In-Demand Phone consultant Jobs in Perth, Wa

Business Sales & Service Consultant
Telstra Business Technology Centre Perth South —Perth WA
- Full-time
- Customer service
- Administrative experience
- POS
10d
Sales Representative
Healthengine —Perth WA
- Full-time
- Hybrid work
- Sales
- Salesforce
- Wellness program
- Parental leave
Quick Apply
Membership Sales Consultant
Next Gen Health & Lifestyle Clubs —Kings Park WA
- Sales
- Customer service
- Communication skills
- On-the-job training
3d
Associate Photographer
Domain Group —Perth WA
- Weekend availability
- Microsoft Office
- No degree
- Outdoor work
Contracts Administrator - Perth WA (Brisbane considered)
HTS —Perth WA
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Membership Manager | Hillarys
Goodlife Health Clubs —Hillarys WA
- From $80,000 a year
- Full-time
- Sales
- Customer service
- First Aid Certification
- Gym membership
Quick Apply
1d
Level 2 Engineer (ICT Support Officer)
Integrated ICT —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Azure
Quick Apply
Sales Consultant- Ambius
Rentokil Initial —Perth WA
- Full-time
- Sales
- Negotiation
Quick Apply
Associate Photographer
CoStar Group —Perth WA
- Weekend availability
- Microsoft Office
- No degree
- Outdoor work
Senior Technical Customer Support Engineer - Australia
ClickHouse —Perth WA
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
12d
Rehabilitation Consultant - Allied Health (First Nations Identified Role)
Konekt —West Perth WA
- Full-time
- Hybrid work
- Health insurance
- Parental leave
Quick Apply
Field Research Associate - Perth
Domain Group —Perth WA
- Microsoft Office
- Education
- Bachelor's degree
Technical Consultant, MEC Team - Mining, Energy, Commercial
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- AWS
- Bachelor's degree
- AI
Field Research Associate - Perth
CoStar Group —Perth WA
- Full-time
- Microsoft Office
- Education
- Bachelor's degree
Clinical Consultant OT
Concentric —Perth WA
- Full-time
- Research
- Leadership
- Work from home
- Employee assistance program
3d
Senior Business Analyst – Planning and Forecasting
Access Analytic —Perth WA
- Microsoft Excel
- Budgeting
- AI
Valve & Process Specialist
Winnellie Hydraulics —Perth WA
- Remote
- ERP systems
- Communication skills
Principal - Contaminated Lands
Tetra tech Ltd. —Subiaco WA
- Hybrid work
- Recruiting
- In-person
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply

I want to receive the latest job alert for phone consultant in perth, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

phone consultant jobs near perth, wa

Contract Administrator jobs in Perth WA

Sales Representative jobs in Perth WA

Business Consultant jobs in Perth WA

Research Associate jobs in Perth WA

Sales Consultant jobs in Perth WA

Senior Business Analyst jobs in Perth WA

Support Engineer jobs in Perth WA

Recruitment Consultant jobs in Melbourne Vic

Junior Travel Consultant jobs in Austral Nsw

Rehabilitation Consultant jobs in Northern Territory

Rehabilitation Consultant jobs in Rozelle Nsw

Membership Consultant jobs in Padstow Nsw

Rehabilitation Consultant jobs in Bonnyrigg Nsw

Gym Membership Consultant jobs in Moorebank Nsw

Rehabilitation Consultant jobs in Perth Wa

Contract Administrator jobs in Arncliffe Nsw

Contract Administrator jobs in Minchinbury Nsw

Receptionist Administrator jobs in Minto Nsw

Contract Accountant jobs in Dandenong Vic

3 Month Contract jobs in Sydney Nsw

Business Sales & Service Consultant

Telstra Business Technology Centre Perth South
Perth WA

Apply Now

Job Details

Permanent | Full-time
10 days ago

Qualifications

Web accessibility
Customer service
Sales administration
Administrative experience
POS
Time management

Full Job Description

Employment Type

Permanent

Closing Date

20 Aug 2026 11:59pm

Job Title

Business Sales & Service Consultant

Job Summary

Job Description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

What is the focus of the role?

As a TBTC Customer Sales and Service Consultant you will be responsible for managing customer service and sales enquiries and provisioning orders for Telstra’s medium business and business plus customers.

What We Offer

Performance-related pay
Access to thousands of learning programs so you can level-up
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop + mobile phone + plan paid for)

About the role

You will have exceptional customer service, administration, and time management skills with the ability to trouble shoot and manage multiple deadlines and priorities whilst committing to customer excellence.

Providing exceptional customer service to new and existing Telstra medium and Business plus customers
Processing and provisioning all customer orders.
Meet and greet customers who visit the TBTC.
Managing the sales and ordering process
Managing Point of sale (POS) in the TBTC including cash handling and order processing.
Handle inbound customer service and simplex sales queries by phone & face to face.
Manage tickets and process customer workflows.
Responsible for stock ordering process and regular stock take.
Handling complaints and escalations
Solving complex billing enquiries
Support our Business Technology Advisers and Account Managers and pass on leads.
Develop capability and technology knowledge of Telstra business products and services.
Take accountability for managing inbound/outbound customer service contracts, responding to queries and escalating complaints and leads to more experienced team members as required, to ensure timely mediation and positive customer experiences.
Authentically collaborate with peers, team members and key stakeholders across the TBTC channel (e.g. Field Sales Team and internal Telstra team) to support the identification and qualification of leads.
Meet individual and team sales and performance KPIs.
Continue to upskill and develop capability and knowledge across Telstra’s portfolio of products and business solutions.
Identify areas of improvement and actively embrace change and technology to better support our business customers.

This will be performed in TBTC Perth South WA.

About you

Minimum 2 years in a customer service, sales administration, or provisioning role
Telco or ICT experience
Understand the business plus and Telstra SMB customer.
Provisioning experience and understanding of O2A process
Ability to meet SLAs and key performance metrics.
Demonstrated commitment to relationship building and working in partnership with key stakeholders.
Excellent communicator with strong interpersonal, engagement and presentation skills
Adaptable to change with strong problem‑solving abilities
Show initiative, embrace and adopt new technology and methodologies that can positively impact customer experience.
Experience with Mobile, Broadband, Cisco, Microsoft and Checkpoint products and solutions.

It’s highly encouraged to include your CV to support your application.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment.

Apply Now

Refine Your Search

phone consultant jobs in perth, wa

Business Sales & Service Consultant

Sales Representative

Membership Sales Consultant

Associate Photographer

Contracts Administrator - Perth WA (Brisbane considered)

Membership Manager | Hillarys

Level 2 Engineer (ICT Support Officer)

Sales Consultant- Ambius

Associate Photographer

Senior Technical Customer Support Engineer - Australia

Rehabilitation Consultant - Allied Health (First Nations Identified Role)

Field Research Associate - Perth

Technical Consultant, MEC Team - Mining, Energy, Commercial

Field Research Associate - Perth

Clinical Consultant OT

Senior Business Analyst – Planning and Forecasting

Valve & Process Specialist

Principal - Contaminated Lands

I want to receive the latest job alert for phone consultant in perth, wa

Related Searches

Explore jobs in more locations

Employment Type

Closing Date

Job Title

Job Description

Job Seeker Tools

Employer Tools

Browse

Stay Connected