In-Demand Program officer Jobs in Mackay, Qld

Customer Experience Administrator
Mackay Regional Council —Mackay QLD
- $73,831.21 a year
- Full-time
- Microsoft Office
- Administrative experience
- Computer skills
- Annual leave
- Employee assistance program
23h
Customer Service Officer
Followmont Transport —Paget QLD
- Full-time
- Administrative experience
- Data entry
- Employee assistance program
Administration Officer - Business Administration Support Services (BASS)
Queensland Government —Mackay QLD
- Parental leave
- Employee assistance program
14d
Senior Information Access Officer - Health Information Services
Queensland Government —Mackay QLD
- Parental leave
- Employee assistance program
10d
Administration Support Officer
Mater Group —Mackay QLD
- $39.79 - $44.25 an hour
- Customer service
- Administrative experience
- Working with children
- Health insurance
- Employee assistance program
10d
Coordinator Projects Asset Management
Mackay Regional Council —Mackay QLD
- $107,933.28 a year
- Full-time
- Engineering
- Analysis skills
- No degree
- Relocation assistance
- Annual leave
Classroom Support Assistant (First Nations Education) - Holy Spirit College
Catholic Education - Diocese of Rockhampton —Mackay QLD
- $34.19 - $35.64 an hour
- Contract
- Communication skills
- Health insurance
Project Control Officer
Queensland Government —Mackay QLD
- Accounting
- Employee assistance program
7d
Youth Worker
Queensland Government —Mackay QLD
- Case management
13h
Administration Officer (Theatre Reception) - Theatre
Queensland Government —Mackay QLD
- Contract
- Parental leave
- Employee assistance program
3d
Rostering / Service Support Officer (SSO)
MADEC LTD —Mackay QLD
- Part-time
- Hybrid work
Quick Apply
Telecommunications Technical Officer
NB Industries —Paget QLD
- $80,000 - $125,000 a year
- Full-time
- Analysis skills
- In-person
- Fuel card
- Employee assistance program
Quick Apply
3d
Finance Officer
Mackay Regional Council —Mackay QLD
- $82,413.24 a year
- Full-time
- Administrative experience
- Analysis skills
- Budgeting
- Annual leave
- Employee assistance program
10d
Cultural Heritage Officer
Queensland Government —Mackay QLD
- Bachelor's degree
- Relocation assistance
- Annual leave
Senior House Officer
Queensland Government —Mackay QLD
- Temporary
- Parental leave
- Employee assistance program
Portfolio Governance Support Officer
Mackay Regional Council —Mackay QLD
- $91,166.17 a year
- Full-time
- Microsoft Office
- SharePoint
- Annual leave
- Employee assistance program
Environmental Health Officer - Public Health Unit
Queensland Government —Mackay QLD
- Parental leave
- Employee assistance program
2d
Credentialing and Compliance Officer - Clinical & Service Governance Credentialing
Queensland Government —Mackay QLD
- Parental leave
- Employee assistance program
Catering Services Officer - Sarina Sugar Shed
Mackay Regional Council —Mackay QLD
- $32 an hour
- Part-time
- Hospitality
- Customer service
- First Aid Certification
- Annual leave
- Employee assistance program
1d
Building Maintenance Officer
Mackay Regional Council —Mackay QLD
- $64,517 - $67,054 a year
- Weekend availability
- Annual leave
- Employee assistance program

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Customer Experience Administrator

Mackay Regional Council -
Mackay QLD

Apply Now

Job Details

Permanent | Full-time
$73,831.21 a year
23 hours ago

Benefits

Annual leave
Employee assistance program
Salary packaging

Qualifications

Certificate III
Microsoft Office
Administrative experience
Driver Licence
Computer skills
Business Administration
Business

Full Job Description

Customer Experience Administrator

Mackay Regional Council is seeking a motivated and enthusiastic Administration Officer to join our vibrant Customer Experience team based at the Paget Depot.

About this opportunity:

The Business Support Officer ensures consistent, professional service to internal and external customers while handling administrative tasks aligned with Council’s strategies, policies, and regulations.

