In-Demand Logistics coordinator Jobs in Epping, Vic

Trainee Graduate
Freighter Group —Brooklyn VIC
- $65,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Quick Apply
10d
Business Support Coordinator
Chiesi Farmaceutici —Melbourne VIC
- Temporary
- Research
- Microsoft Office
- Administrative experience
1d
Facilities Coordinator/Receptionist
JLL —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Policy & Planning Coordinator
Environment Victoria Inc. —Carlton VIC
- $81,513 - $92,622 a year
- Overtime
- Management
- Office
- Administrative experience
- Annual leave
- Work from home
Quick Apply
11h
Facilities Coordinator/Receptionist
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
Operations Training Coordinator State
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
23h
Project Coordinator
UGL Limited —Southbank VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Administrative experience
Meeting & Events Coordinator
CBRE —Melbourne VIC
- Full-time
Workplace & Facilities Coordinator
Tesla —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Organisational skills
Bid Manager
ARO Tender Consulting —Melbourne VIC
- $140,000 - $150,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Microsoft Office
- Work from home
Quick Apply
Terminal Operations Coordinator
Aurizon —Melbourne VIC
- Full-time
- Health insurance
- Parental leave
7d
Service Coordinator - Facilities Maintenance
Modus Projects —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance program
Quick Apply
Ops Senior Admin Assistant
UPS —Airport West VIC
- Full-time
Hospital Relationship & Inventory Coordinator (VIC)
EBOS Group —Port Melbourne VIC
- Full-time
- Management
- In-person
- Hospital experience
- Wellness program
- Health insurance
Order Fulfilment & Customer Service Coordinator - Chadstone
SunRice —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- In-person
Communication & Events Coordinator
David Jones —Melbourne VIC
- Communication skills
- Marketing
2d
Smile Squad Engagement & Program Coordinator
healthAbility —Melbourne VIC
- $90,000 - $96,000 a year
- Full-time
- Administrative experience
- No degree
- Communication skills
9d
Crane & Logistics Coordinator
CPB Contractors —Melbourne VIC
- Full-time
- Microsoft Office
- Organisational skills
- Construction experience
Talent Acquisition Coordinator
Grant Thornton Australia —Melbourne VIC
- Part-time
- Recruiting
- Communication skills
- Health insurance
- Parental leave
2d
Logistics Specialist
Kogan —South Melbourne VIC
- Full-time
- Bachelor's degree
- AI
- Business
- Wellness program

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Trainee Graduate

Freighter Group
Brooklyn VIC

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
10 days ago

Qualifications

Microsoft Excel
WMS
Microsoft Office
Education
Communication skills
Office experience

Full Job Description

Systems Aptitude - We will teach you the details
Customer Satisfaction: It's built into your DNA
Graduate Program

Position Title: Customer Service Graduate – Systems & Warehousing
Department: Customer Service / Supply Chain & Operations
Reports To: Customer Service Manager / Graduate Program Coordinator
Location: Melbourne (Brooklyn)
Employment Type: Full-time (Graduate Program Rotation)

Role Purpose
The Customer Service Graduate role is designed to build well-rounded operational and customer-facing expertise within our business. During this specific rotation, you will bridge the gap between front-line customer engagement, warehouse logistics, and system workflows (ERP/WMS).
You will gain hands-on experience in managing customer queries, order processing, inventory visibility, and warehouse dispatch alignment while identifying system and process improvement opportunities to enhance overall customer satisfaction.
Key Responsibilities & Accountabilities
1. Customer Service & Order Management

Receive, log, and process customer orders, enquiries, and feedback via phone, email, and customer portal channels accurately and within agreed SLAs.
Act as a key communication link between customers and operational teams regarding lead times, order status, stock availability, and delivery updates.
Resolve customer issues, claims, and returns in a timely, professional manner, ensuring root causes are documented.

2. Warehousing & Logistics Alignment

Work closely with warehouse floor personnel, dispatch leads, and transport planners to monitor order fulfillment cycles.
Track order picking, packing, and dispatch schedules to ensure on-time and in-full (OTIF) delivery.
Assist in investigating inventory discrepancies, stock movement delays, or consignment tracking issues.
Participate in warehouse floor walk-throughs and gain practical insight into inventory storage, cycle counts, and freight handling.

3. Systems & Process Optimisation

Utilize internal systems (ERP, WMS, and CRM) to maintain accurate customer and order master data.
Map order-to-delivery workflows to identify bottlenecks, system errors, or manual workarounds.
Assist in testing, refining, and implementing system enhancements or reporting dashboards related to order processing and warehouse dispatch.
Support the development of standard operating procedures (SOPs) for integrated customer service and warehousing processes.

4. Continuous Improvement & Projects

Contribute to rotational cross-functional improvement projects aimed at reducing delivery delays, improving stock accuracy, or enhancing customer communication channels.
Prepare basic operational analytics and reporting (e.g., OTIF rates, backorder reports, enquiry resolution times).

Key Relationships

Internal: Customer Service Team, Warehouse & Logistics Operations, Supply Chain & Inventory Planning, IT & Systems Support, Quality/Compliance.
External: Commercial Customers, Third-Party Freight & Transport Providers, Field Sales Representatives.

Key Performance Indicators (KPIs)

Order Accuracy & Timeliness: Order entry speed and accuracy meeting department quality thresholds.
Customer Satisfaction: Prompt, professional resolution of customer enquiries within designated turnaround times.
System Data Integrity: Maintenance of clean order and inventory data across ERP and WMS platforms.
Project Delivery: Active participation and completion of assigned rotation project objectives.

Skills, Knowledge & Attributes
Qualifications & Education

Recent degree or qualification in Supply Chain/Logistics, Business, Information Systems, Commerce, or a related field.

Key Skills & Competencies

Systems Aptitude: Comfortable learning and navigating enterprise systems (ERP, WMS, CRM, and Microsoft Office Suite, especially Excel).
Problem-Solving: Analytical mindset with a passion for diagnosing process breakdowns and proposing practical solutions.
Communication: Clear, confident written and verbal communication skills with the ability to liaise effectively between office and warehouse floor teams.
Customer Focus: Strong service orientation with an eagerness to understand customer needs and deliver positive outcomes.
Adaptability & Drive: High energy, curiosity, and a willingness to learn across diverse operational environments.

Quick Apply

Refine Your Search

logistics coordinator jobs in epping, vic

Trainee Graduate

Business Support Coordinator

Facilities Coordinator/Receptionist

Policy & Planning Coordinator

Facilities Coordinator/Receptionist

Operations Training Coordinator State

Project Coordinator

Meeting & Events Coordinator

Workplace & Facilities Coordinator

Bid Manager

Terminal Operations Coordinator

Service Coordinator - Facilities Maintenance

Ops Senior Admin Assistant

Hospital Relationship & Inventory Coordinator (VIC)

Order Fulfilment & Customer Service Coordinator - Chadstone

Communication & Events Coordinator

Smile Squad Engagement & Program Coordinator

Crane & Logistics Coordinator

Talent Acquisition Coordinator

Logistics Specialist

I want to receive the latest job alert for logistics coordinator in epping, vic

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