Blancpain will be opening its first Retail Boutique in Sydney expected November 2026. This is a pivotal role, supporting with the seamless opening of the boutique. As a key ambassador of the brand within the market, Client Advisors are expected to embody the highest standards of professionalism, client service, and sales excellence.
- Deliver exceptional client service using the Blancpain sales ceremony
- Support the team in achieving sales targets
- Build and maintain strong client and VIP relationships
- Develop and maintain an accurate client database
- Drive sales conversion, client retention and repeat business
- Maintain strong Blancpain brand and product knowledge
- Complete daily stock counts and stock processing accurately
- Maintain boutique presentation, housekeeping and visual merchandising standards
- Organise and manage back-up stock, packaging and boutique materials
- Maintain accurate CRM records and performance reporting
- Attend training and continuously develop product knowledge
- Contribute to a collaborative, high-performing boutique team
- Minimum 2 years retail experience in the luxury sector preferred
- Highly developed and proven customer service and client relationship skills
- Excellent organisational skills
- Excellent oral and written communication skills
- Good computer literacy skills
- Good time management skills
- Team player
- Impeccable grooming and presentation
- Visual merchandising flair
- Full and flexible availability
- Luxury watch industry knowledge and experience an advantage
Click APPLY to submit your application.
