In-Demand Manager servicenow technology Jobs in Parramatta, Nsw

Senior Manager - ServiceNow - Technology Consulting
EY —Sydney NSW
- Computer Science
- Business development
- Bachelor's degree
- Parental leave
Service Level Lead
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Health insurance
- Parental leave
14d
Major Incident Management Lead
Infosys —Sydney NSW
- $150,742 - $171,215 a year
- Supervising experience
- Leadership
- Communication skills
- Health insurance
- Parental leave
14d
SIAM Incident and Problem Manager
AC3 —Sydney NSW
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- SharePoint
Quick Apply
Major Incident Manager
Infosys —Sydney NSW
- $129,311 - $142,018 a year
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
2d
Manager - Service Management - Cloud
Interactive —St Leonards NSW
- Full-time
- Management
- AI
- Leadership
Quick Apply
Manager Tolling
Transport For NSW —Parramatta NSW
- $163,145 - $182,721 a year
- Full-time
- Management
- Databases
- SQL
3d
IT Desktop Support Engineer
Allied digital service limited —Sydney NSW
- $53,000 - $55,000 a year
- Monday to Friday
- In-person
Quick Apply
11d
Asset Configuration Manager
NSW Department of Communities and Justice —Parramatta NSW
- $133,348 - $146,945 a year
- Full-time
- Analysis skills
- No degree
- Leadership
- Employee assistance program
3h
Technical Project Manager
Endeavour Group —Sydney NSW
- Contract
- Hybrid work
- Google Suite
- Computer science
- Azure
Quick Apply
Organisational Change Manager I 12 Month Fixed Term
Datacom —Sydney NSW
- Contract
- Hybrid work
Quick Apply
7d
ICT Systems Test Engineer
Infotrust —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Microsoft Access
- Azure
- In-person
- Parental leave
Quick Apply
10d
Service Line Manager
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Health insurance
- Parental leave
2d
Manager - Risk Transformation - Third Party Risk Management
EY —Sydney NSW
- Management
- Writing skills
- Business development
- Parental leave
Incident Cordinator
Infosys —Sydney NSW
- $90,243 - $98,861 a year
- Management
- Databases
- Organisational skills
- Health insurance
- Parental leave
2d
IT Asset Management (ITAM) – Senior Consultant
KPMG Australia —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
- Parental leave
Quick Apply
SIAM Process Manager - Problem Manager
Kinetic IT —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
- Employee discount
IT Product Manager
Munich Re —Sydney NSW
- Full-time
- Management
- PMP
- Administrative experience
Manager - Service Management - Cloud
Interactive Pty Ltd —St Leonards NSW
- Management
- AI
- Leadership
Technical Support Officer
Colliers —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
8d

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Senior Manager - ServiceNow - Technology Consulting

EY -
Sydney NSW

Apply Now

Job Details

Benefits

Parental leave

Qualifications

Data modelling
Computer Science
IT service management
Business development
Bachelor's degree
ITIL
Recruiting
ServiceNow
AI

Full Job Description

Location: Sydney

Other locations: Primary Location Only

Salary: Competitive

Date: 6 Aug 2026

Job description

Requisition ID: 1727701

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

ServiceNow - Senior Manager

The opportunity

Here at EY you’ll work with a team of amazing Technologists who are always growing, learning, and adapting, in and out of the office. Technology is changing the world, and we’re at the centre of it all. With a team list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration. Driven by honest values, an amazing culture, we’re out to unleash the potential of every team.

We are currently seeking a ServiceNow Technical Consultant to join our highly professional team. The chosen individual will be tasked with delivering innovative solutions involving ServiceNow and working with clients to understand their business needs, configuring, and enhancing the ServiceNow platform to provide practical solutions.

This role is based in Sydney. Our roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options.

Your key responsibilities

Define and govern ServiceNow solutions aligned to business, architecture, and platform standards.
Partner with stakeholders to deliver strategic and operational ServiceNow outcomes.
Lead discovery workshops, design reviews, and solution roadmap development.
Own end-to-end architecture across applications, data, integrations, security, and platform capabilities.
Provide architectural leadership and governance to onshore and offshore delivery teams.
Review solution designs, customisations, and integrations to ensure best-practice alignment.
Oversee testing, implementation quality, compliance, and technical risk management.
Drive stakeholder engagement, executive communication, and program decision-making.
Support business growth through presales, proposals, innovation, and successful delivery outcomes.

Skills and attributes for success

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

Minimum of 8-10 years of experience working with the ServiceNow platform, including experience leading large-scale, enterprise-wide implementations and transformation programs.

Proven experience as a ServiceNow Solution Architect, or equivalent role with accountability for end-to-end solution delivery.
Bachelor’s degree in computer science, Information Systems, Engineering, or a related discipline.
Demonstrated experience in ServiceNow architecture, implementation, configuration, development, customization, integration, and platform governance.
Strong understanding of ServiceNow architecture principles, platform capabilities, data model, integration frameworks, and best practices.
Deep knowledge across multiple ServiceNow products and workflows, including ITSM, ITOM, ITAM, IRM/GRC, SecOps, HRSD, CSM, AI and Automation capabilities.
Proven experience leading discovery workshops, requirements gathering sessions, design workshops, and executive stakeholder engagements.
Experience managing and governing distributed delivery teams, including onshore, offshore, and global delivery models.
Demonstrated experience responding to RFPs, developing solution proposals, estimating delivery efforts, conducting presales activities, and supporting business development initiatives.
Strong understanding of ITIL principles and IT Service Management best practices.
ServiceNow Certified Technical Architect (CTA) certification preferred.
Strong expertise in ServiceNow AI, Agentic AI, Generative AI, and intelligent automation capabilities, including practical implementation experience.
Experience with ServiceNow platform capabilities beyond core workflows, including complex integrations, Automation Engine, AI Platform, Process Mining, RPA, and Workflow Automation, highly desirable.

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment
Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.

A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits

Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous

Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [email protected] or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

Are you ready to shape your future with confidence? Apply today.

EY | Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

Apply Now

Refine Your Search

manager servicenow technology jobs in parramatta, nsw

Senior Manager - ServiceNow - Technology Consulting

Service Level Lead

Major Incident Management Lead

SIAM Incident and Problem Manager

Major Incident Manager

Manager - Service Management - Cloud

Manager Tolling

IT Desktop Support Engineer

Asset Configuration Manager

Technical Project Manager

Organisational Change Manager I 12 Month Fixed Term

ICT Systems Test Engineer

Service Line Manager

Manager - Risk Transformation - Third Party Risk Management

Incident Cordinator

IT Asset Management (ITAM) – Senior Consultant

SIAM Process Manager - Problem Manager

IT Product Manager

Manager - Service Management - Cloud

Technical Support Officer

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