In-Demand Technical analyst Jobs in Milton, Qld

Service Desk Analyst (QLD)
St Vincent's Health Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Acurity Test and Business Analysts
IQ Group —Brisbane QLD
- Contract
- Hybrid work
- Administrative experience
- Communication skills
ServiceNow Developer
AC3 —Brisbane QLD
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- Health insurance
Quick Apply
Business Analyst
Centorrino Technologies —Brisbane QLD
- Contract
- Analysis skills
- Organisational skills
- Agile
Quick Apply
Business Analyst
Auto & General Holdings —Toowong QLD
- Temporary
- Writing skills
- No degree
- Agile
- Work from home
- Parental leave
Quick Apply
Business Analyst (Agentic workflows) - South Bank, QLD
Product and Technology —South Bank QLD
- Full-time
- Management
- AI
- Health insurance
- Parental leave
Technical Business Analyst
Stanmore Resources —Brisbane QLD
- Analysis skills
- Communication skills
4d
Data Operations Engineer
Abano Healthcare —South Brisbane QLD
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick Apply
14d
Senior Analyst, Commissions and Performance Effectiveness
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Excel
- Salesforce
- SQL
- Parental leave
- Employee assistance program
IT Support Analyst
Centorrino Technologies —Brisbane QLD
- Contract
- Management
- Customer service
- Communication skills
Quick Apply
4d
Business Improvement Analyst - Fixed Term
Datacom —Brisbane QLD
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick Apply
Automation Analyst
Auto & General Holdings —Toowong QLD
- Hybrid work
- Azure
- DevOps
- AWS
- Work from home
- Employee discount
Quick Apply
IT Business Systems Analyst
Lite n’ Easy —Banyo QLD
- Full-time
- Analysis skills
- Communication skills
Quick Apply
6d
Senior Test Analyst
Auto & General Holdings —Toowong QLD
- Rotating roster
- Management
- Software development
- Agile
- Work from home
- Parental leave
Quick Apply
Operations Software Engineer
Brock Solutions —Brisbane QLD
- Monday to Friday
- Schematics
- SQL
- Organisational skills
- Profit sharing
Service Desk Analyst
Brennan IT —Brisbane QLD
- Weekend availability
- Azure
- Management
- Computer Science
14d
Specialist Analyst Cyber and Digital Risk
Urban Utilities —Fortitude Valley QLD
- Weekend availability
- In-person
- Health insurance
- Parental leave
Cloud Infrastructure Engineer - South Bank, QLD
Product and Technology —South Bank QLD
- Full-time
- Azure
- DevOps
- Bachelor's degree
- Health insurance
- Parental leave
Business & Reporting Analyst
Auto & General Holdings —Toowong QLD
- Microsoft Excel
- Data analysis skills
- SQL
- Parental leave
- Employee discount
Quick Apply
Senior Business Intelligence Analyst
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- In-person
- AI
- Work from home

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Service Desk Analyst (QLD)

St Vincent's Health Australia -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
Salary packaging
Insurance services

Qualifications

ITIL Certification
Management
Telecommunication
Communication skills

Full Job Description

Job Description:

Respectfully - No Recruitment Agencies Please.

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. We are committed to providing compassionate and innovative care, enabling hope for those we serve.

We are actively sourcing an experienced Service Desk Analyst to join our Service Desk Teams within St Vincent’s. Reporting to the Service Desk Team Leader in your area, you will deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware. With a true passion for customer service, you will be committed in providing high quality technical support across all areas of the organisation.

This is a Permanent Full-Time position based from our Group Head Office in Bown Hills. Hybrid work model in this role is encouraged.

Key responsibilities of the role:

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner
Diagnose and troubleshoot hardware, software, and network issues, and guide users through resolution steps
Liaise with vendors to escalate tickets where required, research solutions, and regularly review and update knowledge base articles
Assist and advise users on appropriate action and educate or coach where necessary
Install software on user’s device remotely and perform any basic administration tasks such as password resets, account creations etc.
Proactively track, manage, resolve and complete requests and incidents within agreed service levels and maintaining customer satisfaction
Manage tasks in service request queue, resolve or triage incidents and requests within appropriate timeframe
Create and administer various shared network resources, provide permissions to software, drives and accounts and other general administrative needs

Things that work for us:

Tertiary qualification with some experience in Information Technology or qualified by experience in this field
Excellent written and verbal communication skills as well as strong problem solving and troubleshooting skills and a keen eye for attention to detail
Strong technical proficiency in Windows operation systems, remote desktop services, networking, hardware, telecommunications, and internet service troubleshooting
Demonstrated knowledge of Microsoft Platform, O365 services, cloud systems and prior experience with remote management and ticket management tools
Knowledge or experience within the healthcare or similar large scale, complex environment
ITIL v4 Certification – desirable
Ability to deal with conflict resolution, as well as collaborate and support on multiple priorities simultaneously and seamlessly while maintaining attention to detail in a high pressure environment
Proven personal management skills; self-enforcing punctuality, attendance, presentation and administration in all aspects and duties of the role

Things that work for you:

Ability to visibly see your impact on the business and its service
Competitive salary packaging options
Discounted private health insurance
Employee Assistance Program for staff and their families
Access to the Fitness Passport (FP)

Why become part of St Vincent’s Health Australia? Because there is so much heart here. Everywhere you go. You’ll see and feel it across St Vincent’s. At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring St Vincent’s family – better and fairer care, always.

Reconciliation Action Plan As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

This position is subject to Commonwealth and State government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements.

Interested? Apply today and please note - we will be progressing applications throughout the advertising period.

Closing Date:

29 June 2027 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

Apply Now

Refine Your Search

technical analyst jobs in milton, qld

Service Desk Analyst (QLD)

Acurity Test and Business Analysts

ServiceNow Developer

Business Analyst

Business Analyst

Business Analyst (Agentic workflows) - South Bank, QLD

Technical Business Analyst

Data Operations Engineer

Senior Analyst, Commissions and Performance Effectiveness

IT Support Analyst

Business Improvement Analyst - Fixed Term

Automation Analyst

IT Business Systems Analyst

Senior Test Analyst

Operations Software Engineer

Service Desk Analyst

Specialist Analyst Cyber and Digital Risk

Cloud Infrastructure Engineer - South Bank, QLD

Business & Reporting Analyst

Senior Business Intelligence Analyst

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