In-Demand Logistics coordinator Jobs in Mulgrave, Vic

Trainee Graduate
Freighter Group —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
6d
Crane & Logistics Coordinator
CPB Contractors —Melbourne VIC
- Full-time
- Microsoft Office
- Organisational skills
- Construction experience
12d
Commercial Operations Project Coordinator
Bellroy —Melbourne VIC
- Full-time
- Merchandising
- In-person
- Communication skills
Site Supervisor
Hickory —Southbank VIC
- Leadership
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
BIM Coordinator (HVAC Revit)
IPS-Integrated Project Services —Melbourne VIC
- Full-time
- AutoCAD
- Construction experience
Logistics Specialist
Kogan —South Melbourne VIC
- Full-time
- Bachelor's degree
- AI
- Business
- Wellness program
Events Coordinator
Connective Broker Services Pty Ltd —Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance program
Quick Apply
Inspections Coordinator (Materials Testing and Engineering Services)
SGS —Melbourne VIC
- Full-time
- Engineering
- Microsoft Office
- Communication skills
- Parental leave
Quick Apply
APAC Logistics Analyst, Fulfillment, Energy Service
Tesla —Cremorne VIC
- Full-time
- SQL
- Analysis skills
- No degree
Marketing Assistant
Extend After School Care —Docklands VIC
- $56,000 a year
- Full-time
- Google Suite
- Microsoft Excel
- Marketing
3d
Hire Manager
Downer Group —Melbourne VIC
- Full-time
- Leadership
- Employee discount
Dining Room and Functions Supervisor
Monash University —Clayton VIC
- $79,430 - $84,963 a year
- Part-time
- Hybrid work
- Restaurant experience
- Time management
11d
Coles Dispatch Coordinator
Strait Link Shipping Pty Ltd —Port Melbourne VIC
- Full-time
- Communication skills
4d
Cartage Coordinator
Rhenus SE & Co. KG —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Organisational skills
6d
Sport Presentation Coordinator
Cricket Australia —East Melbourne VIC
- Weekend availability
- Microsoft Office
- Communication skills
- Parental leave
4d
Warehouse Officer
Gemco Rail Pty Ltd —West Melbourne VIC
- Full-time
- Hybrid work
- ERP systems
- Maintenance
- Forklift
- Parental leave
National Industrial Coordinator
United Workers Union —Melbourne VIC
- Up to $154,655 a year
- Full-time
- Bachelor's degree
- Leadership
- Annual leave
Quick Apply
Marketing Coordinator
Merieux NutriSciences —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Board Committee Coordinator
AustralianSuper —Melbourne VIC
- Full-time
- Organisational skills
- AI
- Communication skills
5d
Practice Coordinator
Centre 4 Health —Caulfield South VIC
- $65,000 - $72,000 a year
- Full-time
- In-person
- Business
- Employee discount
Quick Apply

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Trainee Graduate

Freighter Group
Melbourne VIC

Apply Now

Job Details

Full-time
6 days ago

Qualifications

Microsoft Excel
WMS
Microsoft Office
Education
Communication skills
Office experience

Full Job Description

17th August, 2026

Position Title: Customer Service Graduate – Systems & Warehousing
Department: Customer Service / Supply Chain & Operations
Reports To: Customer Service Manager / Graduate Program Coordinator
Location: Melbourne (Brooklyn)
Employment Type: Full-time (Graduate Program Rotation)

Role Purpose
The Customer Service Graduate role is designed to build well-rounded operational and customer-facing expertise within our business. During this specific rotation, you will bridge the gap between front-line customer engagement, warehouse logistics, and system workflows (ERP/WMS).
You will gain hands-on experience in managing customer queries, order processing, inventory visibility, and warehouse dispatch alignment while identifying system and process improvement opportunities to enhance overall customer satisfaction.
Key Responsibilities & Accountabilities
1. Customer Service & Order Management

Receive, log, and process customer orders, enquiries, and feedback via phone, email, and customer portal channels accurately and within agreed SLAs.
Act as a key communication link between customers and operational teams regarding lead times, order status, stock availability, and delivery updates.
Resolve customer issues, claims, and returns in a timely, professional manner, ensuring root causes are documented.

2. Warehousing & Logistics Alignment

Work closely with warehouse floor personnel, dispatch leads, and transport planners to monitor order fulfillment cycles.
Track order picking, packing, and dispatch schedules to ensure on-time and in-full (OTIF) delivery.
Assist in investigating inventory discrepancies, stock movement delays, or consignment tracking issues.
Participate in warehouse floor walk-throughs and gain practical insight into inventory storage, cycle counts, and freight handling.

3. Systems & Process Optimisation

Utilize internal systems (ERP, WMS, and CRM) to maintain accurate customer and order master data.
Map order-to-delivery workflows to identify bottlenecks, system errors, or manual workarounds.
Assist in testing, refining, and implementing system enhancements or reporting dashboards related to order processing and warehouse dispatch.
Support the development of standard operating procedures (SOPs) for integrated customer service and warehousing processes.

4. Continuous Improvement & Projects

Contribute to rotational cross-functional improvement projects aimed at reducing delivery delays, improving stock accuracy, or enhancing customer communication channels.
Prepare basic operational analytics and reporting (e.g., OTIF rates, backorder reports, enquiry resolution times).

Key Relationships

Internal: Customer Service Team, Warehouse & Logistics Operations, Supply Chain & Inventory Planning, IT & Systems Support, Quality/Compliance.
External: Commercial Customers, Third-Party Freight & Transport Providers, Field Sales Representatives.

Key Performance Indicators (KPIs)

Order Accuracy & Timeliness: Order entry speed and accuracy meeting department quality thresholds.
Customer Satisfaction: Prompt, professional resolution of customer enquiries within designated turnaround times.
System Data Integrity: Maintenance of clean order and inventory data across ERP and WMS platforms.
Project Delivery: Active participation and completion of assigned rotation project objectives.

Skills, Knowledge & Attributes
Qualifications & Education

Recent degree or qualification in Supply Chain/Logistics, Business, Information Systems, Commerce, or a related field.

Key Skills & Competencies

Systems Aptitude: Comfortable learning and navigating enterprise systems (ERP, WMS, CRM, and Microsoft Office Suite, especially Excel).
Problem-Solving: Analytical mindset with a passion for diagnosing process breakdowns and proposing practical solutions.
Communication: Clear, confident written and verbal communication skills with the ability to liaise effectively between office and warehouse floor teams.
Customer Focus: Strong service orientation with an eagerness to understand customer needs and deliver positive outcomes.
Adaptability & Drive: High energy, curiosity, and a willingness to learn across diverse operational environments.

Apply Now

Refine Your Search

logistics coordinator jobs in mulgrave, vic

Trainee Graduate

Crane & Logistics Coordinator

Commercial Operations Project Coordinator

Site Supervisor

BIM Coordinator (HVAC Revit)

Logistics Specialist

Events Coordinator

Inspections Coordinator (Materials Testing and Engineering Services)

APAC Logistics Analyst, Fulfillment, Energy Service

Marketing Assistant

Hire Manager

Dining Room and Functions Supervisor

Coles Dispatch Coordinator

Cartage Coordinator

Sport Presentation Coordinator

Warehouse Officer

National Industrial Coordinator

Marketing Coordinator

Board Committee Coordinator

Practice Coordinator

I want to receive the latest job alert for logistics coordinator in mulgrave, vic

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17th August, 2026

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