In-Demand Vip relationship Jobs in Sydney, Nsw

Director of Guest Experience & Concierge
Four Seasons —Sydney NSW
- Full-time
- Management
- Budgeting
- Leadership
Blancpain Client Advisor | Sydney
The Swatch Group (Australia) PTY. LTD. —Sydney NSW
- Full-time
- Customer service
- Merchandising
- Organisational skills
Manager
CIBT —Sydney NSW
- Hybrid work
- Management
- Writing skills
- Organisational skills
- Annual leave
2d
Workplace Concierge & Reception
DAB-Jones Lang LaSalle (NSW) Pty Ltd —North Ryde NSW
- Full-time
- Hospitality
- SharePoint
- Cleaning
- Health insurance
- Parental leave
Quick Apply
9d
Hotel Concierge/Supervisor | InterContinental Sydney Coogee Beach
InterContinental —Coogee NSW
- English
- Senior Secondary Certificate of Education
- Hotel experience
Casual Bridal Stylist - Sydney
Grace Loves Lace —Alexandria NSW
- $34.76 an hour
- Weekend availability
- Sales
- Microsoft Office
- Administrative experience
- Employee assistance program
Hotel Operations Manager - The Capitol Hotel
EVT Group —Haymarket NSW
- Full-time
- Management
- Communication skills
- Hotel experience
- Parental leave
9d
Workplace Concierge & Reception
JLL —North Ryde NSW
- Hospitality
- SharePoint
- Cleaning
- Health insurance
- Parental leave
9d
Executive Assistant - Travel & Business Operations
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Junior Travel Consultant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Marketing/Admin Assistant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Regional Manager - Sydney, Australia
Arc'teryx —Sydney NSW
- Full-time
- Management
- Microsoft Office
- Leadership
Workplace Lead
QBE —Sydney NSW
- Full-time
- Hybrid work
- Management
- Agile
- Communication skills
- Work from home
After Hours International Airfare Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Bell Desk Supervisor
SOFITEL —Sydney NSW
- Weekend availability
- Hospitality
- Customer service
- Leadership
Quick Apply
4d
Club Millesime Manager
SOFITEL —Sydney NSW
- Full-time
- Communication skills
- Office experience
Quick Apply
2d
Full Stack Web Developer (Intern)
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Store Director | Full-time | Pitt St
Tiffany & Co. —Sydney NSW
- Weekend availability
- Management
- Sales
- Employee discount
First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards
Firstclass.com.au —Parramatta NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Assistant Boutique Manager
A.Lange and Sohne —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
4d

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vip relationship jobs near sydney, nsw

Director of Guest Experience & Concierge

Four Seasons -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Management
Budgeting
Leadership
Communication skills
Hotel experience

Full Job Description

Job ID: REQ10388601

Four Seasons Sydney

Location: Sydney, New South Wales, Australia

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About the Role:

The Director of Guest Experience & Concierge is responsible for developing and executing strategies that enhance guest satisfaction, loyalty, and brand reputation. The role oversees the Concierge and Guest Experience operations while leading a high-performing team committed to delivering exceptional and memorable stays. This position serves as a key ambassador of our luxury brand, ensuring personalised service standards are consistently achieved across all guest touchpoints.

What you will do:

Lead the Guest Experience Strategy by developing and implementing initiatives that enhance guest satisfaction, loyalty, and overall hotel reputation
Oversee Concierge Operations, ensuring the delivery of exceptional, personalised services and bespoke guest experiences
Manage VIP and High-Profile Guest Experiences, coordinating tailored arrangements, special requests, and exclusive services
Drive Service Excellence across all guest touchpoints, maintaining five-star luxury hospitality standards and a culture of exceptional service
Lead and Develop the Guest Experience and Concierge Teams, fostering engagement, performance, accountability, and professional growth
Manage Guest Feedback and Service Recovery, addressing concerns promptly and implementing continuous improvement initiatives
Build Strategic Partnerships with luxury service providers, local businesses, and tourism partners to enhance guest offerings and experiences
Collaborate with Hotel Leadership and Operational Departments to ensure seamless service delivery, achievement of business objectives, and compliance with brand standards

What you will bring:

Proven leadership experience in a senior management role within a luxury five-star hotel, resort, or premium hospitality environment
Strong expertise in guest experience management, including VIP services, service excellence, guest satisfaction, and personalised service delivery
Exceptional communication and interpersonal skills, with the ability to build strong relationships with guests, team members, and external partners
Demonstrated people leadership capabilities, including recruitment, coaching, mentoring, performance management, and team development
Exceptional knowledge of local destinations, luxury lifestyle services, and premium guest experiences, with the ability to curate bespoke recommendations and exclusive experiences
Excellent problem-solving and service recovery skills, with the ability to remain composed and make sound decisions in high-pressure situations
Strong commercial and operational acumen, including experience with hotel systems, guest satisfaction metrics, budgeting, rostering, payroll and continuous improvement initiatives

What We Offer:

Competitive Salary, wages, and a comprehensive Department Head benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

If you think you are a fit for this role, we look forward to receiving your application!

We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that’s you, we will contact you to set up a time to get to know each other.

Apply Now

Refine Your Search

vip relationship jobs in sydney, nsw

Director of Guest Experience & Concierge

Blancpain Client Advisor | Sydney

Manager

Workplace Concierge & Reception

Hotel Concierge/Supervisor | InterContinental Sydney Coogee Beach

Casual Bridal Stylist - Sydney

Hotel Operations Manager - The Capitol Hotel

Workplace Concierge & Reception

Executive Assistant - Travel & Business Operations

Junior Travel Consultant

Marketing/Admin Assistant

Regional Manager - Sydney, Australia

Workplace Lead

After Hours International Airfare Consultants

Bell Desk Supervisor

Club Millesime Manager

Full Stack Web Developer (Intern)

Store Director | Full-time | Pitt St

First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards

Assistant Boutique Manager

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