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Senior Administration Officer

Mater Group -
South Brisbane QLD

Apply Now

Job Details

Permanent | Full-time
$39.79 - $44.25 an hour
1 day ago

Benefits

Health insurance
Employee assistance program
Salary packaging
Insurance services
On-site parking

Qualifications

Customer service
Administrative experience
Working with children
Patient care
Data entry
Organisational skills
Computer skills
Communication skills
Medical administration
Time management

Full Job Description

Job no: 506029
Work type: Permanent
Location: South Brisbane
Categories: Administration

About the role

Mater Private Hospital Brisbane is seeking an experienced Senior Administration Officer to join the Mater Private Hospital Admissions Team in a full-time permanent role (38 hours per week).

The roles operate on a 7-day roster, including public holidays, with shifts between 5:30am and 8:30pm. We require full availability for shifts.

This is a pivotal frontline role that anchors the smooth operation of a busy clinical environments, supporting patient flow, operational efficiency, and high-quality care delivery. You will work collaboratively with clinical and administrative teams to ensure every patient experience is seamless, professional, and patient-centred care.

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

Providing outstanding customer service to patients, families, and stakeholders
Updating patient demographics in IPM to ensure accurate and timely discharge documentation
Processing patient transfers and discharges, including preparing clinical forms
Supporting clinical staff with high-level administrative assistance
Maintaining confidentiality and handling sensitive information with professionalism
Ensuring patient records are accurate, current, and well maintained
Assisting senior staff and team members as required
Using initiative and sound judgement to solve problems when procedures aren’t clearly defined

About you

Experience in providing medical administration support would be an advantage
The ability to utilise time management and organisational skills
Accurate data entry
Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
Excellent customer service and interpersonal communication skills

Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
Grow your career with access to industry-leading training and professional development through Mater Education
Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
Access a range of health and wellbeing services with a corporate discount on private health insurance
Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
Stay active with unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on-site parking
Enjoy great food with reduced prices at our campus cafés and coffee spots
Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Tuesday 21st July 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Advertised: 07 Jul 2026 E. Australia Standard Time
Applications close: 21 Jul 2026 E. Australia Standard Time

Apply Now

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