Pallet Coordinator

English Faculty Leader

Catering Assistant - Aged Care/Retirement

Intermediate Plant Operator - Transport Operations

Workshop Technician

Child Care OSHC Aide (Full-time)

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