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Receptionist/Administration Assistant

Twistarz Gymnastics Academy Pty Ltd
Capalaba QLD

Quick Apply

Job Details

Part-time | Full-time
$49,900 - $65,000 a year
9 days ago

Qualifications

Customer service
Microsoft Office
Xero
Administrative experience
Organisational skills
Front desk
Communication skills

Full Job Description

Receptionist / Administration Assistant
Twistarz Gymnastics Academy | Capalaba, QLD

Part-Time or Full-Time Opportunity Available

Are you an experienced administrator who loves people, thrives in a busy environment, and takes pride in delivering exceptional customer service?

Twistarz Gymnastics Academy is one of the fastest-growing gymnastics clubs in the Redlands, providing programs for children and adults from infancy through to competitive gymnastics. We are seeking a friendly, organised and proactive Receptionist / Administration Assistant to become an integral part of our team.

This role is ideal for someone who enjoys building relationships with families, managing multiple priorities, and helping create a positive experience for every person who walks through our doors.

About the Role

As the first point of contact for our members and visitors, you will play a vital role in ensuring the smooth day-to-day operation of our busy gymnastics academy.

Key responsibilities include:

Providing exceptional customer service to current and prospective members
Managing enquiries via phone, email and in person
Performing light chores and cleaning tasks to maintain a safe working environment
Processing enrolments, bookings and membership administration
Handling reception duties and maintaining a welcoming environment
Assisting with accounts receivable and payment follow-up
Performing data entry, filing and general administrative tasks
Supporting management with operational and administrative projects
Maintaining accurate records and customer information
Assisting with events, promotions and club communications

About You

To be successful in this role, you will have:

Previous experience in a reception, administration or customer service role
Outstanding communication and interpersonal skills
Excellent organisational skills and attention to detail
Strong computer literacy and confidence learning new systems
The ability to multitask and prioritise in a fast-paced environment
A professional, positive and friendly attitude
Experience with all programs in the Microsoft 365 business suite is essential
Experience with iClassPro, Xero, Bravo and Airtable will be highly regarded.
Experience with accounting or bookkeeping tasks (desirable but not essential)
Experience working in a sport, recreation, education or children's environment (highly regarded)

Availability Requirements

Applicants must be available to work:

Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Friday: 9:00am – 5:00pm
Saturday: 9:00am – 1:00pm

The position may be offered on either a part-time or full-time basis depending on the experience, skills and availability of the successful applicant.

Why Join Twistarz?

Be part of a supportive, positive and values-driven team
Join a growing and highly respected gymnastics club
Work in a fun, energetic and family-focused environment
Make a genuine difference in the lives of children and families
Opportunity to grow and develop with the organisation

If you are passionate about customer service, love being organised, and enjoy working with people, we would love to hear from you.

Apply now by sending your resume and a cover letter outlining your experience and suitability for the role.

Pay: $49,900.00 – $65,000.00 per year

Work Location: In person

Quick Apply

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