In-Demand Trustee Jobs in Parramatta, Nsw

Claims Administrator
Insignia Financial Ltd —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- Financial services
8d
Senior Manager Advice Governance
AMP Limited —Sydney NSW
- Full-time
- Presentation skills
- Financial services
- AI
Senior Case Manager
Insignia Financial Ltd —Sydney NSW
- Full-time
- Organisational skills
- Communication skills
8d
Operational Risk Manager, Line 1
HUB24 —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Parental leave
9d
Regional Property Manager
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Communication skills
- Work from home
Group Pricing Analyst Contract
MetLife —Sydney NSW
- Temporary
- Microsoft Excel
- Analysis skills
- Machine learning
- Parental leave
- Employee assistance program
Client Manager, Responsible Entity Services – Perpetual Corporate Trust
Perpetual Limited —Sydney NSW
- Up to $133,000 a year
- Full-time
- Management
- Administrative experience
- Financial services
- Work from home
Senior Procurement Officer
NSW Trustee and Guardian —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Parental leave
- Employee assistance program
7d
Payroll Manager, Perpetual Wealth
Perpetual Limited —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Finance
- Work from home
Senior Manager, Investment Operations, Perpetual Wealth Management
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Research
- Analysis skills
- Work from home
9d
Administrator
Perpetual Limited —Sydney NSW
- Full-time
- Administrative experience
- Communication skills
- Time management
- Work from home
5d
Claims Care Case Manager
MetLife —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- AI
- Parental leave
- Employee assistance program
Senior Manager Insurance
AMP Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Product management
- Financial services
12d
Financial Accountant (Finance Analyst)
Perpetual Limited —Sydney NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
- Work from home
Senior Compliance Officer
PIMCO —Sydney NSW
- Full-time
- Research
- Analysis skills
- Financial services
Paraplanner, Perpetual Wealth Management
Perpetual Limited —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Work from home
Performance Analytics Manager
Apex Group —Sydney NSW
- Full-time
- Microsoft Excel
- Office experience
9d
Financial Analyst (Management Accountant)
Secure Parking —North Sydney NSW
- From $100,000 a year
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
6d
Procurement Specialist (Vendor Manager), Perpetual Wealth
Perpetual Limited —Sydney NSW
- Full-time
- Finance
- Bachelor's degree
- No degree
- Work from home
9d
Senior Research Analyst
Perpetual Limited —Sydney NSW
- Full-time
- Research
- Finance
- Master's degree
- Work from home
8d

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Claims Administrator

Insignia Financial Ltd -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
8 days ago

Qualifications

Customer service
Administrative experience
Financial services
Communication skills

Full Job Description

Date: 18 Aug 2026

Location:
SYDNEY, NSW, AU, 2000

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Employment Type: Permanent Full Time
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A career that works for you
Helping around 2 million Australians do more with their money
Together, we’re making it happen

The opportunity to join our team

Join our Trustee Claims team as a Claims Administrator and play an important role in supporting members through some of life's most challenging moments. This role combines customer service excellence with strong administrative capability, ensuring claims are established accurately, progressed efficiently and managed with care from start to finish. Working closely with Claims Associates and key stakeholders, you will be a trusted point of contact for members, beneficiaries and claimants, helping deliver a positive and empathetic claims experience. You'll thrive in a fast-paced environment where attention to detail, compassion and effective communication are highly valued. This is an excellent opportunity for someone who enjoys helping people while building their career within financial services, insurance or claims administration.

Key Responsibilities:
Manage daily claims administration activities, including claim setup, inbox management, record keeping and data maintenance.
Support the assessment and decision-making of fast-track claims within agreed service standards.
Issue documentation, action requests and coordinate information required to progress claims efficiently.
Act as a key point of contact for members, beneficiaries and claimants, providing clear and timely updates throughout the claims journey.
Monitor claim progress and follow up outstanding requirements with members, insurers and other stakeholders.
Maintain accurate claim records and ensure all information is captured and managed in line with policies and procedures.
Collaborate closely with Claims Associates, insurers, administrators and internal teams to support timely claim outcomes.
Conduct customer feedback surveys and contribute to continuous improvement of the claims experience.

What you will bring:
Experience in a customer service, administration or support-focused role, ideally within insurance, financial services or claims environments.
Strong administrative skills and the ability to manage a high-volume workload with competing priorities.
Excellent attention to detail and a commitment to delivering accurate, high-quality work.
Outstanding communication skills with the ability to demonstrate empathy, professionalism and clarity in every interaction.
Confidence engaging with customers over the phone, including navigating sensitive conversations with care and compassion.
Strong problem-solving skills and the ability to interpret information, policies and documentation accurately.
Proven ability to build positive relationships with customers, stakeholders and team members.
A proactive mindset, strong technical aptitude and a willingness to learn and adapt in a changing environment.

To Apply

Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.

Apply Now

Refine Your Search

trustee jobs in parramatta, nsw

Claims Administrator

Senior Manager Advice Governance

Senior Case Manager

Operational Risk Manager, Line 1

Regional Property Manager

Group Pricing Analyst Contract

Client Manager, Responsible Entity Services – Perpetual Corporate Trust

Senior Procurement Officer

Payroll Manager, Perpetual Wealth

Senior Manager, Investment Operations, Perpetual Wealth Management

Administrator

Claims Care Case Manager

Senior Manager Insurance

Financial Accountant (Finance Analyst)

Senior Compliance Officer

Paraplanner, Perpetual Wealth Management

Performance Analytics Manager

Financial Analyst (Management Accountant)

Procurement Specialist (Vendor Manager), Perpetual Wealth

Senior Research Analyst

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