In-Demand Field technician Jobs in Ferntree Gully Vic

Technical Support (BMS & Controls) | Melbourne
Katz Recruitment —Dandenong VIC
- $100,000 - $110,000 a year
- Full-time
- Mechanic experience
- Customer service
- Office
Quick Apply
3d
Chiller Service Technician
Johnson Controls —Scoresby VIC
- Overtime
- Schematics
- Maintenance
- HVAC
Service Technician
Peacock Group —Oakleigh VIC
- Full-time
- Hybrid work
- Parental leave
- Employee assistance program
Quick Apply
Truck Dealership Sales, Service and Parts opportunities
Patterson Cheney Pty Ltd —Keysborough VIC
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance program
- Employee discount
8d
Field Forklift Mechanic/Service Technician
Crown Equipment —Mulgrave VIC
- Full-time
- Mechanic experience
- Customer service
- Forklift
- Health insurance
- Employee assistance program
Quick Apply
EXPRESSION OF INTEREST – Technical Sales Representatives - Victoria
Sika —Keysborough VIC
- Full-time
- Sales
- Construction experience
- AI
5d
Inside Sales Team Lead
Aggreko —Braeside VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Paid training
- Tuition reimbursement
5d
Equipment Service Specialist
William Adams Pty Ltd —Clayton VIC
- Overtime
- Customer service
- Communication skills
- Relocation assistance
- Health insurance
HVAC-Mechanical Plumber-Field Service Technician in Dandenong
LHR —Dandenong VIC
- $45 - $55 an hour
- Temporary
- Plumbing
- Computer skills
- Communication skills
- Fuel card
Quick Apply
Workshop Technician
Liebherr-Australia Pty. Ltd. —Melbourne VIC
- Overtime
- Maintenance
- Forklift
- Health insurance
- Parental leave
Administrator (Quotes)
Wormald —Bentleigh East VIC
- Full-time
- CRM software
- Customer service
- ERP systems
- Opportunities for advancement
4d
Field Service Technician – Industrial Electrician
KION Group AG —Notting Hill VIC
- Overtime
- Maintenance
- Communication skills
- Health insurance
- Parental leave
Forklift Mechanic/Service Technician - S.E. Melbourne Field Based
Crown Equipment —Mulgrave VIC
- Full-time
- Mechanic experience
- Customer service
- Forklift
- Health insurance
- Employee assistance program
Quick Apply
Workshop Forklift Mechanic/Service Technician
Crown Equipment —Mulgrave VIC
- $75,000 - $85,000 a year
- Overtime
- Health insurance
- Employee assistance program
Quick Apply

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Technical Support (BMS & Controls) | Melbourne

Katz Recruitment
Dandenong VIC

Quick Apply

Job Details

Full-time
$100,000 - $110,000 a year
3 days ago

Qualifications

Mechanic experience
Customer service
Certificate III
Technical support
HVAC
Scripting
Communication skills

Full Job Description

Senior technical role with a global HVAC/R technology business
Move beyond traditional refrigeration service into technical support, controls a
Sydney preferred, with Melbourne and Brisbane candidates also considered

Technical Support | BMS & Controls

Location: Melbourne, VIC

What's on Offer

Senior technical opportunity with a global HVAC/R technology business
Career progression opportunity beyond traditional refrigeration service work
Transition from hands-on field work into a specialised technical support role while leveraging your refrigeration expertise
Work across commercial refrigeration, controls, monitoring, connectivity and BMS
Develop specialist knowledge in advanced refrigeration control technologies and connected systems
Mix of technical support, commissioning, configuration, troubleshooting, warranty, training and customer interaction
Strong exposure to commercial CO2 refrigeration systems
Become a key technical contact for customers, providing technical guidance and problem-solving support
Collaborate with international technical, R&D, Quality, Sales and Service teams
Primarily office-based, with occasional customer site visits required
Opportunity to grow with an expanding technical service function

About the Business:

You'll join a global technology business specialising in advanced solutions for the HVAC and refrigeration industries, with a strong focus on controls, monitoring, connectivity and energy-efficient systems.
The Australian operation supports customers across the local market while working closely with international technical and R&D teams to deliver innovative solutions, technical support and after-sales service.
This is a technically focused environment where you'll have access to international expertise and evolving technologies, giving you the opportunity to build specialist knowledge across refrigeration controls, BMS, monitoring and connected systems.

