In-Demand Program analyst Jobs in South Australia

Service Desk Analyst
RAA —Greater Adelaide SA
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Health insurance
3d
Merchandise Analyst
OTR —Kensington SA
- Microsoft Excel
- SQL
- Analysis skills
- Employee assistance program
4d
Measurement & Reporting Analyst
BAE Systems —Edinburgh SA
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
2d
Pricing & Promotions Analyst
OTR —Kensington SA
- Microsoft Excel
- SQL
- Analysis skills
- Employee assistance program
4d
Merchandise Analyst
OTR Group —Kensington SA
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Employee assistance program
4d
Senior Leader, Change and Communication
People's Choice Credit Union —South Australia
- Full-time
- Hybrid work
- Agile
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
2d
Senior Consultant Power BI Analyst
Turner & Townsend —Greater Adelaide SA
- Full-time
- Azure
- SQL
- Analysis skills
Quick Apply
3d
Senior Business Analyst | Journey Beyond
Journey Beyond —Adelaide SA
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Resort
- Parental leave
- Employee assistance program
Quick Apply
ERP Business Analyst Sr
Lockheed Martin Australia —Mawson Lakes SA
- Full-time
- Azure
- Management
- DevOps
10d
Cyber Security Analyst
BAE Systems —Edinburgh SA
- Hybrid work
- Analysis skills
- No degree
- Scripting
8d
Senior Systems & Operations Analyst, APS6, Digital ID
Australian Competition & Consumer Commission (ACCC) —Greater Adelaide SA
- $102,947 - $115,384 a year
- Part-time
- Azure
- Analysis skills
- Agile
9d
Revenue Systems Coordinator | Journey Beyond
Journey Beyond —Adelaide SA
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Security Operations Center Lead (Sr Mgr–Sr Analyst)
Accenture —Greater Adelaide SA
- Full-time
- Customer service
- Communication skills
- On-the-job training
- Parental leave
7d
Behaviour Support Practitioner - Greater Adelaide
The Centre for Positive Behaviour Support —Greater Adelaide SA
- $73,000 - $110,000 a year
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
- Parental leave
Quick Apply
1d

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Merchandise Analyst
OTR —Kensington SA
Experience in an analyst, commercial, category, merchandise, finance or retail support role. An exciting opportunity exists for a commercially minded…
4d
Merchandise Analyst
OTR Group —Kensington SA
Experience in an analyst, commercial, category, merchandise, finance or retail support role. An exciting opportunity exists for a commercially minded…
4d

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Service Desk Analyst

RAA -
Greater Adelaide SA

Apply Now

Job Details

Full-time
3 days ago

Benefits

Employee rewards program
Health insurance

Qualifications

Computer science
Azure
Computer Science
IT service management
Technical support
Bachelor's degree
Driver Licence
ServiceNow
Communication skills
Help desk
Identity & access management
Information Technology

Full Job Description

Exciting opportunity to join SA’s iconic RAA
Fulltime | Permanent | Hybrid working arrangement
Join a collaborative Technology team delivering exceptional IT support services

Ready to take the next step in your IT support career with one of South Australia’s most trusted organisations? Join RAA’s Technology team and play a key role delivering high-quality technical support and service outcomes across the business.

This opportunity sits within the ICT Operations team and supports the delivery of responsive, customer-focused IT services to internal staff and stakeholders. As a Service Desk Analyst, you’ll provide advanced technical support across a broad range of hardware, software and cloud-based technologies while contributing to continuous improvement initiatives that enhance service delivery and user experience.

Reporting to the Manager, ITSM Integration & Delivery, you’ll manage incidents and service requests through to resolution, provide guidance and troubleshooting support to users, and collaborate with internal teams and third-party providers to ensure timely and effective outcomes.

Your responsibilities will include:

Provide high-quality frontline IT support to RAA staff and contractors across multiple sites
Respond to incidents and service requests via phone, email and ticketing systems in a timely and professional manner
Diagnose and troubleshoot hardware, software, network and device-related issues
Manage incidents and requests through the full lifecycle, escalating where required
Collaborate with internal IT teams and third-party vendors to resolve complex technical issues
Assist with the deployment, configuration and support of hardware, software and cloud-based systems
Maintain accurate records, documentation and knowledge base articles within the ticketing system
Contribute to service improvement initiatives, process optimisation and knowledge sharing across the team
Support compliance with IT security, identity and access management processes and policies
Participate in an on-call roster and occasional out-of-hours support as required

About You:
You’re a customer-focused IT professional who enjoys solving technical problems and delivering a positive support experience. You’re proactive, adaptable and thrive in a fast-paced environment where collaboration and continuous improvement are valued. You will also bring:

Bachelor’s degree in Information Technology, Computer Science or equivalent experience
ITILv4 Foundation certification
Experience in a Service Desk, Helpdesk or technical support environment
Strong understanding of IT concepts including hardware, software, networking and operating systems
Experience supporting Microsoft Windows, Apple Mac OS, M365, Azure AD and cloud-based technologies
Familiarity with ServiceNow or similar ticketing systems and remote support tools
Strong troubleshooting, analytical and problem-solving skills with high attention to detail
Excellent communication skills with the ability to explain technical concepts to non-technical users
Ability to work collaboratively while managing competing priorities effectively
Current driver’s licence and willingness to work across multiple locations as required

If you’re looking for an opportunity to build your technical capability, work with a supportive and high-performing Technology team, and contribute to delivering exceptional IT services across RAA, we’d love to hear from you.

About us

Established in 1903, RAA has grown up alongside South Australia - and for more than 120 years, the community has trusted us to have their back. Known for our iconic road service and insurance, we now support over 840,000 members across travel, energy, solar and battery solutions, EV charging and more. And we don’t just deliver services, we stand up for what matters, advocating for safety, wellbeing and a stronger future for our state.

Our purpose is simple: be better for our members and better for our community. Guided by our values — Member Obsessed, Doing the Right Thing, Delivering Together and Courageously Challenging. We’re one of SA’s most trusted brands and biggest employers, with 1,100+ people. We’re on a mission to be the #1 employer of choice, creating an inclusive, supportive workplace where our people feel empowered to make a real difference, every day.

Benefits

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA team. Some of our employee benefits include:

Free RAA premium road service
Access to our RAA Rewards Program
Generous discounts on all RAA products
Flexible work arrangements
Ongoing Training & Development opportunities and a Study Support Program
Wellbeing facilities and Corporate Health Insurance Plan

How to apply

To be part of something bigger and work for a passionate South Australian organisation with members at heart submit your application by Friday 19th June 2026 .

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds.

Apply Now

Refine Your Search

program analyst jobs in south australia

Service Desk Analyst

Merchandise Analyst

Measurement & Reporting Analyst

Pricing & Promotions Analyst

Merchandise Analyst

Senior Leader, Change and Communication

Senior Consultant Power BI Analyst

Senior Business Analyst | Journey Beyond

ERP Business Analyst Sr

Cyber Security Analyst

Senior Systems & Operations Analyst, APS6, Digital ID

Revenue Systems Coordinator | Journey Beyond

Security Operations Center Lead (Sr Mgr–Sr Analyst)

Behaviour Support Practitioner - Greater Adelaide

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