In-Demand Builder Jobs in Gold Coast Qld

Ignite BPO Operations Manager - Broadbeach, QLD
Ignite —Broadbeach QLD
- Full-time
- AI
- Communication skills
Customer Specialist
Buildsafe —Arundel QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Employee assistance program
- Gym membership
Quick Apply
4d
Youth Worker - Gold Coast
Anglicare Southern Queensland —Nerang QLD
- Weekend availability
- Remote
- Health insurance
- Work from home
Venue Manager — Pool Club (Pre-Opening)
Andaz Gold Coast —Gold Coast QLD
- Full-time
- Leadership
- Restaurant experience
- Communication skills
Skilled Nail Technician (BIAB & Gel Specialist)
T&A NAILS SPA PTY LTD —Surfers Paradise QLD
- $30 - $38 an hour
- Part-time
- In-person
- Communication skills
- Employee discount
Quick Apply
6d
Landscape Gardener - Vantage Eagleby Hedges
AVID Property Group —Gold Coast QLD
- Full-time
New Home Consultant - Worongary SkyRidge
Plantation Homes —Worongary QLD
- Full-time
- Sales
- Referral program
9d
Contract Administrator
GemLife Administration Pty Ltd —Helensvale QLD
- Full-time
- Administrative experience
2d
Post Construction Cleaning Specialists
The Prestige Cleaning People —Beechmont QLD
STRUCTURAL ENGINEER
MPN —Gold Coast QLD
- Remote
- Microsoft Excel
- Microsoft Office
- Master's degree
- Work from home
Team Member - Front End Support
Bunnings —Burleigh Waters QLD
- Weekend availability
- Café
- Parental leave
2d
Team Member - Repleishment
Bunnings —Burleigh Waters QLD
- Weekend availability
- Café
- Parental leave
2d
Registered Nurse
Pearl Home Care —Gold Coast QLD
- Part-time
- First Aid Certification
- Organisational skills
- Care plans
Residential and Commercial Cleaning Experts
The Prestige Cleaning People —Beechmont QLD
Sales Consultant
99 Bikes —Coomera QLD
- $60,000 - $95,000 a year
- Full-time
- Sales
- Communication skills
- On-the-job training
- Parental leave
Junior Contract Administrator
Hutchinson Builders —Coolangatta QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sales Manager
The Gold Coast Convention and Exhibition Centre —Broadbeach QLD
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Free parking
- Parental leave
Quick Apply
Home Care Workers
Pearl Home Care —Gold Coast QLD
- Part-time
- First Aid Certification
- Communication skills
Forklift Operator
Bunnings —Burleigh Waters QLD
- Weekend availability
- Forklift
- Café
- Parental leave
2d
Sales Account Manager
Sitesec —Gold Coast QLD
- Sales
- Office
- Construction

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builder jobs near gold coast qld

Ignite BPO Operations Manager - Broadbeach, QLD

Ignite -
Broadbeach QLD

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Paid volunteer leave

Qualifications

Scalability
AI
Communication skills

Full Job Description

Job no: 531197
Brand: Ignite
Work type: Full time
Location: Queensland
Categories: Commercial

Ignite BPO Operations Manager

We’re looking for an experienced BPO Operations Manager to oversee end-to-end outsourced operations across multiple divisions and offshore partners.

This role is the key link between internal teams and BPO providers, ensuring strong alignment, effective communication, and high-quality service delivery. Success will come from building trusted relationships, maintaining governance standards, and driving continuous improvement, including the use of AI and automation.

Key Responsibilities:

Manage multiple BPO functions across offshore sites
Act as the central point between internal stakeholders and BPO partners
Oversee KPI, SLA, QA, and performance frameworks
Lead performance reviews and drive continuous improvement initiatives
Ensure processes, SOPs, and workflows remain aligned and up to date
Support and embed change across BPO teams
Identify and implement AI and automation opportunities
Facilitate strong cross-functional collaboration across operations, sales, customer service, and technology
Proven experience managing BPO or outsourced operations
Strong stakeholder management and communication skills
Experience with performance frameworks and governance
Continuous improvement mindset, with exposure to automation/AI initiatives
Able to work across multiple teams and environments
Quarterly travel to offshore BPO sites (3 locations)
High-impact role driving operational excellence and innovation

Key Capabilities, Traits and Success Profile:

Experienced in BPO, outsourced or managed service operations, with a strong foundation in service delivery, vendor management, and operational governance.
Brings proven ability to manage complex, cross-functional stakeholder environments and deliver across customer service, sales, or back-office functions, supported by a solid understanding of KPI, SLA, QA, and performance frameworks.
Skilled at translating strategy into execution and leveraging AI, automation, and workflow optimisation to drive efficiency.
A confident communicator and relationship builder who influences without authority, thrives in fast-paced and ambiguous environments, and remains highly organised, collaborative, and outcome-focused.
Naturally curious and forward-thinking, with a strong interest in innovation and continuous improvement.
Success in this role is demonstrated through strong alignment between internal teams and BPO partners, consistent delivery against KPIs and SLAs, and the ability to maintain efficient, scalable processes that evolve with change.
Issues are proactively identified and resolved, AI and automation initiatives deliver measurable impact, and BPO operations operate as a seamless extension of the business.

What you'll enjoy:

Ongoing skills development, plus occasional escapes to bucket list destinations

Catapult your career across a network of brands and businesses in an evolving industry

✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program

‍

️ Access to industry leading health and well - being programs and financial advisors

Set up shop in a swanky beachfront office in Broadbeach

Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!

Take volunteer leave as part of giving back to the local community

#LI-KP1#IGNT#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Applications close:

Apply Now

Refine Your Search

builder jobs in gold coast qld

Ignite BPO Operations Manager - Broadbeach, QLD

Customer Specialist

Youth Worker - Gold Coast

Venue Manager — Pool Club (Pre-Opening)

Skilled Nail Technician (BIAB & Gel Specialist)

Landscape Gardener - Vantage Eagleby Hedges

New Home Consultant - Worongary SkyRidge

Contract Administrator

Post Construction Cleaning Specialists

STRUCTURAL ENGINEER

Team Member - Front End Support

Team Member - Repleishment

Registered Nurse

Residential and Commercial Cleaning Experts

Sales Consultant

Junior Contract Administrator

Sales Manager

Home Care Workers

Forklift Operator

Sales Account Manager

I want to receive the latest job alert for builder in gold coast qld

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