In-Demand Scheduling coordinator Jobs in Docklands, Vic

Customer Experience Coordinator
Splend —Melbourne VIC
- Weekend availability
- AI
- Communication skills
- Employee assistance program
Quick Apply
14h
Office Administrator
Need2Heal —Coburg North VIC
- $35 - $40 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick Apply
1d
Learning & Development Coordinator
The Commons —Melbourne VIC
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
- Parental leave
- Free food
Quick Apply
2d
Workplace Exp Coordinator
CBRE —Melbourne VIC
- Full-time
- Organisational skills
- AI
7d
Culture & Experience Programs Coordinator
Health Employees Superannuation Trust Australia —Melbourne VIC
- Administrative experience
- Time management
- Parental leave
- Employee assistance program
2d
Marketing Coordinator (Hickory Group)
Hickory Group —Melbourne VIC
- From $6,500 a month
- Full-time
- Marketing
- In-person
- Business
- Employee stock purchase plan
- Health insurance
Quick Apply
Marketing & Communications Coordinator — Permanent Part-Time
Rigby Cooke Lawyers —Melbourne VIC
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Parental leave
- Employee assistance program
Rental Coordinator
Crown Equipment —Truganina VIC
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Employee assistance program
Quick Apply
11d
ALPHA H | Social Media & PR Coordinator | New Headcount | Melbourne based
Vita Green Health Product Company Limited —Cremorne VIC
- Full-time
- AI
- Communication skills
- Marketing
Quick Apply
Workforce Coordinator
MACSEYE —East Melbourne VIC
- $90,000 - $95,000 a year
- Full-time
- Hybrid work
- Childcare
- Management
- Education
Quick Apply
14d
Contract Allied Health / Behaviour Support Practitioner / Support Coordinator
Therapy Care —Melbourne VIC
- $50 - $130 an hour
- Full-time
- Hybrid work
Quick Apply
Service Coordinator
Adaptalift Group —Springvale VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Fuel discount
Quick Apply
Internship - Service Delivery Operations
Kinetic —Melbourne VIC
- Overtime
- Microsoft Office
- Communication skills
Rental Coordinator
Adaptalift Group —Springvale VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Fuel discount
Quick Apply
9d
Transport Coordinator
Coates Hire —Brooklyn VIC
- Full-time
- Microsoft Excel
- Time management
- Parental leave
- Employee discount
Dental Receptionist/Front Office Coordinator
Impression Dental Group —Melbourne VIC
- Part-time
- Front desk
- Communication skills
Clinical Triage and Intake Coordinator
Be Positive Therapy —Melbourne VIC
- Full-time
- Hybrid work
- Leadership
Quick Apply
Education Support Coach
Government schools —Melbourne Western Suburbs VIC
- Full-time
- PMP
- Leadership
15h
Student Wellbeing Officer - ES1-3 (Ongoing) - New School in Aintree
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Leadership
- Communication skills
- Teaching
7d
Technical Program Manager, Heidi (6 month fixed term contract)
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Work from home
- Parental leave
9d

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Customer Experience Coordinator

Splend -
Melbourne VIC

Quick Apply

Job Details

Full-time
14 hours ago

Benefits

Employee assistance program
Salary packaging

Qualifications

Driver Licence
AI
Communication skills

Full Job Description

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the role

The Customer Experience Coordinator at Splend is a face to face position that plays a crucial role in maintaining and enhancing customer relationships post sale. This position is responsible for ensuring that all day to day hub operations related to customer management run smoothly. As the primary point of contact for customers after they have been onboarded, you will handle everything from vehicle exchanges and returns to managing fleet operations and responding to customer enquiries.

Your goal is to solve problems efficiently while aligning solutions with business objectives, ensuring a seamless and exceptional customer experience across all touchpoints.

What you'll be doing

Manage customer onboarding, returns, vehicle exchanges, and fleet management.
Proactively address and resolve customer issues, through in person and over the phone interactions, applying innovative problem solving skills to deliver solutions that align with both customer needs and business goals.
Ensure that every customer interaction post sale is handled with the utmost care and professionalism, aiming to provide a best in class customer experience that enhances loyalty and satisfaction.
Monitor and manage the hubs fleet of vehicles to ensure availability and readiness for customer needs, including coordination of maintenance and scheduling of vehicle exchanges.
Serve as the primary point of contact for existing customers, ensuring clear and effective communication across all channels.

What you'll bring

Ability to work across multiple functions within a retail or customer service environment.
Excellent written and verbal communication skills.
Proactive problem-solving abilities with a customer centric approach to resolving issues.
Proven track record in a customer service role, with a focus on delivering high quality customer experiences.
Strong organisational and communication skills, capable of managing customer expectations and coordinating effectively with other teams.
Ability to handle stressful situations with professionalism and a calm demeanour.
A full Australian Driver's License
Comfortable commuting to our Melbourne hub daily
Able to work weekends as required

At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

Benefits & Support

\uD83D\uDCB0 Bonus scheme: Opportunity to earn based on your performance

\uD83C\uDF82 Day off for your Birthday!

\uD83D\uDE98 Salary packaging with 15% employer contributions for Electric Vehicles

\uD83D\uDCD6 Dedicated Learning & Development platform

\uD83D\uDCAD Employee Assistance Program

\uD83C\uDF89 Socials: budget for team and company wide social initiatives

Our Process

Intro with our Talent team to understand your background, aspirations, and answer your questions.

Interview with the hiring manager to discuss your experience and how it aligns with this role.

Where it applies, we’ll ask you to complete a practical case study.

Final interview to discuss Splend’s long-term vision and to check any remaining questions.

Diversity & Inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

scheduling coordinator jobs in docklands, vic

Customer Experience Coordinator

Office Administrator

Learning & Development Coordinator

Workplace Exp Coordinator

Culture & Experience Programs Coordinator

Marketing Coordinator (Hickory Group)

Marketing & Communications Coordinator — Permanent Part-Time

Rental Coordinator

ALPHA H | Social Media & PR Coordinator | New Headcount | Melbourne based

Workforce Coordinator

Contract Allied Health / Behaviour Support Practitioner / Support Coordinator

Service Coordinator

Internship - Service Delivery Operations

Rental Coordinator

Transport Coordinator

Dental Receptionist/Front Office Coordinator

Clinical Triage and Intake Coordinator

Education Support Coach

Student Wellbeing Officer - ES1-3 (Ongoing) - New School in Aintree

Technical Program Manager, Heidi (6 month fixed term contract)

I want to receive the latest job alert for scheduling coordinator in docklands, vic

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