In-Demand Customer service Jobs in Western Australia

Customer Support - Officer
Water Corporation —Balcatta WA
- $93,249 a year
- Remote
- Organisational skills
- Communication skills
- Free parking
- Annual leave
2d
Alchemy Saunas Casual Front of House - South Venues
Alchemy Saunas —Fremantle WA
- $32 - $34 an hour
- Temporary
- Customer service
- Cleaning
Quick Apply
Retail Customer Service Officer
Australia Post —Denmark WA
- $35.01 - $37.42 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
Sales Associates - Bath & Body Works - Cockburn WA
Valiram —Cockburn Central WA
- $16 - $35 an hour
- Sales
- Customer service
- POS
- Employee discount
- Referral program
Quick Apply
Customer Co-worker
IKEA —Perth WA
- $29.65 an hour
- Part-time
- Customer service
- POS
- Communication skills
- Annual leave
- Parental leave
5d
Customer Service and Sales Consultant
Medibank —Cannington WA
- $63,660 a year
- Part-time
- Remote
- Sales
- Customer service
- Health insurance
- Parental leave
3d
Front Office Receptionist
Quest South Perth Foreshore —South Perth WA
- $34.96 - $36.81 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick Apply
6d
Shake Maker
Just Coconut WA —Westfield Carousel WA
- $25.00 - $33.50 an hour
- Part-time
- Customer service
- English
- In-person
Quick Apply
6d
Customer Resolution Representative (Perth)
IKEA —Perth WA
- $28.31 an hour
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Parental leave
Casual Customer Service Officer
The City of Cockburn —Cockburn WA
- $45.49 - $49.07 an hour
- CPR Certification
- Customer service
- First Aid Certification
- Gym membership
9d
Customer Service Representative
KG Talent —Kewdale WA
- $70,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Employee discount
Quick Apply
Customer Experience Consultant
Water Corporation —Balcatta WA
- $72,529 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Paid training
- Work from home
5d
Expression of interest (EOI)
The City of Cockburn —Cockburn WA
- Part-time
- Employee assistance program
- Gym membership
Customer Care Consultant
ABN Group —Perth WA
- Full-time
- Remote
- Customer service
- Maintenance
- Communication skills
- Parental leave
- Employee discount
Customer Service Team Member
Bunnings —Armadale WA
- Part-time
- Café
- Parental leave
Guest Service Agent - Mercure Perth on Hay
MERCURE —Perth WA
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Customer Support Officer
APM Communities —West Perth WA
- Full-time
- Hospitality
- Customer service
- Parental leave
Quick Apply
Front of House Staff
Cannington Snooker Lounge —Cannington WA
- $65,000 - $80,000 an hour
- Part-time
- Sales
- Customer service
- POS
Quick Apply
Office Administrator
Stable Commercial —Bentley WA
- $35 - $40 an hour
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Quick Apply
Night Guest Service Agent
Oaks Hotels —Perth WA
- $34.96 - $48.95 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply

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Customer Support - Officer

Water Corporation -
Balcatta WA

Apply Now

Job Details

Permanent
$93,249 a year
2 days ago

Benefits

Free parking
Annual leave
Work from home
Salary packaging

Qualifications

Organisational skills
Communication skills

Full Job Description

Based in Balcatta with free parking
Strong work-life balance with flexible working arrangements
Salary - $93249 plus 12% Super

Join our team as a Customer Support Officer, a permanent role for someone who is organised, proactive, and committed to delivering exceptional customer service at our Balcatta office.

You’ll coordinate and oversee a wide range of administrative activities, providing high-level support that keeps the team running smoothly. Working with autonomy and confidence, you’ll play a key role in ensuring customer outcomes are delivered efficiently, professionally and on time.

About the role

Coordinate and support the reinstatement processes
Prepare and maintain accurate reports, performance data, and documentation to support business operations and decision-making.
Manage document control and record management processes, ensuring compliance and accuracy.
Support the development and delivery of internal audit schedules and coordinate audit activities across the team.
Contribute to the planning, implementation, and coordination of customer support projects and continuous improvement initiatives.
Work collaboratively with stakeholders across the business to support customer-focused outcomes and process improvements.

Real benefits that matter

Real flexibility with options to work from home, 9-day fortnight, flexible work hours
Two well-being days each year to do whatever you need to do to feel good
Access to long service leave pro rata after 3 years of service
Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.
Discover more benefits we offer to support the unique and individual ways our employees live.

Your skills and experience

You are a highly organised and proactive professional who thrives in a fast-paced environment. You have a keen eye for detail, enjoy working with data and processes, and are passionate about supporting both customers and your team to achieve great outcomes.

To be successful in this role, you will bring:

Demonstrated experience using corporate systems that support customer engagement, correspondence, and service delivery.
Experience supporting projects, process improvement initiatives, or business improvement activities.
Strong stakeholder engagement and relationship-building skills, with the ability to work effectively across teams.
Exceptional organisational skills, with the ability to manage competing priorities and meet deadlines.
A high level of accuracy and attention to detail.
Strong written and verbal communication skills.
A positive, adaptable, and customer-focused approach to work.

If you're organised, detail-oriented, and enjoy working behind the scenes to support exceptional customer experiences, we'd love to hear from you.

Sound like a match? Apply today

Please note: By applying for this role, you are consenting to your current and previous line managers being contacted as references. It is strongly recommended that all internal applicants advise their line manager of any applications for acting or permanent positions prior to applying.

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

Applications close 20th September 2026

As part of the recruitment process, you will be required to complete pre-employment screening which may include a medical, qualification check police clearance and Australian working rights check.

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [email protected] or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website

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Refine Your Search

customer service jobs in western australia

Customer Support - Officer

Alchemy Saunas Casual Front of House - South Venues

Retail Customer Service Officer

Sales Associates - Bath & Body Works - Cockburn WA

Customer Co-worker

Customer Service and Sales Consultant

Front Office Receptionist

Shake Maker

Customer Resolution Representative (Perth)

Casual Customer Service Officer

Customer Service Representative

Customer Experience Consultant

Expression of interest (EOI)

Customer Care Consultant

Customer Service Team Member

Guest Service Agent - Mercure Perth on Hay

Customer Support Officer

Front of House Staff

Office Administrator

Night Guest Service Agent

I want to receive the latest job alert for customer service in western australia

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