In-Demand Case manager Jobs in Strathpine, Qld

Customer Success Manager
Momentus Technologies —Chermside QLD
- Microsoft Outlook
- Salesforce
- AI
Quick Apply
Senior Consultant/ Assistant Manager, Project & Infrastructure Advisory (Expressions of Interest)
BDO —Brisbane QLD
- Full-time
- Business development
- Organisational skills
- Business
- Health insurance
- On-the-job training
Key Account Manager - Customer Growth (AU)
Askable —Fortitude Valley QLD
- Research
- IT
- AI
- Annual leave
10d
Senior Customer Development Manager
Actionstep —Milton QLD
- $140,000 - $150,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Quick Apply
Team Manager - Outbound (PM Shift)
Wesfarmers Health —Brisbane QLD
- Monday to Friday
- Management
- Senior Secondary Certificate of Education
- No degree
- Employee assistance program
10d
Content Marketing Manager
aXcelerate —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Sales
- Marketing
- Employee assistance program
- Gym membership
Quick Apply
Client Manager, APAC
Symplicity Corporation —Brisbane QLD
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Manager - Energy Advisory
KordaMentha —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
9d
Business Analyst
Auto & General Holdings —Toowong QLD
- Temporary
- Writing skills
- No degree
- Agile
- Work from home
- Parental leave
Quick Apply
Principal Project RAMS Manager
Hitachi Rail —Brisbane QLD
- Full-time
- Engineering
- In-person
9d
Strategy and Value Manager
BDO —Brisbane QLD
- Full-time
- Finance
- Business development
- Analysis skills
- Health insurance
- On-the-job training
Health Safety & Wellbeing Advisor
Millennium —Murarrie QLD
- Full-time
- Hybrid work
- Employee assistance program
Clinical Nurse Consultant - Endoscopy Case Manager
Queensland Government —Brisbane QLD
- Nursing
12d
Manager/ Senior Manager, Project & Infrastructure Advisory (Expressions of Interest)
BDO —Brisbane QLD
- Full-time
- Business development
- Business
- Health insurance
- On-the-job training
Technical Specialist
EML —Brisbane QLD
- Full-time
- Customer service
- Leadership
- Communication skills
- Work from home
- Parental leave
Sr Account Manager
Honeywell —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
Sales Account Manager - Health, Corporate & Performance QLD
Technogym —Brisbane QLD
- Contract
- CRM software
- Sales
- Salesforce
- Employee assistance program
- Gym membership
Finance Transformation Senior Manager
Accenture —Brisbane QLD
- Full-time
- Finance
- Bachelor's degree
- AI
9d
Client Intake - Aged and Disability Care
My Guardian —Brisbane QLD
- Full-time
- Customer service
- Case management
- In-person
Quick Apply
4d
Networking Account Manager
Hewlett Packard Enterprise —Brisbane QLD
- Full-time
- Sales
- Communication skills

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Customer Success Manager

Momentus Technologies -
Chermside QLD

Quick Apply

Job Details

Qualifications

Microsoft Outlook
Enterprise software
Salesforce
B2B
SaaS
AI
Communication skills

Full Job Description

Description:

At Momentus, we empower our customers around the world to bring extraordinary events to life. Our Customer Success team plays a vital role in making this happen, serving as strategic partners to maximize value, foster deep product adoption, and nurture long-term relationships.

As a Customer Success Manager at Momentus, you’ll be at the heart of our customers' journey, building and maintaining strong relationships to ensure their success and satisfaction. You’ll drive product adoption, identify growth opportunities, and serve as a trusted advisor, working closely with customers to understand their goals, support strategic planning, and build executive alignment. Your role is to help customers unlock the full potential of our solutions and maximize their ROI, making a real impact on their success. If you're passionate about empowering customers, driven to add value, and eager to collaborate within a dynamic team, we’d love to see how you can help define the future of Customer Success at Momentus.?

Responsibilities:

Align on strategic goals and establish a mutual success plan that serves as a foundation for long-term customer success and shared outcomes.
Facilitate smooth transitions post-implementation, ensuring KPIs are met and remain relevant throughout the customer journey.
Build strong relationships by understanding customer needs and conducting regular check-ins to monitor satisfaction and account health, including engagement with senior stakeholders and executive sponsors where appropriate.
Develop deep expertise in our solutions to create value for customers, delivering best practices, insights, and ROI-focused guidance while highlighting the benefits of new features and updates.
Demonstrate a commitment to continuous learning and staying current with product innovation, emerging technologies, and AI-driven capabilities.
Identify and act on upsell and cross-sell opportunities, collaborating with teams to drive renewals, manage challenges, and increase retention.
Communicate complex ideas effectively to all stakeholders, using active listening and providing regular updates on key initiatives.
Cultivate customer advocates for testimonials, case studies, and referrals, and streamline feedback for internal teams.
Leverage data and analytics to track customer goals and drive outcomes, using trends to make data-driven recommendations during reviews.
Encourage the use of self-service resources, such as knowledge bases, to empower customers and boost satisfaction.
This is a remote role; however, periodic travel is required. Customer Success Managers are expected to attend customer onsite visits, company meetings, and team events as needed.
Tech Stack: Microsoft 365 (Outlook, Teams, OneDrive), Zoom, Gong, Rocketlane, Salesforce, Gainsight, and AI-powered productivity tools including Microsoft Copilot.

Requirements:

Previous experience with the Momentus Enterprise platform is highly preferred
2-3 years in a B2B SaaS environment supporting customer's success
Strong communication and interpersonal skills.
Ability to understand technical concepts and explain them to non-technical audiences while adapting to evolving products, technologies and customer requirements.
Problem-solving and conflict resolution skills.
Familiarity with customer success tools (e.g. Gainsight) and Salesforce. Experience using AI tools such as Microsoft Copilot, Claude, ChatGPT, Hook, or similar solutions is highly regarded.
Results-driven with a focus on customer satisfaction and retention.
Events industry experience is a plus. Experience working with Enterprise software platforms or similar software platform will be considered.

Quick Apply

Refine Your Search

case manager jobs in strathpine, qld

Customer Success Manager

Senior Consultant/ Assistant Manager, Project & Infrastructure Advisory (Expressions of Interest)

Key Account Manager - Customer Growth (AU)

Senior Customer Development Manager

Team Manager - Outbound (PM Shift)

Content Marketing Manager

Client Manager, APAC

Manager - Energy Advisory

Business Analyst

Principal Project RAMS Manager

Strategy and Value Manager

Health Safety & Wellbeing Advisor

Clinical Nurse Consultant - Endoscopy Case Manager

Manager/ Senior Manager, Project & Infrastructure Advisory (Expressions of Interest)

Technical Specialist

Sr Account Manager

Sales Account Manager - Health, Corporate & Performance QLD

Finance Transformation Senior Manager

Client Intake - Aged and Disability Care

Networking Account Manager

I want to receive the latest job alert for case manager in strathpine, qld

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