In-Demand Virtualization engineer Jobs in Sydney, Nsw

Technical Support Engineer Team Leader
Genetec —Sydney NSW
- $90,000 - $100,000 a year
- Customer service
- Databases
- Administrative experience
Quick Apply
9d
Windows and VMware Engineer
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Azure
- Management
- Administrative experience
- Health insurance
- Parental leave
2d
Field Engineer
Genetec —Sydney NSW
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
Quick Apply
Engineer - Modern Workplace (Managed Services)
LAB3 —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
Quick Apply
Tech Lead Consultant
Starboard IT —Sydney NSW
- Up to $135,000 a year
- Contract
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Work from home
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Senior Systems Engineer
Optus —Sydney NSW
- Software development
- Communication skills
- SDLC
- Parental leave
Network Engineer - Network Infrastructure
TikTok —Sydney NSW
- Computer Science
- Bachelor's degree
- No degree
Systems Engineer
Optus —Sydney NSW
- Software development
- Communication skills
- SDLC
- Parental leave
Solutions Engineer
LogicMonitor —Sydney NSW
- Azure
- DevOps
- AWS
Director - ICT Engineering (APAC)
STACK Infrastructure APAC —Sydney NSW
- Full-time
- Azure
- PMP
- Construction experience
Quick Apply
11d
Network Implementation Engineer - Physical Network Infrastructure
TikTok —Sydney NSW
- On call
- Azure
- Computer Science
- AWS
Service Delivery Senior Engineer - VMware
Dell Technologies —Sydney NSW
- Full-time
- Remote
Technical Account Manager
Super Micro Computer —Sydney NSW
- Full-time
- Engineering
- English
- Bachelor's degree
Site Reliability Engineer (SRE/ DevOps) - Engineering Productivity - Sydney
Arista Networks —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- Management
- Computer Science
Quick Apply
Cloud System Integrator
Ericsson —North Ryde NSW
- Computer science
- Management
- Computer Science
Cloud Native Customer Engineer
Everpure —Sydney NSW
- Contract
- Azure
- Computer Science
- DevOps
Quick Apply
Network Operations Engineer (Mandarin Speaking)
TikTok —Sydney NSW
- Computer Science
- Bachelor's degree
- No degree
Practice Customer Engineer, Application Modernization
Google —Sydney NSW
- Full-time
- Computer Science
- Master's degree
- Presentation skills
Solution Architect (Australia)
AppViewX —Sydney NSW
- Remote
- Azure
- Management
- Computer Science
Quick Apply

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System Administrator
Techmate AI Solutions —Sydney NSW
Provide Level 2 and Level 3 technical support to internal users and clients. Minimum 2 years' experience as a System Administrator or similar IT infrastructure…
$75,465.97 - $132,843.71 a year
Quick Apply
Windows and VMware Engineer
Infosys —Sydney NSW
Experience with security hardening, vulnerability remediation, certificate management, and compliance activities for Windows and VMware platforms.
$108,571 - $119,893 a year
2d

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virtualization engineer jobs near sydney, nsw

Technical Support Engineer Team Leader

Genetec -
Sydney NSW

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Job Details

$90,000 - $100,000 a year
9 days ago

Qualifications

TCP
CCNP
IIS
Customer service
CCNA
CCTV
Technical support
Databases
Administrative experience
Analysis skills
Driver Licence
Network protocols
Virtualisation
Security
SAN
Diploma
Communication skills

Full Job Description

OVERVIEW:

Genetec Australia PTY Ltd is seeking the role of the Technical Support Engineer Team Leader (Australia) is to coordinate a team of 3 to 4 Support Engineers while continuing to ensure the team provides quality and professional post-sales services to our customers via email, phone, text chat or on-site support. They will help handle more complex cases and be involved in technical escalations. The Technical Support Engineer Team Leader is based in Sydney and will report to the Customer Experience Manager (Australia).

