In-Demand Ward clerk Jobs

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Administration Officer Level 2 Cumberland Mental Health Services

NSW Health -
North Parramatta NSW

Apply Now

Job Details

Permanent | Full-time
$66,608.03 - $68,817.27 a year
2 days ago

Qualifications

Customer service
Patient service
Organisational skills
Communication skills

Full Job Description

Play a vital admin role supporting frontline mental health teams
Join NSW’s largest and most established mental health service
Build your career in a collaborative, patient-focused environment

Coordinate ward administration, support clinical teams, and deliver exceptional patient service in a dynamic mental health setting.

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $66,608.03 - $68,817.27 per annum
Hours Per Week: 38
Location: Cumberland Hospital

Where you'll be working
Cumberland Hospital, located in North Parramatta, is part of Western Sydney Local Health District and is recognised as NSW’s largest and Australia’s oldest mental health facility. You’ll join a supportive team environment focused on delivering high-quality, compassionate care while contributing to a modernising health service.

Work within a respected, historic mental health campus
Be part of a service transitioning into a new Integrated Mental Health Complex
Collaborative and inclusive team culture aligned to CORE Values
Diverse patient care across primary to tertiary services
Commitment to staff development and continuous learning

What you'll be doing

As a Ward Clerk, you will provide essential administrative and customer service support that keeps ward operations running smoothly and efficiently.

Deliver timely and accurate administrative support to clinical teams
Manage patient data, records and systems (e.g. iPIMS, SYNAPTIX)
Provide front-line customer service to patients, families and visitors
Maintain ward documentation, supplies, and patient property processes
Coordinate communication and support workflow across multidisciplinary teams

Join us

Make a meaningful contribution to patient care while building your administrative career in health. Apply now and help deliver safe, high-quality care to our community—together, we can make a difference.

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Effective communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.

Demonstrated experience in word processing, spreadsheet and database software.

Strong organisational skills and ability to meet deadlines.

Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high-pressure, high-volume work environment.

Proven experience dealing with patients/Clients and their families/carers.

Requisition ID: REQ662428
Applications Close: 28th June 2026

Need more information ?

.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Vincent Msumba on [email protected]

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Apply Now

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Administration Officer Level 2 Cumberland Mental Health Services

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