About the role:
The Assistant Correspondence Coordinator will work within the Office of the Deputy Director General (ODDG). The Office of the Deputy Director-General (ODDG) is responsible for supporting the Deputy Director-General (DDG) and executive leadership members to deliver health workforce reform across the health system. The team provides coordinated, comprehensive and accurate advice for the Director-General, the Minister for Health and Ambulance Services and other key health service stakeholders.
As an Assistant Correspondence Coordinator, you will be responsible for:
- Managing all incoming and outgoing correspondence for multiple Branches.
- Preparing and editing outgoing Divisional correspondence to ensure accurate, timely and relevant information is provided.
- Assisting Divisional staff to understand correspondence processes and standards and to provide high level and confidential administrative, human resource and project support to the Division as required.
Other key responsibilities include:
Utilise an effective records management system such as Content Manager, (eDRMS) to implement efficient correspondence workflows and tracking.
Liaise and negotiate timeframes and/or escalate with supervisor within the Division to ensure correspondence is completed in a timely manner in accordance with agreed processes, standards and guidelines.
Liaise, negotiate and consult with senior management and officers across the Division to ensure correspondence is completed in a timely manner; maintaining effective relationships with team members, and internal and external clients and stakeholders.
Liaise with other departmental correspondence teams to ensure correspondence is completed in a timely manner; in accordance with agreed processes, standards and guidelines.
Contribute to improvements to the correspondence work systems, procedures and guidelines to ensure timeframes are met.
Role fit:
The ideal candidate for this role will demonstrate the ability to manage high volumes of incoming and outgoing correspondence with precision, including proofreading and editing to ensure accuracy and professionalism. You will consistently produce high-quality work that supports team outcomes, backed by strong written and verbal communication skills and the interpersonal capability to work effectively with colleagues and stakeholders. The role requires someone who can operate autonomously, exercise sound judgement in the absence of decision-makers, and confidently set priorities to meet deadlines and adapt to changing team needs. High-level administrative support skills, along with the ability to self-motivate and collaborate within a team environment, are essential for success.
Why work for us:
Competitive salaries
36.25 hour full-time work week
Career development opportunities
Employee wellbeing programs
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply?
For further information on how to apply please review the attached Role Description.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
