In-Demand Lead hand Jobs in Wollert, Vic

Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Asian Grocery Convenience Store Manager
East West Market Place —Mill Park VIC
- $60,000 - $70,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Profit sharing
- Employee discount
Quick Apply
11d
Cafe Manager - part time
For Purpose Aged Care —Wallan VIC
- Part-time
- Leadership
- Café
- Communication skills
- Employee assistance program
Head Chef
Station Grind —Mernda VIC
- $38 - $43 an hour
- Full-time
- Culinary experience
- In-person
- Café
Quick Apply
7d
Manager In Training
Beacon Lighting —Craigieburn VIC
- Full-time
- Management
- Sales
- Leadership
- Profit sharing
Team Leader
Coles Supermarkets —Epping VIC
- Full-time
- Cleaning
- Leadership
- Communication skills
- Employee stock purchase plan
- Parental leave
10d
Regional Operations Manager
Complete Farmer LTD —Airport West VIC
- Full-time
- Data analysis skills
- English
- Master's degree
Quick Apply
Service Management Lead
Linfox —Essendon Fields VIC
- Full-time
- Management
- Administrative experience
- Parental leave
1d
Finance Manager – Multi-Site Bakery Group
KHODR PTY LTD (trading as Zeit W Zaytoun) —Roxburgh Park VIC
- $80,000 - $150,000 a year
- Full-time
- Doctoral degree
- Finance
- Master's degree
Quick Apply
Residential Life Coordinator
UniLodge Australia Pty Ltd —Bundoora VIC
- $69,500 a year
- Full-time
- CPR Certification
- First Aid Certification
- Organisational skills
- Parental leave
2d
Store Manager - Craigieburn
Decjuba —Craigieburn VIC
- Full-time
- Merchandising
- Referral program
14d
Manager, Supply Chain Solution Delivery, Pacific
Nike —Melbourne VIC
- Full-time
- Research
- Analysis skills
- Communication skills
Regional Operations Manager (Togo)
Complete Farmer LTD —Airport West VIC
- Full-time
- Data analysis skills
- English
- Master's degree
Quick Apply
Roxburgh Park PT Position - Salary Plus Leads Plus No Rent
Jamie Fitness —Roxburgh Park VIC
- $40.17 - $55.00 an hour
- First Aid Certification
- In-person
- Gym membership
Quick Apply
5d
Leading Hand
Workwear Group —Melbourne VIC
- Full-time
- Warehouse experience
- Leadership
- Communication skills
- Work from home
- Employee assistance program
3d
Shift Supervisor
LOVELY PANCAKES PTY LTD —Mill Park VIC
- $36.09 - $43.31 an hour
- Part-time
- Hospitality
- Leadership
Quick Apply
Casual Educator
Busy Bees —Craigieburn VIC
- $38.71 - $47.68 an hour
- Part-time
- First Aid Certification
- Employee assistance program
Assistant Venue Manager
Mary Eats Cake —Brunswick VIC
- $70,000 - $75,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee discount
Quick Apply
8d
Craigieburn PT Position - Salary Plus Leads Plus No Rent
Jamie Fitness —Craigieburn VIC
- $40.17 - $55.00 an hour
- First Aid Certification
- In-person
- Gym membership
Quick Apply
13h
Pathology Collector
Healius Corp. —Airport West VIC
- Part-time
- Blood sampling
- Communication skills
- Paid training
- Health insurance

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Passenger Services Manager

Swissport International AG -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Health insurance
Opportunities for advancement
Insurance services
On-site parking

Qualifications

Management
Quality assurance
Presentation skills
Security
Leadership
Communication skills

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

As a Passenger Service Manager at Swissport Melbourne, you will hold end to end accountability for the safe, compliant and commercially effective delivery of passenger services across a portfolio of airline clients. You will lead duty managers, supervisors and a large, rostered workforce operating in a complex 24/7 airport environment.

This is a visible hands-on leadership role. You will set the standard for the day of operations performance, build trusted relationships with airline and airport stakeholders, and ensure the operation is ready to respond decisively during peak periods, service disruptions and irregular operations

Your Impact

Own the passenger journey. Lead end-to-end delivery across check-in, document verification, gates, boarding, arrivals, connections, baggage service recovery and disrupted operations.
Lead day-of-operations performance. Maintain operational readiness, make timely decisions and coordinate closely with ramp, baggage, load control, operations control and airline teams to protect safe, compliant and on-time departures.
Deliver airline commitments. Own performance against Ground Handling Agreements, Service Level Agreements, airline procedures and scorecards, including on-time performance, departure readiness, compliance and passenger-experience measures.
Strengthen client partnerships. Act as the senior operational contact for airline clients, lead regular performance reviews and translate feedback, trends and root-cause analysis into sustainable corrective actions.
Build workforce capability. Plan roster coverage, training, leave and competency requirements; coach leaders; strengthen succession pipelines; and create clear accountability across all levels of the operation.
Champion safety, security and quality. Apply Swissport's safety management system, support a strong reporting and Just Culture, ensure compliance with aviation security and WHS requirements, and maintain audit and training readiness.
Drive commercial discipline. Manage labour productivity, overtime, controllable costs and revenue capture while balancing safety, service quality and operational resilience.
Lead a fair and accountable culture. Manage performance, grievances and conduct matters promptly and consistently, working within applicable enterprise agreements, policies and employment obligations.
Improve how we operate. Use operational data, passenger feedback and performance trends to identify risk, remove recurring service failures and embed continuous improvement.

Your Profile

You are an established aviation leader who understands the operational reality of passenger services and can move confidently between the terminal floor, airline client meetings and workforce-performance conversations.

Essential aviation experience. Recent, demonstrated management experience leading airport passenger services for an airline or ground handling provider in a complex commercial airport.
Passenger operations expertise. Strong knowledge of check-in, departure control systems, travel-document and boarding requirements, arrivals, transfers, baggage service recovery and irregular operations.
Large-team leadership. A proven record of leading Supervisors and sizeable multi-shift workforces, with experience in coaching, performance management, engagement and talent development.
Operational judgement. The ability to remain composed, visible and decisive during delays, cancellations, system issues, resource constraints and other time-critical operational events.
Airline client management. Experience managing airline relationships, performance scorecards, SLAs or Ground Handling Agreements, with confidence presenting performance outcomes and recovery plans.
Safety and compliance leadership. A practical understanding of aviation safety, security, quality assurance, regulatory training and audit requirements.
Workforce and commercial capability. Strong workforce-planning, rostering and cost-management skills, together with experience applying enterprise agreements in an operational environment.
Influence and communication. Credible written and verbal communication skills, strong stakeholder judgement and the ability to build alignment across airline, airport and internal teams.

What we offer

Permanent Full-Time position.
Flare HR Benefits (e.g Novated Leasing, Medical Insurance Discounts and much more)
On-site employee parking available.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Apply Now

Refine Your Search

lead hand jobs in wollert, vic

Passenger Services Manager

Asian Grocery Convenience Store Manager

Cafe Manager - part time

Head Chef

Manager In Training

Team Leader

Regional Operations Manager

Service Management Lead

Finance Manager – Multi-Site Bakery Group

Residential Life Coordinator

Store Manager - Craigieburn

Manager, Supply Chain Solution Delivery, Pacific

Regional Operations Manager (Togo)

Roxburgh Park PT Position - Salary Plus Leads Plus No Rent

Leading Hand

Shift Supervisor

Casual Educator

Assistant Venue Manager

Craigieburn PT Position - Salary Plus Leads Plus No Rent

Pathology Collector

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