In-Demand Technical support Jobs in West Melbourne, Vic

IT Technical Support Engineer
Multiplex —Melbourne VIC
- Full-time
- Azure
- Management
- Customer service
- Parental leave
Expression of Interest - Systems Administrator - TSPV
Leidos —Melbourne VIC
- Full-time
- Management
- Databases
- Administrative experience
- Annual leave
IT Support Engineer Level 1
For Purpose Aged Care —Cheltenham VIC
- Administrative experience
- No degree
- Travel reimbursement
- Employee assistance program
Systems Administrator
Dyson Group —Bundoora VIC
- Full-time
- Azure
- Microsoft Office
- Leadership
Quick Apply
Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Australian Open 2027 Infrastructure Operations Support
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Forklift
- Assembly
Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- SharePoint
- Work from home
- Free food
Quick Apply
ICT Service Desk Officer
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
8d
Information Technology Service Desk analyst (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Service Desk Coordinator (Managed IT Services)
Medical iT —Melbourne VIC
- Full-time
- Management
- Customer service
- Communication skills
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- Computer Science
- POS
Quick Apply
Parkville EMR Help Desk Analyst
Victorian Government —Melbourne Western Suburbs VIC
- $77,426 - $85,597 a year
- Part-time
- Customer service
- Administrative experience
- No degree
7d
Desktop Support Technician
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Organisational skills
- Health insurance
- Parental leave
Quick Apply
13d
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
12d
L1 Helpdesk Technician (VIC)
Comwire IT —Prahran VIC
- Full-time
- Microsoft Access
- Azure
- Management
Quick Apply
13d
Desktop Support Officer
AARNet —Melbourne VIC
- Full-time
- Annual leave
- Parental leave
IT and Operations Support Officer
ALD Group VIC Pty Ltd —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- In-person
Quick Apply
6d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
eLearning Engagement & IT Support Officer
Acknowledge Education —Melbourne VIC
- Full-time
- Customer service
- Experience working with children
- Organisational skills
- Health insurance
Quick Apply

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IT Technical Support Engineer

Multiplex -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Parental leave

Qualifications

Asset management
Azure
Management
Customer service
Technical support
Microsoft Office
IT infrastructure
Bachelor's degree
IT support
Recruiting
Diploma
Communication skills
Intune
Information Technology

Full Job Description

Job Reference:

BR/1937914/E

Date posted:

10-Aug-2026

Application Close Date:

31-Aug-2026

Job Description

Who we are and what we offer:

Interested in shaping skylines across the globe?

Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people first.

With 110+ colleagues in the Multiplex Global IT division, we have roles across the full IT lifecycle from designing IT solutions, delivering change projects, to the business-as-usual running of our IT infrastructure, all while ensuring we are safe, secure and compliant.

You will also have access to a range of holistic benefits including:

Bonus schemes, annual remuneration reviews and salary continuance insurance.
Health and Wellbeing programs, including annual voluntary skin and health checks.
Benefits to support parents and families, including 20 weeks paid parental leave regardless of gender, payment of superannuation on unpaid leave, and transition coaching.
Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy.
An industry-leading approach to flexible work to enable better work-life balance.

Who we're looking for:

Based in our Melbourne Head Office, our IT Technical Support Engineers are critical to delivering exceptional technology support across both corporate and project site environments. Acting as the face of IT, you'll provide hands-on support across hardware, software, end-user devices, workplace technology, AV systems, and network infrastructure, ensuring a seamless technology experience for our people.

This is a dynamic, fast-paced role that combines day-to-day technical support with the mobilisation and ongoing support of project sites. A key focus of the role is establishing new site-based technology environments, including end-to-end IT, AV, and network infrastructure, ensuring sites are operational, connected, and ready to support project delivery from day one.

You'll bring experience in Technical Support, Service Desk, End User Computing, or IT Infrastructure roles, with strong technical knowledge across Windows and Apple operating systems, Microsoft 365, Active Directory, Azure, Intune, mobile device management, and networking fundamentals. Experience supporting site-based operations, coordinating vendors, managing technology assets, and deploying collaboration solutions such as Microsoft Teams Rooms will be highly regarded.

Success in this role requires a strong customer-service mindset, excellent problem-solving skills, and the ability to engage confidently with both technical and non-technical stakeholders. You'll be proactive, adaptable, and capable of taking ownership of issues while contributing to the continuous improvement of technology services across the business.

The successful Candidate will be a self-starter with exceptional problem-solving skills, including:

Bachelor's Degree or Diploma of Information Technology or equivalent (preferable).
Previous experience as Deskside Support Engineer or similar IT services/support (preferable).
Experience with hardware refresh activities, including laptops and mobiles
Exposure to configuration and troubleshooting of Microsoft Office Suite and utilisation of help desk management and remote assistant tools.
Exposure to PC hardware replacement and repair, enterprise workstation deployment and configuration, troubleshooting client network connectivity issues, and configuration of networked printers.
Excellent customer service and communication skills
Experience with device provisioning, onboarding/offboarding, and asset management
Experience in support for site relocations and decommissioning activities

A note on diversity:

We're committed to building a workplace where people of all genders, cultures, identities, abilities and life experiences feel they belong. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, culturally diverse communities, LGBTQIA+ communities, people with disability, and veterans.

You don't need to meet every requirement to be considered so if this role sparks your interest and you want to help build a better future, we'd like to hear from you. We're committed to a barrier‑free recruitment experience. If you need any adjustments, simply let our Talent Acquisition team know.

Apply Now

Refine Your Search

technical support jobs in west melbourne, vic

IT Technical Support Engineer

Expression of Interest - Systems Administrator - TSPV

IT Support Engineer Level 1

Systems Administrator

Service Desk Analyst (VIC)

Australian Open 2027 Infrastructure Operations Support

Service Desk / Onsite Engineer (MSP)

ICT Service Desk Officer

Information Technology Service Desk analyst (Australia)

Network Support Level 1

Service Desk Coordinator (Managed IT Services)

Service Desk Analyst

Parkville EMR Help Desk Analyst

Desktop Support Technician

Specialist Technician - Technical Support to Schools Program (TSSP)

L1 Helpdesk Technician (VIC)

Desktop Support Officer

IT and Operations Support Officer

ICT System and Field Technician

eLearning Engagement & IT Support Officer

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