In-Demand Lead hand Jobs in Willoughby, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
OSHC Assistant Coordinator | Chatswood
Primary OSH —Chatswood NSW
- Up to $42 an hour
- Part-time
- Leadership
- Office experience
- Paid training
- Health insurance
Quick Apply
Retail Associate | Sunglass Hut Chatswood, NSW
Sunglass Hut —Chatswood NSW
- Sales
- Customer service
- Communication skills
Social Media and Content Manager (12 Mth Fixed Term)
Oporto —Chatswood NSW
- Full-time
- Hybrid work
- Hospitality
- Marketing
- Parental leave
- Free food
Warehouse All Rounder
Kitchen Kapers —Artarmon NSW
- $30 - $35 an hour
- Call employer
- Microsoft Office
- Warehouse
- Warehouse experience
Quick Apply
The North Face : Sales Associate (Full-time) - Chatswood Chase
TNF —Chatswood NSW
- Full-time
- Sales
- Employee assistance program
- Employee discount
Quick Apply
Retail Associate | OPSM Chatswood, NSW
OPSM —Chatswood NSW
- Sales
- Customer service
- Communication skills
5d
Social Media Manager
Red Rooster —Chatswood NSW
- Full-time
- Hybrid work
- Parental leave
- Free food
Cafe Operations Manager
XS Espresso Franchising Pty Ltd —Greater Sydney NSW
- $85,000 - $90,000 a year
- Full-time
- Maintenance
- Recruiting
- In-person
Quick Apply
4d
Assistant Venue Leader
Yo-Chi —Chatswood NSW
- $65,000 - $76,000 a year
- Weekend availability
- Leadership
Li'l Darlin - Venue Manager
Li'l Darlin —Crows Nest NSW
- From $80,000 a year
- Weekend availability
- Customer service
- In-person
- Leadership
- Employee discount
- Free food
Quick Apply
9d
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Sydney NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Cook/Chef
Lindfield —Lindfield NSW
- From $30 an hour
- Part-time
- In-person
- Kitchen experience
- Paid training
- Employee discount
Quick Apply
12d
Google Hospitality Careers Interview Day
Compass Group Australia —Sydney NSW
- $27.47 - $38.32 an hour
- Part-time
- Hospitality
- Leadership
- Kitchen experience
ICT Project Manager
ABT Group —Macquarie Park NSW
- $95,000 - $115,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Johnny Bigg NSW Area Manager
JOHNNY BIGG —Sydney NSW
- Full-time
- Management
- Sales
Team Leader - NSW
Roll'd —Ryde NSW
- Travel reimbursement
Quick Apply
12d
Office Manager
Jarnac Holdings trading as Sixt Alexandria —Alexandria NSW
- $80,000 - $95,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
AI driven Fitness Sales Representative
Vision Personal Training St Leonards —St Leonards NSW
- From $33 an hour
- Hospitality
- Sales
- Customer service
- Employee discount
- Gym membership
Quick Apply
2d
Residential Design & Drafting Manager
LAP Construction —Neutral Bay NSW
- $120,000 - $155,000 a year
- Full-time
- Organisational skills
- Construction experience
- In-person
Quick Apply

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

lead hand jobs in willoughby, nsw

Operations Manager - NDIS Service Provider

OSHC Assistant Coordinator | Chatswood

Retail Associate | Sunglass Hut Chatswood, NSW

Social Media and Content Manager (12 Mth Fixed Term)

Warehouse All Rounder

The North Face : Sales Associate (Full-time) - Chatswood Chase

Retail Associate | OPSM Chatswood, NSW

Social Media Manager

Cafe Operations Manager

Assistant Venue Leader

Li'l Darlin - Venue Manager

Entry Level Solar Representative - Tele Sales

Cook/Chef

Google Hospitality Careers Interview Day

ICT Project Manager

Johnny Bigg NSW Area Manager

Team Leader - NSW

Office Manager

AI driven Fitness Sales Representative

Residential Design & Drafting Manager

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