In-Demand Customer service representative Jobs in Innaloo, Wa

Member Services Officer
Hostplus —Perth WA
- Full-time
- Administrative experience
- Communication skills
- Wellness program
- Parental leave
ICT Customer Support Officer
Wanneroo Patios —Wangara WA
- $75,000 - $80,000 a year
- Full-time
- In-person
- AI
- Communication skills
Quick Apply
Part Time Customer Service and Sales Assistant
Beacon Lighting —Joondalup WA
- Part-time
- Sales
- Customer service
- Communication skills
- Profit sharing
11d
Customer Care Representative
Victaulic —Perth WA
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance program
Client Services Administrator
RSM —Perth WA
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
6d
Customer Support Specialist
Kinatico —Perth WA
- Monday to Friday
Quick Apply
Customer Service Officer (Member Services Consultant)
Link Group —Perth WA
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Work from home
Guest Service Agent (Casual)
Hilton —Perth WA
- Part-time
- Hospitality
- Communication skills
- Office experience
Internal Sales & Customer Service Representative
PLA Enterprises Pty Ltd T/As Global Packaging and Chefmaster Australia —Kenwick WA
- $28 - $32 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick Apply
6h
Customer Growth Representative
Alinta Energy —Perth WA
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Employee assistance program
Client Services Consultant, Fordham
Perpetual Limited —Perth WA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Membership Consultant - Murdoch & Southern River
Anytime Fitness —Murdoch WA
- Temporary
- CPR Certification
- Sales
- Customer service
- Gym membership
Quick Apply
12d
Customer Service Officer North Fremantle
Qube —North Fremantle WA
- Full-time
- Communication skills
- Employee assistance program
Customer Service Representative
Wesco —Perth WA
- Urgently hiring
- ERP systems
- Microsoft Office
- Communication skills
10d
Customer Care Consultant - Canning Vale WA
Blackwoods —Canning Vale WA
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program
12d
Member Consultant
Defence Bank —Swanbourne WA
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
Quick Apply
Customer Service Representative
WesTrac —Guildford WA
- Monday to Friday
- Customer service
- Conflict management
- Employee stock purchase plan
- Parental leave
4d
Guest Service Agent
Accor Apartments & Realty —Crawley WA
- Part-time
- Hospitality
- Front desk
- Communication skills
Guest Service Agent (Full-Time)
Hilton —Perth WA
- Weekend availability
- Hospitality
- Communication skills
- Office experience
Customer Care Specialist
Epiroc —Perth WA
- On call
- CRM software
- Customer service
- ERP systems
- Parental leave

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Member Services Officer

Hostplus -
Perth WA

Apply Now

Job Details

Full-time

Benefits

Wellness program
Complimentary flu shots
Parental leave
Employee assistance program

Qualifications

Financial planning
Lead generation
Administrative experience
Communication skills

Full Job Description

LocationPerth WA, Australia

Work TypeFull time

Positions1 Position

Published At:19 days ago

Category: Financial Advice and Intermediary

How will you make an impact?

Are you passionate about making a positive impact to our members dignified retirement?

As a Member Services Officer, you will be one of the first points of contact for our members, employers and stakeholders, delivering professional, informative and supportive service through the ServicePlus Centre. You will help members navigate their superannuation journey, including key life events, insurance enquiries, retirement options and day-to-day account needs, ensuring every interaction builds trust and confidence in Hostplus.

The opportunity

We are looking for a Member Services Officer to join our ServicePlus Centre team within Administration & Insurance. In this role, you will provide high-quality service and operational support across a broad range of enquiries, including fund operations, eligibility criteria, benefit entitlements, contributions, consolidations, beneficiary enquiries, insurance claim support and retirement-related matters.

You will work with colleagues across the ServicePlus Centre, Claims Team, Financial Planners and other stakeholders to coordinate documentation, support member requests and contribute to a consistent and positive member experience. You will also help meet individual and team quality, productivity, service and lead generation targets while continuing to build specialist knowledge across superannuation, insurance and retirement.

About you

You are a proactive, member-focused professional who enjoys helping people, solving problems and building strong relationships. You communicate clearly, take pride in delivering accurate and supportive service, and are comfortable working in an environment where care, quality and attention to detail matter.

Previous experience in a customer-focused service environment.
A proactive service mindset, with the ability to build and manage relationships.
Strong written and verbal communication skills.
Knowledge of superannuation and life insurance products, or the ability to develop this knowledge over time.
Administrative or support experience in superannuation, financial planning or a similar field will be highly regarded.
RG146 certification, or the ability to achieve competency within 12 months of commencement.
Resilient, adaptable, and comfortable working in a fast-paced customer-focused environment.
Given the collaborative nature of the role, the successful candidate will be required to work onsite five days per week.

What can we offer you?

Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

We contribute 3% more to your super on top of the standard employer amount
A hybrid and flexible work environment
Dedicated per person development budget to support your growth
Additional paid leave over Christmas and New Year
Additional 5 days paid “flex leave”, so that you can take time out when you need it
20 weeks paid parental leave
Total Wellness Program, including benefits such as free flu shots, comprehensive EAP support, access to medical experts and wellness related events throughout the year
Community service leave
Salary continuance insurance
Access to long service leave at 5 years
Access to subsidised financial advice

Just to name a few!

About us

At Hostplus, we passionately provide around 1.9 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

Our commitment to diversity and inclusion

We are dedicated to creating an inclusive workplace where everyone feels valued and appreciated for being their authentic selves. We celebrate diversity and believe that different backgrounds and experiences enrich our relationships and bring meaningful benefits to our people, our members, and the communities we serve.

We welcome applications from everyone and if you require any adjustments made during the recruitment process, we encourage you to reach out to us at [email protected] and to let us know how we can support.

How do I apply?

If you are interested in this opportunity, please follow the prompts to make an application.

We have a responsibility to act in the best interests of our members. As part of this, all employment offers are subject to the successful completion of pre-employment screening requirements. These include, but are not limited to, a National Police Check, Bankruptcy and Insolvency Check, and verification of qualifications and professional credentials.

Applicants must also have current and unrestricted work rights in Australia, as sponsorship is not available for this role.

Published on 05 Aug 2026, 1:08 AM

Apply Now

Refine Your Search

customer service representative jobs in innaloo, wa

Member Services Officer

ICT Customer Support Officer

Part Time Customer Service and Sales Assistant

Customer Care Representative

Client Services Administrator

Customer Support Specialist

Customer Service Officer (Member Services Consultant)

Guest Service Agent (Casual)

Internal Sales & Customer Service Representative

Customer Growth Representative

Client Services Consultant, Fordham

Membership Consultant - Murdoch & Southern River

Customer Service Officer North Fremantle

Customer Service Representative

Customer Care Consultant - Canning Vale WA

Member Consultant

Customer Service Representative

Guest Service Agent

Guest Service Agent (Full-Time)

Customer Care Specialist

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