JOB DUTIES:

Technical Support:

Use software tools to diagnose and solve complex issues and service outages
Conceptualize and articulate ideas clearly and concisely
Resolve problems in compliance with established processes
Ensure timely escalation of critical customer related issues through proper channels
Ensure timely resolution of customer issues and monitors escalated cases
Monitor local Technical Support specialists and assist them in more difficult cases
Develop and maintain a strong relationship with new and existing customers
Develop and maintain an extensive working knowledge of Genetec's solutions
Contribute to the evolution of our software and Support processes
Participate in the elaboration of technical documentation and knowledge base article
Properly document issues encountered in the field in the Genetec trouble ticket system and customer relationship management (CRM) tool
Prepare product related training programs to ensure the team is up to date on technical knowledge
Handle, and train employees on other products like Stratocast, Genetec Security Center, Horizon (Genetec Security Center SaaS).
Prepare and assist the on-boarding, training, and reverse shadowing new employees.
Participates in the employee evaluation process with the CX Manager

Additional tasks:

Collaborate with Sales Admin, CRM Data Specialists, DBS and DI teams to resolve CRM incidents and handle urgent customer GTAP login issues for portal.genetec.com & Genetec.com/Portal including backend related issues. Collaborate with Login.Genetec.com devs for issues related to the domain and improve the functionality of it. This may include reporting on security vulnerabilities.
Collaborate with Genetec.com/Portal (New Online Store) devs and team to resolve issues raised internally or by customers.

Field Support:

Perform installation, audit, assessment, maintenance, and technical support of Genetec systems on customer premises
Provide on-site and off-site professional services to Genetec customers, including proof-of- concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between Genetec and its customers
Define product and functional requirements based on customer feedback and facilitate new product development work specific to the customer
Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades special concerns, and ad-hoc consulting for software implementation, integration, training, and change requests

Requirements

SKILLS & EXPERIENCE :

Minimum Diploma/Degree in Computer Sciences, Computer Engineering, Electronics or an equivalent technical qualification such as CCNA, CCNP certification
3-5 years working experience in a related role
Strong analytical and troubleshooting skills in both hardware and software
Flexible, with a “can do” attitude, able to multitask, with an ability to manage priorities
Experience in customer service, technical support, and project management
Strong sense of urgency with a desire to constantly learn and evolve at the same pace as the software
Strong team player while possessing the autonomy to manage his own workload
Experience in physical Security environment
CCNA qualification
Fluent and proficient in verbal and written communication in English
Any other languages will be considered a strong asset
Must possess a valid driver’s license and passport
Capacity to travel up to 35% for field engineering assignments
Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.)
Excellent knowledge of networking principles and IP protocols
Experience with networking equipment configuration and troubleshooting (switches, routers, etc.)
Experience working with a video security system over IP – CCTV system or Access control.
Experience working with SQL databases
Clear understanding of TCP, IP and UDP protocol stack
Understanding of network storage (SAN, NAS, iSCSI) principles and best practices
Understanding of server virtualization concepts

Salary: Between AUD $90,000.00 and AUD $100,000.00 (range excludes superannuation), depending on experience.

Applications will be accepted for a minimum period of 28 days, with the closing date for applications being 16 September 2026.

Quick Apply

Refine Your Search

virtualization engineer jobs in sydney, nsw

Technical Support Engineer Team Leader

Windows and VMware Engineer

Field Engineer

Engineer - Modern Workplace (Managed Services)

Tech Lead Consultant

Senior Systems Engineer

Network Engineer - Network Infrastructure

Systems Engineer

Solutions Engineer

Director - ICT Engineering (APAC)

Network Implementation Engineer - Physical Network Infrastructure

Service Delivery Senior Engineer - VMware

Technical Account Manager

Site Reliability Engineer (SRE/ DevOps) - Engineering Productivity - Sydney

Cloud System Integrator

Cloud Native Customer Engineer

Network Operations Engineer (Mandarin Speaking)

Practice Customer Engineer, Application Modernization

Solution Architect (Australia)

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