In-Demand Sales coordinator Jobs in Epping, Vic

Trainee Graduate
Freighter Group —Brooklyn VIC
- $65,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Quick Apply
8d
Channel Enablement Coordinator, WI, Transport
Xylem —Melbourne VIC
- Full-time
- CRM software
- Sales
- Customer service
- Health insurance
- Gym membership
2h
Commercial and Sales Assistant
McCain Foods Limited —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Work from home
2h
Data & Insights Coordinator
QMS Media —South Melbourne VIC
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Health insurance
- Parental leave
14d
Digital Sales Coordinator
Southern Cross Austereo —South Melbourne VIC
- Organisational skills
- Parental leave
12d
Client Account Manager
SwitchCo Australia Pty Ltd —West Melbourne VIC
- $100,000 - $140,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Sales
Quick Apply
Sales Assistant - Prahran
Ghanda Clothing —South Yarra VIC
- Public holidays
- Hospitality
- POS
3d
Sales Coordinator - Val Morgan
VALMORGAN —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Marketing Coordinator
Merieux NutriSciences —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Co-ordinator
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Business Manager
oOh! —South Melbourne VIC
- Full-time
- Paid training
13d
Merchandise and Production Coordinator
AllKinds —Melbourne VIC
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Employee assistance program
- Referral program
1d
Equipment Specialist
Pharmacy Inner West —Footscray VIC
- $27 - $35 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
Quick Apply
5d
Customer Experience Coordinator - Knockdown Rebuild
ABN Group —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Communication skills
- Employee assistance program
Sales Administration Coordindator
Travel + Leisure Co. —Melbourne VIC
- Weekend availability
- CRM software
- Customer service
- Communication skills
- Professional development assistance
Quick Apply
1d
Advanced Associate, Test Center Support
Pearson —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
eCommerce Manager
Myer —Docklands VIC
- Hybrid work
- Management
- Analysis skills
- Analytics
- Employee assistance program
- Gym membership
11d
Bid Manager - Urban
Compass Group Australia —Melbourne VIC
- Full-time
- Management
- Analysis skills
Support Staff
Gary Peer & Associates —Melbourne VIC
- Marketing
Project Manager - Retail, Commercial & Hospitality
Teamified —Melbourne VIC
- $140,000 - $160,000 a year
- Full-time
- Remote
- Hospitality
- Microsoft Office
- Plumbing
Quick Apply

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Trainee Graduate

Freighter Group
Brooklyn VIC

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
8 days ago

Qualifications

Microsoft Excel
WMS
Microsoft Office
Education
Communication skills
Office experience

Full Job Description

Systems Aptitude - We will teach you the details
Customer Satisfaction: It's built into your DNA
Graduate Program

Position Title: Customer Service Graduate – Systems & Warehousing
Department: Customer Service / Supply Chain & Operations
Reports To: Customer Service Manager / Graduate Program Coordinator
Location: Melbourne (Brooklyn)
Employment Type: Full-time (Graduate Program Rotation)

Role Purpose
The Customer Service Graduate role is designed to build well-rounded operational and customer-facing expertise within our business. During this specific rotation, you will bridge the gap between front-line customer engagement, warehouse logistics, and system workflows (ERP/WMS).
You will gain hands-on experience in managing customer queries, order processing, inventory visibility, and warehouse dispatch alignment while identifying system and process improvement opportunities to enhance overall customer satisfaction.
Key Responsibilities & Accountabilities
1. Customer Service & Order Management

Receive, log, and process customer orders, enquiries, and feedback via phone, email, and customer portal channels accurately and within agreed SLAs.
Act as a key communication link between customers and operational teams regarding lead times, order status, stock availability, and delivery updates.
Resolve customer issues, claims, and returns in a timely, professional manner, ensuring root causes are documented.

2. Warehousing & Logistics Alignment

Work closely with warehouse floor personnel, dispatch leads, and transport planners to monitor order fulfillment cycles.
Track order picking, packing, and dispatch schedules to ensure on-time and in-full (OTIF) delivery.
Assist in investigating inventory discrepancies, stock movement delays, or consignment tracking issues.
Participate in warehouse floor walk-throughs and gain practical insight into inventory storage, cycle counts, and freight handling.

3. Systems & Process Optimisation

Utilize internal systems (ERP, WMS, and CRM) to maintain accurate customer and order master data.
Map order-to-delivery workflows to identify bottlenecks, system errors, or manual workarounds.
Assist in testing, refining, and implementing system enhancements or reporting dashboards related to order processing and warehouse dispatch.
Support the development of standard operating procedures (SOPs) for integrated customer service and warehousing processes.

4. Continuous Improvement & Projects

Contribute to rotational cross-functional improvement projects aimed at reducing delivery delays, improving stock accuracy, or enhancing customer communication channels.
Prepare basic operational analytics and reporting (e.g., OTIF rates, backorder reports, enquiry resolution times).

Key Relationships

Internal: Customer Service Team, Warehouse & Logistics Operations, Supply Chain & Inventory Planning, IT & Systems Support, Quality/Compliance.
External: Commercial Customers, Third-Party Freight & Transport Providers, Field Sales Representatives.

Key Performance Indicators (KPIs)

Order Accuracy & Timeliness: Order entry speed and accuracy meeting department quality thresholds.
Customer Satisfaction: Prompt, professional resolution of customer enquiries within designated turnaround times.
System Data Integrity: Maintenance of clean order and inventory data across ERP and WMS platforms.
Project Delivery: Active participation and completion of assigned rotation project objectives.

Skills, Knowledge & Attributes
Qualifications & Education

Recent degree or qualification in Supply Chain/Logistics, Business, Information Systems, Commerce, or a related field.

Key Skills & Competencies

Systems Aptitude: Comfortable learning and navigating enterprise systems (ERP, WMS, CRM, and Microsoft Office Suite, especially Excel).
Problem-Solving: Analytical mindset with a passion for diagnosing process breakdowns and proposing practical solutions.
Communication: Clear, confident written and verbal communication skills with the ability to liaise effectively between office and warehouse floor teams.
Customer Focus: Strong service orientation with an eagerness to understand customer needs and deliver positive outcomes.
Adaptability & Drive: High energy, curiosity, and a willingness to learn across diverse operational environments.

Quick Apply

Refine Your Search

sales coordinator jobs in epping, vic

Trainee Graduate

Channel Enablement Coordinator, WI, Transport

Commercial and Sales Assistant

Data & Insights Coordinator

Digital Sales Coordinator

Client Account Manager

Sales Assistant - Prahran

Sales Coordinator - Val Morgan

Marketing Coordinator

Sales Co-ordinator

Business Manager

Merchandise and Production Coordinator

Equipment Specialist

Customer Experience Coordinator - Knockdown Rebuild

Sales Administration Coordindator

Advanced Associate, Test Center Support

eCommerce Manager

Bid Manager - Urban

Support Staff

Project Manager - Retail, Commercial & Hospitality

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