In-Demand Customer service bank Jobs in Melbourne Vic

Service Advisor
Autosports Group Limited —Doncaster VIC
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Parental leave
- Employee assistance program
Quick Apply
7d
Business Consultant - Onboarding and Delivery
RecordPoint —Melbourne VIC
- $125,000 - $160,000 a year
- Full-time
- Hybrid work
- SharePoint
- AI
- Communication skills
Quick Apply
10d
Relationship Manager
Colonial First State —Melbourne VIC
- Full-time
- Management
- Sales
- Financial services
Home Loan Specialist
BankVic —Melbourne VIC
- Full-time
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
3d
Mortgage Broker
Award Mortgage —Melbourne VIC
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
11d
Payroll and Accounts Officer
Miracle Health Services —Craigieburn VIC
- $32 - $40 an hour
- Part-time
- Microsoft Office
- Finance
- In-person
Quick Apply
Mobile Bankers
Bank of Queensland —Melbourne VIC
- Full-time
- Parental leave
- Employee assistance program
1d
Customer Engineer Specialist Professional
Hitachi —Melbourne VIC
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
Senior Relationship Credit Manager, Emerging Corporate
ANZ Banking Group —Melbourne VIC
- Full-time
- Communication skills
Policy Manager, Group Compliance
NAB —Melbourne City Centre VIC
- Full-time
- Communication skills
1d
Accounts Administrator
Connect2Care —Caulfield South VIC
- $70,000 a year
- Full-time
- CRM software
- Management
- Administrative experience
- Employee assistance program
Quick Apply
11d
Sales Development Representative, SME & Growth
Airwallex —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Communication skills
Sales & Performance Manager
ANZ Banking Group —Docklands VIC
- Full-time
- Leadership
- Communication skills
3d
Fraud Manager
Angle Finance —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- AI
Branch Lending Specialist
Great Southern Bank —Melbourne VIC
- Sales
- Financial services
- Communication skills
1d
Lending Operations Consultant
BankVic —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
11d
Head of Member Operations
Defence Bank —Melbourne VIC
- Temporary
- Financial services
- Leadership
Quick Apply
CHIEF RISK OFFICER
SHK Asia Pacific —Melbourne VIC
- Financial services
10d
Branch Manager
BankVic —Melbourne VIC
- Full-time
- Customer service
- Business development
- Financial services
- Parental leave
Mortgage Broker
Award Global —Melbourne VIC
- $49,900.00 - $156,757.84 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply

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Service Advisor

Autosports Group Limited -
Doncaster VIC

Quick Apply

Job Details

Permanent | Full-time
7 days ago

Benefits

Parental leave
Employee assistance program
Referral program
Insurance services

Qualifications

Customer service
Driver Licence
Organisational skills
Computer skills
Communication skills
Dealership experience

Full Job Description

About Us

Doncaster JLR are owned by Autosports Group (ASG), which is a large listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Autosports Group employs over 3,000+ people across over 100 dealerships located in Australia and New Zealand.

At ASG, our purpose is to drive endless possibilities for our customers, employees, shareholders, and brand partners. Our values—Strive for Excellence, Care, The Village, and Lead Change—guide everything we do. We warmly welcome people of all genders, backgrounds, and situations and are committed to delivering an equal and diverse workplace.

About The Role:

Due to continued growth, we are seeking a Service Advisor to join our high-performing Service team. This customer-facing role is critical to delivering a seamless, premium aftersales experience, acting as the key point of contact between our valued clients and the workshop. You will combine exceptional customer service with strong organisational skills, ensuring transparency, efficiency, and trust throughout the service journey aligned with the luxury brands we represent.

In this role you will:

Act as the primary point of contact for service customers from booking through to vehicle handover
Build strong, long-term relationships with clients by delivering personalised, premium service
Accurately interpret customer concerns and communicate repair requirements to technicians
Prepare and explain service estimates, invoices, and repair recommendations
Coordinate workflow between customers, technicians, and parts to ensure timely completion
Provide regular updates to customers on vehicle progress and approvals
Identify upsell opportunities in line with manufacturer guidelines and customer needs
Ensure compliance with dealership processes, manufacturer standards, and warranty requirements
Maintain accurate customer and vehicle records within the DMS
Collaborate closely with Parts, Sales, and Workshop teams to exceed customer expectations

Our ideal candidate will possess the following:

Previous experience as a Service Advisor in an automotive dealership (prestige brand experience highly regarded)
Strong customer service and communication skills with a professional, polished approach
Excellent organisational and time-management abilities
Ability to thrive in a fast-paced, high-volume service environment
Strong attention to detail and commitment to accuracy
A customer-first mindset with a passion for premium brands
Intermediate computer skills and experience with DMS systems (preferred)
Valid driver’s licence

Why Join Autosports Group?

Accelerated career growth with a defined pathway, and ongoing professional development
ASG Paid Parental Leave to support you and your family
Access to exclusive OEM offers on new vehicles across all dealerships
Access to premium, factory-backed training to keep your skills at the industry forefront
Unlock exclusive retail benefits with major partners like Samsung, Commonwealth Bank and Caffé Molinari on-site and a wellbeing program that includes discounted private health insurance rates with HCF and access to Fitness Passport.
Be part of a truly inclusive culture, championed by our Diversity and Inclusion Council and Women’s Network
Referral bonus incentives for employees and their friends/family
Confidential, free access to our Employee Assistance Program (EAP) for personal and professional support
Enjoy a vibrant team environment with regular team barbecues, social events, and community engagement

Applications are reviewed as they are submitted. Therefore, we encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process. Successful candidates will be required to complete pre-employment checks and hold the appropriate working rights to work in Australia or New Zealand. This includes reference check and background checks and other role-relevant screening where applicable.

Quick Apply

Refine Your Search

customer service bank jobs in melbourne vic

Service Advisor

Business Consultant - Onboarding and Delivery

Relationship Manager

Home Loan Specialist

Mortgage Broker

Payroll and Accounts Officer

Mobile Bankers

Customer Engineer Specialist Professional

Senior Relationship Credit Manager, Emerging Corporate

Policy Manager, Group Compliance

Accounts Administrator

Sales Development Representative, SME & Growth

Sales & Performance Manager

Fraud Manager

Branch Lending Specialist

Lending Operations Consultant

Head of Member Operations

CHIEF RISK OFFICER

Branch Manager

Mortgage Broker

I want to receive the latest job alert for customer service bank in melbourne vic

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