In-Demand Customer service representative no experience Jobs in Melbourne, Vic

Building Management Systems Operator- Expression of Interest
ISS —Melbourne VIC
- 12 hour shift
- Customer service
- Microsoft Office
- Electrical experience
Account Representative - Christchurch NZ
Bunnings —Canterbury VIC
- Full-time
- CRM software
- Sales
- Customer service
- Parental leave
3d
Key Account Manager
ISS —Melbourne VIC
- Full-time
- Maintenance
- Cleaning
- Opportunities for advancement
Data Quality & Analytics Consultant
Fujitsu —Melbourne VIC
- SQL
- Agile
- Communication skills
11d
Reactive Maintenance Coordinator - 6 Month FTC
ISS —Melbourne VIC
- Contract
- Management
- Maintenance
- Administrative experience
- Employee discount
OD Subcontractor TTO Request - VIC
Nationwide Group —Melbourne VIC
- Customer service
- Communication skills
Sales Representative (VET)
Mars —Melbourne VIC
- Full-time
- Sales
- Presentation skills
- Bachelor's degree
9d
Sales Representative Foodservice - Western Victoria
McCain Foods Limited —Melbourne VIC
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
Named Account Executive- Public Sector
Salesforce —Melbourne VIC
- Full-time
- Salesforce
- AI
Logistics Administration Supervisor
Lineage Logistics —Laverton VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
Information Governance Specialist
Glen Eira City Council —Caulfield VIC
- $100,656 - $109,822 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Paid training
- Gym membership
Service Representative - Melbourne
Schneider Electric —Melbourne VIC
- Full-time
- Maintenance
- Annual leave
- Opportunities for advancement
Team Leader: Customer Experience
Amer Sports —Moorabbin Airport VIC
- Hybrid work
- CRM software
- Customer service
- AI
Quick Apply
Senior Employee Relations Specialist, Employee Relations and Transitions - APAC
Remote —Melbourne VIC
- $46,500 - $117,750 a year
- Remote
- Conflict management
- AI
- Negotiation
- Annual leave
- Work from home
2d
Security Manager - Construction Ops, Data Centre Security
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- AWS
- Construction experience
Associate Sales Representative - MedTech
Stryker —Melbourne VIC
- Full-time
- Sales
- Business development
- Bachelor's degree
- Health insurance
- Parental leave
2d
Payroll Officer
Glen Eira City Council —Caulfield VIC
- $82,220 - $95,766 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Paid training
- Gym membership
9d
Warehouse Coordinator
Cummins Inc. —Laverton VIC
- Customer service
- Organisational skills
- Warehouse experience
IT L3 Support
Fujitsu —Melbourne VIC
- Contract
- Azure
- Management
Leasing Professional R0196330 Haiku - The Gladstone South Melbourne, Victoria Full time
Greystar —South Melbourne VIC
- Full-time
- Experience working with children

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Building Management Systems Operator- Expression of Interest

ISS -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Salary packaging

Qualifications

Incident management
Customer service
Microsoft Office
Electrical experience
Telecommunication
Communication skills

Full Job Description

Job no: 534683
Work type: Full time
Location: Melbourne
Categories: Facility Management/Engineering

24/7 Operations Centre | Critical Infrastructure | Full‑Time Rotating Roster

We are inviting you to submit an Expression Of Interest for a Building Management Systems Operator to join our team in Melbourne. This role will essentially see you support a national telecommunications client with multisite operations across Australia. In this role, you’ll be the first point of awareness for any network infrastructure event, ensuring the right people are informed, the right actions are taken, and the right data is captured — every shift, every time

The Building Management Systems Operator role is primarily focused on operational delivery, responsible for the monitoring, operation, emergency response and escalation of events associated with building assets, critical systems. In addition, the BMS Operator will be responsible for the monitoring of building sub-contractors performing maintenance and change activities during their shift.

The successful candidate will develop and maintain strong relationships with client representatives.

ISS is providing facilities management services to this client on a 24 hour per day, 7 days per week basis and we will perform services to ensure zero network outages and operational continuity of the facilities assets, as all times for all sites.

Duties include but are not limited to the following:

Real‑Time Monitoring & Event Response
- Monitor the performance of all network‑critical sites from the operations centre.
- Triage alarms, identify anomalies, and escalate issues in line with agreed processes.
- Maintain accurate shift logs and prepare structured shift summaries covering key operational parameters such as energy consumption, UPS load, temperature trends, CRAC performance, generator runtime, and power quality.
Analytical Intelligence & Pattern Recognition
- Observe and escalate patterns such as repeat alarms, unusual equipment behaviour, or deviations from normal operating parameters.
- Provide trend data and operational insights to support root‑cause analysis and asset performance reviews.
Access Verification & Compliance
- Manage the After‑Hours Access Verification Form (AVF) process for all P1–P4 reactive works outside business hours — reviewing SWMS, permits, and compliance documentation before authorising contractor access
Structured Handover & Collaboration
- Conduct formal shift handovers with the Operations Engineering Specialist to ensure continuity of operational awareness.
- Liaise with internal teams, field technicians, and client representatives to support safe and efficient operations.
HSEQ & Incident Management
- Apply and uphold all HSEQ requirements, including hazard identification, incident reporting, and Zero Harm principles.
- Support incident investigations and ensure accurate, timely reporting through internal systems.

Selection Criteria

Have strong mechanical and electrical aptitude
Experience in telecommunications, facilities, control‑room operations, or a technical services environment.
Ability to self-manage, work cooperatively and collaboratively with others and have a flexible approach to function effectively under pressure
Ability to problem solve and work to tight deadlines & timelines
Highly developed interpersonal, verbal and written communication skills with a proven ability to consult effectively with clients and colleagues at all levels
Ability to provide the highest level of customer service in a continually changing environment with a strong emphasis on consistency and flexibility
Ability to work across a 24-hour 7 day per week rotating roster (3 days per week, 12-hour shifts).
Proficient in Microsoft Office Suite
Full Australian Work Rights.

Desirable:

Previous experience in BMS or engineering operations
Report writing and auditing experience
Experience in aspects of operational services within critical environments

Our benefits:

Develop deep technical knowledge of critical infrastructure
Competitive contract salary packaging
Ongoing learning and development opportunities
Internal opportunities within our global organisation

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff.

Advertised: 26 May 2026 AUS Eastern Standard Time
Applications close:

Apply Now

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customer service representative no experience jobs in melbourne, vic

Building Management Systems Operator- Expression of Interest

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I want to receive the latest job alert for customer service representative no experience in melbourne, vic

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