About BankVic:
BankVic is the member-owned bank for those who serve our communities — police, emergency, and health workers. We exist to help our members and communities go further in life, by living our values: Together, Honest, and Brave.
As a smaller bank, we offer something bigger — personal service, meaningful relationships, and real impact. We focus on individuals, tailoring support to help each person achieve their goals.
Our size also means broader opportunities for our people. You’ll gain exposure across the organisation and be part of work that matters.
If you're looking for more than just a job, if you want purpose, connection, and the chance to make a difference, BankVic is your smaller bank of bigger opportunity.
The Role:
As a Home Loan Specialist at our City West branch, you’ll build and strengthen relationships with new and existing BankVic members by understanding their financial needs and providing tailored lending solutions.
From initial enquiry through to settlement, you’ll guide members through the home lending journey, delivering a seamless, end-to-end experience that supports and enhances their financial wellbeing.
Key responsibilities:
- Manage home loan enquiries end-to-end (application to settlement)
- Conduct phone, virtual and in-branch appointments
- Build strong relationships with new and existing members
- Generate new business through referrals and outbound activity
- Optimise opportunities to cross sell through needs-based conversations
- Educate members on products, services and digital banking
- Maintain compliance with lending regulations and internal policies
What you will bring:
- Home lending experience across the full loan lifecycle
- Strong understanding of lending and responsible lending obligations
- Knowledge of financial services regulations (AFSL, ACL, NCCP)
- Proven ability to build relationships and drive business growth
- Customer-first mindset with strong communication skills
- Ability to manage multiple priorities with attention to detail
What we can offer:
- Discounts and savings off a range of our products and services.
- Access to additional five days of leave.
- Ambulance Victoria Membership.
- Employee assistance program.
- 2 days paid volunteer leave.
- Generous parental leave provisions.
- Ongoing professional development with access to study leave.
- Reward and recognition program.
At BankVic, we believe that diversity and inclusion make us stronger.
We value the unique perspectives and experiences each person brings to our team. If you require any support or adjustments during the recruitment process, please let us know, we're here to help make your application experience as smooth as possible.
Even if you don’t meet every requirement listed, we encourage you to apply. Your potential and passion matter just as much as your qualifications, and you might be exactly who we’re looking for.
If you’re seeking to make a difference and find purpose in your work, it’s time to join us at BankVic.
click apply.
Applications close
Thursday, 9 July 2026 (although we encourage you to apply today, as we review applications as they come in and reserve the right to close applications early).
Note: as part of our recruitment process, we require successful candidates to undertake background checks.
BankVic are managing this opportunity in-house, so we kindly ask that recruitment agencies do not share unsolicited applications or contact the hiring manager. 