The Opportunity
Are you a highly skilled and customer-oriented professional passionate about delivering Virtualization Solutions and driving operational excellence in enterprise cloud infrastructure? If so, consider joining us at Nutanix as a Services Consultant. This role offers the unique opportunity to be at the forefront of our Consulting Services, experiencing both personal and team growth that will inspire you to reach new heights. Be a part of Nutanix's mission to ensure the success of our industry-leading clients and deliver exceptional customer experiences.
About the Team
As a potential job applicant considering a role at Nutanix, you would be joining the Professional Services Delivery team as part of a global organisation. You would be delivering cutting-edge Day-one IT Virtualization Consulting Services. The team culture is focused on providing value that exceeds customer expectations and aims to shorten the return on investment for Nutanix’s clients. You will be able to work with a talented and dedicated team that collaborates closely to achieve common goals.
You will report to the Services Delivery Leader and work with customers primarily in Canberra as well as wider ANZ region. At times, you will also have the opportunities to work with APJ customers on need basis. The role may require 20-40% travel, including visits to domestic client sites. There may also be exciting opportunities to travel overseas for internal team events or training sessions, providing a global perspective and fostering cross-cultural collaboration within the organization.
Your Role
The Nutanix Professional Services team delivers a strong influence on the success of each Nutanix implementation by its customers. The Services function ensures success by engaging with customers in the pre-sales and post-sales stages by assisting in their software-defined data center (SDDC) strategy and architecture. Besides helping customers implement Nutanix products successfully, the Services team, working with our partners, ensures customer success in fully implementing their virtualized and software-defined data centers. The Nutanix Services Consulting function includes assessment, design, implementation, integration and automation services as well as project management.
Responsibilities
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Billable Project work 70-80% of time.
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Conduct customer-focused workshops and explain product benefits
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You will take ownership of business outcomes of virtualization projects through requirements capture and technical governance.
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You will craft detailed design documents and perform hands-on implementation work
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You will work with our project managers on the project budget and all aspects of efficient delivery
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Provide pre-sales support as a Subject-Matter Expert
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Interactively whiteboard solutions with customers and create comprehensive documentation
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Lead client escalations and work with engineering on product improvement.
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You can display commercial awareness by identifying future services opportunity within a project or customer
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You actively drive practice activities such as the development of standard methodologies, intellectual property capture and creation, quality assurance, and peer reviews
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You maintain current knowledge of the entire Nutanix product stack.
What You Will Bring
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A minimum of 8 years of experience as consultant in the storage, virtualization, VDI, or cloud space.
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Experience to architect complex data center solutions with multi-site cloud architectures from the ground up
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Deep understanding of virtualization technologies (VMware, KVM, Hyper-V)
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Deep understanding of storage fabrics and technologies like SAN, NAS, file, block and object storage services, DFS.
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Good understanding of data protection technologies like replication, snapshot, backup, restore, etc.
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Ability to independently analyze and diagnose highly complex networking problems across different platforms. Understanding of datacenter network fabric topologies and common architecture (both L2/L3 based), firewall, Ethernet, Radius, etc.
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Ability to be technically hands-on in servicing the requirements of a client.
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Robust customer relationship attitude with a focus on customer satisfaction
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A Nutanix NCP/NCS or VMware VCAP would be highly regarded.
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High level of comfort performing whiteboarding sessions and PowerPoint presentations, create best practice white papers.
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Australian Citizen with NV1 Clearance is a must; NV2 clearance is preferred.
Preferred Qualifications:
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Prior Nutanix Design and deployment experience
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Strong understanding and hands-on experience with Kubernetes is highly valued.
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High comfort level using one or more automation tools or orchestration frameworks such as VMware vCO, Microsoft Systems Center Orchestrator, PowerShell, Python, Bash, Puppet, Chef, OpenStack – desirable but not mandatory.
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Deep understanding of software-defined storage with a particular focus on distributed storage.
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Experience with Microsoft Virtualization Technologies and/or Azure pack.
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AWS certified solutions professional.
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Desktop Virtualization technologies such as Citrix Xen Desktop and VMware Horizon View.
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Migration of workload, both P2V and V2V.
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Experience in network virtualization with a focus on NSX or ACI
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Experience in virtualizing enterprise applications (SQL, Exchange, Oracle).
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Industry certifications such as MCSA, MCSE, VCAP, VCIX, CCNA, CCIA and RHCE.
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A Bachelor’s Degree in Engineering, Computer Science, or Information Systems.
How we work
This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. You may be required to deliver services onsite at customer premises or remotely depending on the specific engagement needs. Additional team-specific guidance and norms will be provided by your manager.
