In-Demand Customer service representative Jobs in Ellenbrook, Wa

Customer Service Representative
Alinta Energy —Perth WA
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance program
6d
Customer Growth Representative
Alinta Energy —Perth WA
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Employee assistance program
Front Office Guest Service Agent (Part Time) - Holiday Inn West Perth
Holiday Inn —Perth WA
- Part-time
- Front desk
- Communication skills
- Office experience
- Parental leave
Guest Service Agent (Casual)
Hilton —Perth WA
- Part-time
- Hospitality
- Communication skills
- Office experience
Customer Service Officer (Member Services Consultant)
Link Group —Perth WA
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Work from home
Customer Service Representative
Wesco —Perth WA
- Urgently hiring
- ERP systems
- Microsoft Office
- Communication skills
9d
Customer Sales & Service - Repco Banksia Grove - Casual
Repco —Banksia Grove WA
Quick Apply
Reddy Express Middle Swan - Customer Service Representative
OTR —Middle Swan WA
- Weekend availability
- Customer service
2d
Customer Service Representative
KG Talent —Kewdale WA
- $70,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Employee discount
Quick Apply
4d
Customer Sales & Service - Repco Osborne Park - Casual
Repco —Osborne Park WA
Quick Apply
Guest Service Agent (Full-Time)
Hilton —Perth WA
- Weekend availability
- Hospitality
- Communication skills
- Office experience
Customer Service Representative and In store pool (Bulky goods experience and pool shop)
Clark Rubber Joondalup —Joondalup WA
- $54,952.56 - $80,000.00 a year
- Part-time
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
7h
Customer Care Specialist
Epiroc —Perth WA
- On call
- CRM software
- Customer service
- ERP systems
- Parental leave
Member Support Consultant
Goodlife Health Clubs —Perth WA
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
Customer Service Agent
Heidelberg Materials —Perth WA
- Full-time
- Construction experience
- Annual leave
- Parental leave
Customer Service Coordinator - HospEquip (Fixed Term Contract)
Device Technologies Australia —Perth WA
- Full-time
- CRM software
- Management
- Customer service
Ocean Freight Customer Service Representative
Toll Group —Perth WA
- Full-time
- Management
- Customer service
- Microsoft Office
Customer Sales & Service - Repco Wangara - Casual
NAPA Auto Parts —Wangara WA
Member Services Consultant
Royal Automobile Club of WA —West Perth WA
- Full-time
- Sales
- Customer service
Customer Sales & Service - Repco Banksia Grove - Casual
NAPA Auto Parts —Banksia Grove WA

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Customer Service Representative

Alinta Energy -
Perth WA

Apply Now

Job Details

Permanent | Full-time
6 days ago

Benefits

Employee assistance program
Paid volunteer leave

Qualifications

Customer service
Communication skills

Full Job Description

Build a rewarding career delivering exceptional customer service
$71,500 inc Super + 10% annual bonus eligibility
Hybrid working | Energy Discounts | Career Growth Opportunities

Alinta Energy is one of Australia’s biggest energy retailers, generators and developers with over 1.1 million customers. Australia’s energy system is undergoing the biggest transformation in its history and we’re right there with it. We’re investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.

About the role

As a Customer Service Representative, you'll work in our inbound contact centre, helping customers over the phone with a wide range of enquiries related to their energy account.

No two conversations are the same. One call might involve helping a customer move house and connect their energy, while the next could involve setting up a payment plan, resolving a billing enquiry, or supporting a customer experiencing financial hardship.

You'll spend most of your day speaking with customers, navigating multiple systems and finding solutions that deliver a positive outcome in a fast-paced contact centre environment. Some calls are straightforward, while others require patience, empathy and strong problem-solving skills. You'll be supported with comprehensive training, ongoing coaching and a collaborative team environment to help you build confidence and succeed in the role.

Why you’ll love working here

At Alinta Energy, we’re taking real action to deliver reliable and sustainable energy for Australia - and that practical approach runs through everything we do. You’ll get clear direction, genuine flexibility, and the support you need to grow, all while working on projects that make a lasting difference. We’re big enough to create impact, but small enough that your ideas and effort will always be seen.

There are plenty of other great benefits of working for Alinta Energy, including hybrid working, energy discounts, an Employee Assistance Program (EAP), a paid volunteer day each year, fully stocked kitchens, and lots more.

What you’ll do

Deliver exceptional customer service by resolving enquiries on the first call and exceeding key performance metrics.
Engage in quality conversations that reflect our customer experience principles and support vulnerable customers with empathy and care.
Take ownership of customer queries, identify repeat call drivers, and ensure compliance with relevant policies and procedures.
Handle challenging conversations with professionalism, referring customers to appropriate support channels when needed.
Participate in training and upskilling sessions to stay aligned with evolving business needs.
Foster positive relationships with stakeholders to drive meaningful customer outcomes.

Your experience

Experience in a customer service role.
Contact centre experience is welcome but not essential.
Strong verbal and written communication skills.
Comfortable using multiple computer systems while speaking with customers.
Ability to remain calm, resilient and professional during challenging conversations.
Able to build rapport quickly and communicate confidently over the phone.
Collaborative team player with a proactive approach to learning and development.

Please note this role requires full working rights within Australia.

If you’re a great communicator who enjoys helping customers and working with others, this role could be a great fit for you.

Like what you’re seeing?

If you like the sound of this, and you’ve got experience in a similar role, we’d love to talk to you. Come and discover better together with Alinta Energy.

We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.

If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.

Our Diversity Commitment

Alinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing women’s careers.

We look forward to hearing from you.

Closing date: Friday 4th September 11.55pm AWST

Apply Now

Refine Your Search

customer service representative jobs in ellenbrook, wa

Customer Service Representative

Customer Growth Representative

Front Office Guest Service Agent (Part Time) - Holiday Inn West Perth

Guest Service Agent (Casual)

Customer Service Officer (Member Services Consultant)

Customer Service Representative

Customer Sales & Service - Repco Banksia Grove - Casual

Reddy Express Middle Swan - Customer Service Representative

Customer Service Representative

Customer Sales & Service - Repco Osborne Park - Casual

Guest Service Agent (Full-Time)

Customer Service Representative and In store pool (Bulky goods experience and pool shop)

Customer Care Specialist

Member Support Consultant

Customer Service Agent

Customer Service Coordinator - HospEquip (Fixed Term Contract)

Ocean Freight Customer Service Representative

Customer Sales & Service - Repco Wangara - Casual

Member Services Consultant

Customer Sales & Service - Repco Banksia Grove - Casual

I want to receive the latest job alert for customer service representative in ellenbrook, wa

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