Key Responsibilities:

Provide administrative support to internal departments and external customers.
Perform data entry with a high level of accuracy and attention to detail, such as timesheet entry and customer record lodgement and maintenance.
Conduct financial activities such as purchase orders, invoicing, and reconciliations.
Apply Council work practices and resolve customer requests effectively.
Contribute to continuous improvement and team objectives.
Assist with developing work procedures and other delegated tasks.

Essential Qualifications, Experience & Skills:

Current QLD “C” Class drivers licence or interstate equivalent.
Certificate III in Business Administration or experience in an administrative environment providing a high level of customer service.
Good communication (written and verbal), listening and interpersonal skills combined with a demonstrated customer-focused work ethic.
Ability to operate a computer including the use of MS Office applications with a high attention to detail and accuracy.

Why work for Mackay Regional Council?

Mackay Regional Council is a dynamic, progressive and financially sound local government. We have responsibility for $3.5 billion worth of assets and employ almost 1200 dedicated staff in a vibrant, rapidly growing region where sugar, mining, beef, tourism and retail drive the economy. Mackay is located halfway between Brisbane and Cairns and is truly the heart of Queensland, covering 7,622 square kilometres of rainforest, Natural Parks, historic townships, miles of golden beaches and more than 70 tropical islands. The Region boasts a vibrant economy offering an idyllic lifestyle on the Central Queensland coast, from picturesque beaches and nearby island resorts to beautiful rainforests. The Region has a great climate coupled with high quality education and health facilities.

Discover more about the Mackay Region https://www.discovermackay.com.au/

In addition to the above, we also offer the following benefits:

Base annual salary of $ 73,831.21
Up to 18% superannuation (conditions apply).
Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading.
Flexible work arrangements with a 9 day fortnight roster.
May be eligible for salary sacrificing options.
Membership to lifestyle benefits program including corporate discounts.
Study and assistance programs for career development.
Learning and career development opportunities.
Employee Assistance Program.
Employee health and wellbeing initiatives.
Active Social Clubs.

Want to know more about this role?

View the Position Description (PD) for this role in the document attachments.

How to apply:

Prepare and submit your cover letter and resume, outlining your relevant experience for this role. If applying for this job via a 3rd party job board such as SEEK, LinkedIn etc. you will be redirected to the Mackay Regional Council Careers (eRecruit) website to apply. Follow the prompts to submit your application (the eRecruit Job Application Quick Reference Guide or the eRecruit Job Applicant Guide can assist).

After submitting, you will receive an automated confirmation email. Should you not receive this, please ensure you have submitted your application and your email address on your account is correct.

Applications Close:

Thursday, 18 June 2026

Having troubles submitting your application?

Reach out to one of our friendly Recruitment Officers by phoning 1300 MACKAY (1300 622 529).

***Important information for applicants:

To be considered for this position, all candidates must have the appropriate working rights for Australia, Please visit Mackay Regional Council - Careers at council webpage regarding International Applicant criteria. Your Australian work rights will be verified during the recruitment process.

Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing)

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results.

Location:

Paget Depot

Work Type:

Permanent Full Time

Apply Now

Refine Your Search

program officer jobs in mackay, qld

Customer Experience Administrator

Customer Service Officer

Administration Officer - Business Administration Support Services (BASS)

Senior Information Access Officer - Health Information Services

Administration Support Officer

Coordinator Projects Asset Management

Classroom Support Assistant (First Nations Education) - Holy Spirit College

Project Control Officer

Youth Worker

Administration Officer (Theatre Reception) - Theatre

Rostering / Service Support Officer (SSO)

Telecommunications Technical Officer

Finance Officer

Cultural Heritage Officer

Senior House Officer

Portfolio Governance Support Officer

Environmental Health Officer - Public Health Unit

Credentialing and Compliance Officer - Clinical & Service Governance Credentialing

Catering Services Officer - Sarina Sugar Shed

Building Maintenance Officer

I want to receive the latest job alert for program officer in mackay, qld

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