In-Demand Customer service supervisor Jobs in Parramatta, Nsw

Assistant Restaurant Manager- McDonald's Auburn West
RobanLou Pty Ltd —Auburn NSW
- $80,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
Quick Apply
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Club Experience Officer South Pacific & Philippines
Rotary International —Norwest Business Park NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Relocation assistance
- Employee assistance program
Quick Apply
Duty Manager - Baulkham Hills Sports
Bankstown Sports Club —Baulkham Hills NSW
- Weekend availability
- Hospitality
- Management
- Customer service
- Annual leave
Quick Apply
7d
Retail Sales Assistant
Paire —Sydney NSW
- $33 - $45 an hour
- Part-time
- Customer service
- POS
- In-person
- Employee discount
Quick Apply
Google Hospitality Careers Interview Day
Compass Group Australia —Sydney NSW
- $27.47 - $38.32 an hour
- Part-time
- Hospitality
- Leadership
- Kitchen experience
Pit Crew
Electric Indoor Go-Karting —Moore Park NSW
- Weekend availability
- Hospitality
- Management
- Customer service
Quick Apply
Supervisor
Specsavers Pty. Ltd. —Parramatta NSW
- Full-time
- Leadership
Opening Team Leader - Franchise
DOPA Rouse Hill —Rouse Hill NSW
- $65,000 - $66,500 a year
- Part-time
- Hospitality
- Management
- Customer service
- Employee discount
- Free food
Quick Apply
21h
Café Supervisor
Sandall & Co —Parramatta NSW
- Up to $60,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- On-the-job training
- Employee discount
Quick Apply
5d
Team Member
Ultimate Fried Chicken —Granville NSW
- $27.81 - $34.76 an hour
- Part-time
- Hospitality
- POS
- In-person
- On-the-job training
Quick Apply
Fleet and Workshop Officer
Cumberland Council —Guildford NSW
- $1,836.08 - $2,111.49 a week
- Full-time
- Microsoft Excel
- Sales
- Research
- Health insurance
- Annual leave
5d
Customer Service Supervisor
ICC Sydney —Sydney NSW
- Call employer
- Customer service
- Supervising experience
- Communication skills
- Health insurance
- Parental leave
14d
Delivery driver for Hospitality industry and E-commerce
Osawa Enterprises —Strathfield South NSW
- From $31 an hour
- Monday to Friday
- In-person
- Employee discount
Quick Apply
Shift Supervisor Westpoint Blacktown
Zeus Street Greek —Westpoint Blacktown NSW
- Day shift
- Hospitality
- Management
- Customer service
Shift Leader
Guzman y Gomez —Wetherill Park NSW
- Part-time
- Supervising experience
- Leadership
Quick Apply
Shift Leader GYG Baulkham Hills
Guzman y Gomez —Baulkham Hills NSW
- Part-time
- Supervising experience
- Leadership
Quick Apply
Assistant Store Manager - Supercheap Auto Wetherill Park
Supercheap Auto —Wetherill Park NSW
- Weekend availability
- Management
- Customer service
- Supervising experience
- Parental leave
Quick Apply
Reception Supervisor
Compass Group Australia —Sydney NSW
- $75,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Parental leave
14d
Machine Operator (Bindery Department)
Pegasus Media & Logistics Pty Limited —Blacktown NSW
- $30 - $36 an hour
- Full-time
- In-person
- Manufacturing
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
11d

I want to receive the latest job alert for customer service supervisor in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service supervisor jobs near parramatta, nsw

Assistant Restaurant Manager- McDonald's Auburn West

RobanLou Pty Ltd
Auburn NSW

Quick Apply

Job Details

Full-time
$80,000 a year

Qualifications

Hospitality
Management
Management
First Aid Certification
Staff training
Restaurant industry
Diploma
Business
Associate degree
Leadership
Communication skills
Advanced diploma

Full Job Description

Robanlou Pty Ltd operates multiple McDonald’s Family Restaurants in the Parramatta region of Sydney.

Given the needs of the business, we now require a Assistant Restaurant Manager to join our busy team. The successful candidate will be required to work out of our premises at McDonald’s Auburn West, Auburn NSW.

The duties and responsibilities of the Store Manager position include:

Operational Management:

Manage daily store operations in alignment with McDonald’s operational standards and Standard Operating Procedures (SOPs).
Oversee all front-of-house and back-of-house activities including product flow, food safety, kitchen efficiency, and shift execution.
Monitor compliance with HACCP protocols, WHS legislation, and internal audit frameworks

· Prepare for and lead internal and external audits, ensuring all compliance documentation is current and fully auditable.

· Implement, monitor, and review compliance registers, risk controls, and operational checklists.

Industrial Relations & Award Compliance

Ensure all employment practices comply with the Fast Food Industry Award 2020, including:
Overseeing rostering in line with ordinary hours, penalties, and break entitlements
Managing and complying with the children and young person’s employment legislation.
Record-keeping and payroll compliance

Financial & Inventory Oversight

Monitor and report on KPIs such as sales growth, COGS, wastage, and labour-to-sales ratio.
Manage budgets, including cost forecasting and P&L accountability.
Lead inventory control using digital stock management systems, ensuring loss prevention and supplier compliance.

Team Development & Leadership Pipeline

Lead structured training programs aligned with McDonald’s L&D frameworks to upskill shift leaders, supervisors, and assistant managers.
Establish performance goals, deliver coaching feedback, and support succession planning initiatives.
Promote a compliant, safe, and inclusive work environment in line with McDonald’s policies and the Fair Work Act.

Customer Experience & Quality Control

Implement customer service standards and training programs to ensure consistent delivery of high-quality service.
Address customer escalations through structured complaint management and root cause analysis.

Required Qualifications & Skills

Associate Degree, Advanced Diploma, or Diploma in Management, Business, or Hospitality AND at least 1 year of relevant industry experience; OR
At least 3 years full-time relevant experience in a compliance-led management role within the QSR, hospitality, or retail sectors.

In addition to the above, the ideal candidate will have:

Working knowledge of the Fast Food Industry Award 2020 and experience in implementing award-based compliance.

· Current and valid Food Safety Supervisor Certificate (required).

· Current First Aid Certificate (HLTAID011) and Fire Safety Certificate (or willingness to obtain prior to commencement).

· Proficiency with operational systems such as InMoment, BrandM8.

· Experience preparing for or managing compliance audits, risk reviews, and workplace investigations.

· Strong leadership, communication, and people development skills, particularly with training and mentoring upcoming management staff.

· High attention to detail with a proactive, solutions-focused mindset.

A base salary of $80,000 per annum (plus superannuation) will be offered to the successful candidate.

How to Apply

If you're a safety-conscious, compliance-savvy leader who thrives in structured environments and enjoys developing people and processes, we encourage you to apply.

Please send your CV and cover letter to [email protected]

Pay: $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in parramatta, nsw

Assistant Restaurant Manager- McDonald's Auburn West

SVP Client Delivery & Regional Lead APAC

Club Experience Officer South Pacific & Philippines

Duty Manager - Baulkham Hills Sports

Retail Sales Assistant

Google Hospitality Careers Interview Day

Pit Crew

Supervisor

Opening Team Leader - Franchise

Café Supervisor

Team Member

Fleet and Workshop Officer

Customer Service Supervisor

Delivery driver for Hospitality industry and E-commerce

Shift Supervisor Westpoint Blacktown

Shift Leader

Shift Leader GYG Baulkham Hills

Assistant Store Manager - Supercheap Auto Wetherill Park

Reception Supervisor

Machine Operator (Bindery Department)

I want to receive the latest job alert for customer service supervisor in parramatta, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected