In-Demand Support representative Jobs in Modbury, Sa

Dispute Resolution Officer
EML —Greater Adelaide SA
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
- Parental leave
Manager Corporate Operations - Mental Health Lead
SA Health —Adelaide SA
- $112,163 - $121,246 a year
- Full-time
- Employee assistance program
8d
Independent Certifier Representative
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Bachelor's degree
- Construction experience
- Civil Engineering
Operations Manager
ISS —Greater Adelaide SA
- Full-time
- Leadership
Enrolled Nurse / Clinical Care Partner
Right at Home Adelaide Central —Prospect SA
- $75,000 - $85,000 a year
- Full-time
- CPR Certification
- Management
- First Aid Certification
- Travel reimbursement
- Professional development assistance
Quick Apply
Service Representative - Adelaide
Schneider Electric —Greater Adelaide SA
- Full-time
- Maintenance
- Annual leave
- Opportunities for advancement
Service Person Driver
Kennards Hire —Trinity Gardens SA
- $70,000 a year
- Weekend availability
- Communication skills
- Profit sharing
- Employee discount
Customer Service Representative
Hitachi Construction Machinery —Greater Adelaide SA
- Full-time
- Sales
- Construction experience
- Parental leave
- Employee assistance program
Senior Facilities Manager
JLL —Greater Adelaide SA
- Communication skills
- Health insurance
- Parental leave
Client Services Officer
Need Trade Services Pty Ltd —Wingfield SA
- Full-time
- Management
- Customer service
- Office
Quick Apply
7d
Alliance Senior Manager - Flexible
Junction —Tonsley SA
- Full-time
- Hybrid work
- Management
- Administrative experience
- Social Work
- Parental leave
13d
Senior Facilities Manager
DAE-Jones Lang LaSalle (SA) Pty Ltd —Adelaide SA
- Full-time
- AI
- Communication skills
- Health insurance
- Parental leave
Quick Apply
Medical Sales Representative - Primary Care (GP)
Bayer —Greater Adelaide SA
- Full-time
- CRM software
- Sales
- Marketing
Accounts Payable Officer
Liebherr-Australia Pty. Ltd. —Adelaide SA
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
- Health insurance
- Parental leave
11d
Solar Sales Representative
Technaus Solar —Greater Adelaide SA
- $150,000 - $200,000 a year
- Full-time
- Sales
Sales Agent
Boffo Real Estate —Walkerville SA
- Part-time
- Administrative experience
- Communication skills
- Employee assistance program
- Gym membership
Senior Pre-Sales/Solutions Consultant
Honeywell —Greater Adelaide SA
- Full-time
- Sales
- Education
- Bachelor's degree
Inbound Sales Representative
Plenti Group —Greater Adelaide SA
- Full-time
- Sales
- Financial services
- AI
10d
Customer Service Representative
Total Logistic Solutions —Gillman SA
- $58,000 - $60,000 a year
- Full-time
Quick Apply
Seasonal Retail Consultants | Aesop Adelaide, South Australia | Casual
l'Oréal —Adelaide SA
- Weekend availability
- Customer service
- Employee discount
Quick Apply

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Dispute Resolution Officer

EML -
Greater Adelaide SA

Apply Now

Job Details

Full-time

Benefits

Work from home
Parental leave
Employee assistance program
Gym membership
Insurance services

Qualifications

Customer service
Organisational skills
Communication skills
Negotiation

Full Job Description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

Looking for a rewarding career where you can make a genuine difference in people's lives?

As a Dispute Resolution Officer, you'll play a key role in helping resolve workers' compensation disputes and achieving positive outcomes for injured workers, employers and other stakeholders. Every day brings new challenges as you manage disputes from end to end, review complex information, collaborate with claims and legal specialists, and represent EML at the South Australian Employment Tribunal.

This is more than an administrative role. You'll use your communication, negotiation and critical thinking skills to navigate complex situations, build strong stakeholder relationships and identify opportunities to resolve disputes as early as possible. You'll work closely with internal teams, legal providers and other stakeholders to drive fair, timely and effective outcomes.

If you enjoy problem-solving, building relationships, making informed decisions and helping people through challenging circumstances, this is a role where you'll thrive. We provide comprehensive training, ongoing development and the opportunity to build a long-term career within a supportive and collaborative team environment.

This is a permanent, full-time position based in our Adelaide office, with flexibility to work from home up to 2 days per week once fully trained.

YOUR RESPONSIBILITIES

Manage workers' compensation disputes lodged with the South Australian Employment Tribunal from end to end, with a focus on achieving positive and early dispute resolution outcomes.
Review reconsiderations, attend tribunal proceedings and participate in stakeholder meetings to drive outcomes.
Build and maintain strong relationships with workers, employers, legal representatives, South Australian Employment Tribunal and internal stakeholders.
Provide technical advice and collaborate with claims and legal teams.
Maintain accurate claim records and ensure compliance with legislation and scheme requirements.
Stay up to date with relevant case law, legislative changes and industry developments.

ABOUT YOU

Tertiary studies or previous experience in legal, mediation or dispute resolution is advantageous
Previous experience in a customer-focused or professional services environment.
Strong customer service, communication and relationship-building skills.
Excellent problem-solving and decision-making abilities.
Strong organisational skills and attention to detail.
Confident navigating challenging conversations and negotiating outcomes.
A growth mindset, resilience and a collaborative approach to work.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

Apply Now

Refine Your Search

support representative jobs in modbury, sa

Dispute Resolution Officer

Manager Corporate Operations - Mental Health Lead

Independent Certifier Representative

Operations Manager

Enrolled Nurse / Clinical Care Partner

Service Representative - Adelaide

Service Person Driver

Customer Service Representative

Senior Facilities Manager

Client Services Officer

Alliance Senior Manager - Flexible

Senior Facilities Manager

Medical Sales Representative - Primary Care (GP)

Accounts Payable Officer

Solar Sales Representative

Sales Agent

Senior Pre-Sales/Solutions Consultant

Inbound Sales Representative

Customer Service Representative

Seasonal Retail Consultants | Aesop Adelaide, South Australia | Casual

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