About the Role:

Ready to take your refrigeration and HVAC expertise beyond the tools? This is an opportunity for an experienced Refrigeration Mechanic or HVAC/R Technician to transition into a more specialised technical support role while continuing to use the hands-on industry knowledge and technical expertise you've built throughout your career.

You'll become a key technical contact for customers, providing support across commercial refrigeration, control systems, monitoring platforms and BMS. You'll help customers troubleshoot issues, configure solutions, support commissioning activities and get the most from their systems.

The role combines technical problem-solving with customer interaction and offers exposure to a broad range of activities, including technical support, commissioning, configuration, troubleshooting, warranty assessment, system integration and customer training.

The role is primarily office-based, with occasional customer site visits required.

Key Responsibilities

Provide technical support via phone, email, remote access and occasional customer site visits
Support commissioning, configuration and troubleshooting of control and monitoring solutions
Troubleshoot commercial refrigeration control systems, including CO2 applications
Assist customers with product selection and application support
Provide after-sales technical support and warranty assistance
Conduct warranty assessments and root cause analysis
Develop and maintain supervisory graphics, BMS layouts and monitoring configurations
Support integration of refrigeration controls with BMS and communication networks
Deliver customer training and technical presentations
Assist with pre-configuration activities and system preparation
Coordinate with international HQ, R&D, Quality, Sales and Service teams to resolve technical issues
Maintain accurate technical documentation and service records
Attend customer sites when required to support commissioning, troubleshooting and technical service

About You To be successful, you'll have:

Certificate III in Air Conditioning & Refrigeration or equivalent HVAC/R qualification
Qualified Refrigeration Mechanic or HVAC/R Engineering background
Minimum 4 years' experience within the HVAC and refrigeration industry
Strong understanding of commercial refrigeration, particularly CO2 systems
Experience with refrigeration controls, monitoring or supervisory systems
Strong knowledge of BMS, communication networks and control system integration
Strong technical troubleshooting, analytical and problem-solving capability
Advanced proficiency with Microsoft 365 applications
Confidence working with technical drawings and documentation
Strong verbal and written communication skills
Strong customer service focus and professionalism
Ability to work independently while collaborating effectively with technical and commercial teams
A proactive mindset and willingness to learn new products, software tools and technologies
Experience with Java and/or HTML scripting would be advantageous

Why Join?

This is an opportunity to take the next step in your HVAC/R career and move beyond traditional refrigeration service work.

You can leverage your existing hands-on refrigeration knowledge while developing specialist expertise across controls, BMS, monitoring, connectivity and technical support.

You'll become an important technical resource for customers and internal teams, working across everything from configuration and commissioning through to troubleshooting, warranty assessment, system integration and training.

For an experienced Refrigeration Mechanic or HVAC/R Technician looking to move into a more specialised technical role without leaving the industry knowledge behind, this is an opportunity to build a broader and more technical career.

Sydney-based candidates are preferred, with Melbourne and Brisbane candidates also considered.

If you're an experienced refrigeration or HVAC/R professional ready to take your technical expertise into a specialised support role, apply today.

Quick Apply

Refine Your Search

field technician jobs in ferntree gully vic

Technical Support (BMS & Controls) | Melbourne

Chiller Service Technician

Service Technician

Truck Dealership Sales, Service and Parts opportunities

Field Forklift Mechanic/Service Technician

EXPRESSION OF INTEREST – Technical Sales Representatives - Victoria

Inside Sales Team Lead

Equipment Service Specialist

HVAC-Mechanical Plumber-Field Service Technician in Dandenong

Workshop Technician

Administrator (Quotes)

Field Service Technician – Industrial Electrician

Forklift Mechanic/Service Technician - S.E. Melbourne Field Based

Workshop Forklift Mechanic/Service Technician

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